great experience.

I must say i was a litte bit worried when i diceded to buy from watchfinder since it was the first time i would buy a high-end watch on the net.
but i looked up the company in watchforums and all they had to say was perfect, so then i was calm.

I Made an order on a Omega Planet Ocean and saved almost 1/3 of the price compared to sweden.
The watch came 2weeks after payment, brand new, with all the tag and warratycard with a stamp from a AD pictogram and chronometer card. So everything u needed was there.

I really recommend watchfinder, and i will probably buy from them again.

Wristshot

5 Satisfied Customer

I found exactly what I was looking for after looking at some other sites. I was a little bit concerned purchasing an article of this value over the internet. No worries as the service and the quality were excellent.
Regards,
Aged Scot.

car salesmen

paid over internet thinking it was a deposit, so lost all my rights to make a offer . So make sure you make that phone call first before payment

regards steve

Excellent service from start to finish

I am very happy with my Chopard watch, although it was pre-owned, it was like new as described and in perfect condition. I could not fault the service I received from Watchfinder and I felt that the whole transaction was very secure. I would recommend the company to everyone.

Superb professional service throughout

first time I've used this sort of thing and Watchfinder were fantastic, Katie in particular kept me up to date with regular emails and explained everything to me at each step of the way. They sold my watch within days for a very good price. I would highly recommend them, for professionalism reliability and and a great service.

Totally reliable

I looked at the watch in a local shop that was 600 GBP more.

The service was without fault and I am sitting looking at my watch now. I am very happy.

Prompt and Efficient

Received my Rolex next day! I’m delighted with my choice and with Watchfinders service. The recommendation I received was clearly a good one and the watch better than described!

Thanks to Watchfinder for their help, flexibility and prompt delivery of my new prized possession…

All the best,

CJ

Fantastic service

Thank you very much. The watch is perfect. Special thanks to Kieran who was extremely patient during a complicated overseas transaction. I would definitely use watchfinder again. If you want excellent customer service, fast delivery and great value watches you won't be disappointed. A faultless purchase from beginning to end - superb.

amazing

if carlsberg sold rolex watches they would sell them the watchfinder way,,,,,,,,,,everything perfect...............

fantasic service

so simple so easy and so fast

No regrets!

I ordered a Dior watch and it arrived in pristine condition 3 days after I ordered it. I am more than happy with the purchase as I got the watch I wanted for 1k less than a brand new one and it looked no different. All original packaging included and a years warranty. What more could you want?

My 3rd Purchase

Nothing to fear from these guys. Professional,Good Service Polite ,Knowledgeable, Most of all trustworthy. Forget the buzz of the shop. Keep the buzz of the delivery. Totally authentic no worries no hassle and the Icing on the cake YOU SAVE MONEY For your next watch.
LOVE IT. I will be back
Steve / Surrey

Disappointing Experience

I recently purchased a Cartier Tank Watch, which was advertised as being four years' old, wiith paperwork. When the watch arrived, the Cartier Certificate showed a series number for a watch crossed through, with the serial number of the watch I had received written in alongside. The date was 8.8.05. As I purchased the watch just prior to this I guess to call it 4 years old was ok. However, I am told that Cartier would consider any warrantee invalid, as the serial number had been changed, mindful that it was out of guarantee. I did feel that this left a question mark about the actual age of the watch due to the change of serial numbers on the certificate. Under the circumstances, Watchfind asked for the watch to be returned so that a Cartier "authority" could inspect it and possibly verify when it was manufactuered, rather than when it was originally purchased. The postage for the return was quite rightly reimbursed, as was the monies I had paid for the watch. Within a day of the watch being returned, it appeared on the website again, and as of today, is still there, product 8868, showing a date of 8.8.05. I have not been contacted by Watchfinder in respect of its age and the paperwork issued to me, assuming it has been certified by the Cartier "authority". This was a very disappointing experience, as the watch had been intended for a special birthday.

Excellent service

I must say I was a little nervous buying on a website, I also called them to make sure they existed. I am very happy with the Maurice Lacroix watch I have bought, I received it within the 2 days they had said in perfect order, they were very helpful and would recommend them to anyone.

Excellent service

The service was excellent order the watch on day 1 watch arrived day 3 great service.

Excellent Result

I was a little nervous when I ordered a brand new £24,000 Rolex, I have to say I need not have worried as the watch arrived more or less when they said it would. It is a beautiful watch I have already recommended the website to a friend well done watchfinder

Friday 6th August 2010 Vic

Excellent

I was quite nervous about buying a watch on the web, but I read the reviews on this company and thought it seems a reptuable company.
I saw a watch that I have been after for a while on there site, it was a pre-owed Christian Dior Riva Diamond Watch, from the photograph is seemed in good condition, so I ordered the watch and it was delivered the next day. What a fantasic surprise I got when I opened the package, the watch was in mint condition, like they say on there website you would be hard pressed to tell the difference between a new and pre-owed watch. My husband brought the watch for my th? birthday which is not until October, but am absolutely thrilled with the watch that I keep getting it in and out of the box to wear. I would 100% recommend this site to any one that is thinking of getting a watch, when you buy a pre-owned watch, its like getting a new watch, thanks to Watchfinders technicians for there skills. I would definatly use them again.

Excellent Hassle Free Experience

I enquired about a watch by e-mail and received an attractive quote. I then made an offer which was accepted. In all, I saved £410 off the rrp. The watch was in stock and delivered the next day and this was a watch with a waiting list from approved dealers. A very good experience indeed.

Excellent customer service

In response to an e-mail query, this led to me making an offer on a TAG watch that I was in the market for. The staff were knowlegeable and efficient. Delivery was rapid as promised. It was a pleasure to do business.

Delighted with my IWC

Bought a pre-owned IWC Portugese Chronograph after a fair bit of research across a range of websites and ADs. Watchfinder were quick to respond to my queries and I am delighted with my watch. Described as 10/10 condition and it is.

SAFE HAVEN FOR ANY WATCH BUYER

BOUGHT A TAG HEUER PRE OWNED WATCH AFTER BEING SENT AN E-MAIL FROM WATCHFINDER AND MADE THEM AN OFFER. THEY PHONED THE NEXT MORNING AND WE CAME TO AN AMICABLE PRICE AND THE WATCH ARRIVED THE FOLLOWING MORNING.I FOUND THE WHOLE EXPERIENCE FAULTLESS AND THE WATCH WAS EXACTLY AS IT WAS DESCRIBED TO ME OVER THE PHONE. ITS THE FIRST TIME I'VE USED THEM BUT IT WON'T BE THE LAST AND I'VE RECOMENDED THEM TO MY FRIENDS AND FAMILY. 10 OUT OF 10

SUPERLATIVE SERVICE

First experience with Watchfinder was foorless, found my Rolex GMT BI METAL Master at a far more competetive price than even buying privately, plus I had the added safety of buying from an established company where all the Rolex originality checks, and inspections have been performed. To round off the buying experience Watchfinder then gave me peace of mind with a full 12 Months warranty. I was comprehensively assisted by Kieran in the Maidstone office who made the whole buying experience swift and pleasurable. If you are looking for a quality watch at a better than expected price you wont go wrong with Watchfinder. Ill return in the future for a Daytona. Thank you keep up the excellent service...

Excellent

Absolutely as described Cartier watch at excellent price + repair of Rolex which i had previously abandoned for 40% of price quoted by Rolex through my local jeweler.

Brilliant

Dealt with Luke. Bought Omega Seamaster. Offer accepted and watch delivered within 3 days. Excellent.

Brilliant service

I have been very impressed by the service. I was told that the watch would take up to the 5 weeks to arrive but they got it to me in 4. When the money was taken the watch arrived the next morning at 7am via Royal Mail. I will be using the company again in the future with the savings that I made I am sure that will be sooner rather then later.

Great watch. Great price

This was my third transaction with watchfinders and I find them hard to fault. My new AP offshore is absolutely flawless - as described - and at a great price. I would recommened watchfinders, as they are knowledgable, friendly and upfront about what they are selling.

Excellent Service

I ordered a new Bell & Ross from Watchfinder and was promised delivery in 3 weeks - it arrived 2 weeks earlier than promised - and the price was significantly lower than anywhere else I could find.

I then sold through them a used Omega which achieved the price they recommended very quickly .

All in all an excellent company to deal with - nice staff, very good communication. I will use them again.

Brilliant Experience

I bought a Rolex GMTII on 12 July, my offer was promptly accepted, my account was set-up, and the watch was delivered within 24 hours as promised. Although a little skeptical at first, I experienced brilliant service and will use watchfinder again and again.

Superb Service And They Listen

I have just purchased a Omega Seamaster 300m Co-Axial 2220.80.00
from Watchfinder.co.uk. This was a very big step as this was purchased with some of the money my mom had left me, so it was both an Emotional and Sentimental purchase.Luke one of the sales team was very understanding and reduced all my fears with regards to purchasing my new watch as i was not able see the watch prior to purchase and also as i was buying via the Internet.
I placed the order on the 19/07/2010 and it was delivered by 9.15 am the next day.
I would have no hesitation in recommending Luke or the Watchfinder team to my friends and Family.

OLD FASHIONED CUSTOMER SERVICE

Selected watch and I put in an offer which was below the already discounted price - they rang within 24 hours and after minimum haggling we agreed price. Watch delivered to my home in less than 18 hours, just as described - amazing in this day and age of substandard customer service. I would give six stars if I could.

Exellent service !!!

Both thier website and telephone service are really good, quick responce to e mails, and on the phone.
They are not only cheaper than high street retailers, they will price match other web sites, which they did for me.
They are very knowledgeable people, I bought a Tag Heuer Aquaracer Automatic, which after payment I received promptly, in the box with the paperwork and the dealer's address from which they sourced it, of course with full warranty.
I will be happy to reccomend them to anyone with a passion for watches, great second hand collection as well, !! check em out !
Ron

Fantastic service

The Oris watch i wanted was available and we were able to do a deal on the price and it arrived when they said it would!!.

Fabulous

Excellent service my new watch arrived the next day using my old watch as part exchange.Kept informed and would gladly recommend

Sarah

Extremely helpful phone lines, very quick service

Great item at a great price

I asked the company if they could price match another website which they managed and even reduced it a little more which even paid for the postage. I was told they would update me when the item was expected in once the deposit was paid but it should be no more than 3-4 weeks.

Monday came and went with no news and so the rest of the week, however once the item was in stock it was sent very quickly.

In general a good service that was just a little let down, but I would probably use again considering how much was saved on the highstreet price

Very happy with Watchfinder, much less happy with the Royal Mail service

As I live in Australia, the thought of spending 4000 pounds on a watch was a little daunting but the reviews of Watchfinder were good so I went for it. All aspects of my dealings with Watchfinder were first class and I would use them again without hesitation. However, the so called tracking service provided by the Royal Mail was woeful. I had one message telling me that my package had been picked up for delvery to Australia and that was it. This message did not change for 10 days, so you can imagine my relief when my Rolex turned up. The hassle caused by not knowing where the watch was is the only thing that prevented me giving 5 stars.

Generally Good Service

The service was generlly good from start to finish however I did ask for a copy of the paperwork for a recent service that the watch recieved and did not recieve it, after being told that it would be included with the watch.

Over all very good, but missed the polish.

Excellent Service

A pleasant transaction from begining to end. Some day some firm will equal your service but no one will better it.

Excellent communication and delivery

Ordered 2 new omega seamasters, as soon as they received the money the watches were despatched and were with me at 9 the next morning ! nicely packaged, excellent ! would recommend highly

Excellent service

Prompt and efficient telephone service followed by flexiblity in pricing and helpful guidance through web-pay routine. I was nervous buying on-line as there are a lot of rubbish replicas about but Watchfinder delivers what it promises.

Efficient friendly and believable

I browsed the site on a Sunday night. The customer service assistant was on to me first thing the next day and made an offer to the seller on my behalf. Much to my delight it was accepted so I am now the proud owner of a beautiful Christian Dior watch in pristine condition, which arrived the following day with all the paperwork as promised and which cost a fraction of the price of a new one.

Excellent service

Watch was cheaper than anywhere else and was delivered sooner than they predicted. Communication was quick, frequent and friendly. Highly recommended.

5 star

I read all the reviews before contacting watchfinder about buying a rolex daytona.
I found them very helpful and very reasonable in the price of the watch i bought, infact it was £1000 - £1500 cheaper than every were else unless you wanted to wait 5 years with a rolex dealership!!
They also took my rolex yatchmaster off me to sell and the price they said they would get was alot more reasonable than the few offers i had previousley been quoted!!
All in all im a very pleased customer and would recommend watchfinder too any off my friends.

Excellent Service

I was kept informed at very regular intervals by email & I got my watch quicker than I expected. When I spoke to the people in the office they were very friendly and helpful.

Excellent Service

Apparently they couldn't find my Cartier watch at any of their recognised distributors, so it was ordered directly from Cartier.

I was kept informed of the manufacturing process, and when it was delivered to Watchfinder, they sent it on to me next day delivery.

I cannot fault their service, and I will use them again for my wife's christmas present

Good service

Bought an Omega Seamaster Professional and the treatment I received was excellent, and the watch surpassed expectations.

fantastic tag carrera

the sales people are very friendly and helpfull and the service was brilliant. the carrera is fantastic and i saved a lot of money. i have my dream watch and im very happy.

Excellent Service

They actually do exactly what they say they do and they do so very professionally

Outstanding Service!

Watchfinder was recommended to me by a relation, I rang the number, got a quote for the watch I wanted - which was a Rado for my Husbands Birthday, they gave me a quote which was over £350 cheaper than buying it in my own home town, I paid the deposit required, the watch was sourced, i was kept informed at all times of what was happening, Paid the balance and the watch arrived in perfect time, I am amazed at the service I received, I would definately recommend them to anybody and I have been singing their praises ever since it arrived!! well done the Watchfinder Team!!

Great Service

Purchased my Breitling Skyland from Watchfinder, arrived on time according to estimations great communication and a fantastic price - All in All very happy - Thanks

Fantastic service

Surpassed all my expectations! IWX pilots watch at 20% less than norma retail. Sourced in 2 weeks and delivered exactly as promised. Am over the moon with my purchase, will def use these guys again

WOW ! what an honest and professional service..............

I was a little apprehensive about buying second hand at first but, I'm so glad I finally chose Watchfinder . They saved me thousands of pounds, on a Cartier Santos ,that I had hankered after for years. The description of the watch was totally accurate and when I'd paid my money , the watch arrived by special delivery the next day to me here in sunny Cornwall - fantastic !
My friends think my Cartier is beautiful and as a result, I know lots of them have visited Watchfinder for themselves. Thanks so much to James Johnson and Emma Symonds from the Watchfinder team for making me a very happy girl .I would and I am, recommending them to everyone I know.

Almost perfect

Watchfinder did everything they promised. I was frustrated by the delays in delivery of my brand new Daytona but I don't think it was their fault.
When they've got your part-ex watch and they're holding the difference payment for the new one, it requires a degree of trust that they'll actually deliver as promised !
Well they did, same as the first time I used them. Very happy to recommend them.

excelelnt service. Great watch

I bought a used rolex. I was very happy with the price and the quality of the watch is excellent. Service was 1st rate- the lady i dealt with was very very helpful

Excellent Service

I Purchased an awesome Tag Watch at a bargain price and was very impressed by the quality of service. The watch arrived the next day by special delivery and was well packed. They contacted me before hand to confirm that the watch had been shipped and my overal impression was that this was a professional company with outstanding focus on customer care.
I have no hessitation recommending this company.l

*****

I had no problems ordering and recieving my Omega Seamaster and was pleasantly supplied with the professional,courteous customer services.
I would happily use the company again in the future

excellent service

found the staff great and answerd all my question and delivered on time many thanks

Customer For Life!

The first time I shopped with Watchfinder.co.uk was over 2 years ago for a New Rolex Explorer, when it arrived the very next day in perfect shop condition with all the paperwork and original warranty I knew that I would be back. I have since ordered 2 more times and have always been really happy with my purchase and speedy delivery. If you love watches and like a bargain, this is the site to use!

MISSED BY A MILE!

Item ordered 6/4/10 Item received 4/6/10 This was a birthday present wanted for the 10/5/10. Really not worth the trouble!
Staff were really nice and helpful but I could not reccommend this company, they let me down very badly. The `salt in the wound` I could have walked into any of several high street retailers and bought the item over the counter. All this for a saving of £40!

Excellent service

Very happy with the service I received from Watchfinder and the price. First time I have bought a used watch, and it (and the box) was in perfect condition as described. They rang to confirm my order and delivered it next day. Will definitely use again.

Agreeable purchase

I have made several bids on watches from Watchfinder. On this occasion I had the impression that the staff were seriously interested in closing the deal. I believe I got my watch at a reasonable price. As for the watch, exactly as described, complete with paperwork, delivered on time and well packaged.
If you know what you want and are prepared to wait until it becomes available this site is well worth a look.

Great Service

Fantastic service from these guys, I used the 'make an offer' option on a Tag Heuer Kirium and was called back within the hour. Minimum haggling and the watch was despatched that day. My only slight gripe was the state of the box, however that being said I won't be wearing the box! no hesitation in using them again or recomending to friends and family.

Excellent service

This was my first purchase at Watchfinder and although the Longines I wanted was out of stock it arrived when Emma said it would and I was kept informed at all times. Extremly good service and a great price as well!

ONE HAPPY BUNNY AGAIN

This was my second purchase from Watchfinder the service as usual given was second to none. Emma Symmonds kept me informed all along the way on a weekly basis on news from the supplier and estimated delivery time. The watch arrived before the estimated time, i would have no hesitation in using Watchfinder again. Go on give them a go you won't be disappointed!!!!

Excellent Service

I placed an order and was immediately contacted to check everything was okay. I was regularly kept up to date with my order, which arrived before the initial scheduled date. An excellent service all round.

Brilliant

This was my first purchase from Watchfinder and I would have no reservations in recommending them.

I purchased an IWC Spitfire using the make an offer facility, the following morning a sales advisor phoned to say the offer have been accepted, I purchased the watch and next day it arrived.

I'll be using them again

Very good service

Ordering and paying was fine. The watch in very good condition but there was one tiny area that looked as if it could have done with a polish. Sadly it was too tight on my wrist. The return and refund was uneventful. I'd happily from them again.

Excellent customer service

Watchfinder managed to source a Longines watch I had decided was the one I really wanted, but that I was struggling to find online. Got my watch at an excellent price and they kept me fully updated with the progress of my order fom start to finish. Overall could not fault them at all and would use again & recommend to anyone else that doesn't want to pay the full RRP price authorised dealers charge.

2nd time...

that I have used Watchfinder, and have not been disapointed on either occasion. The watches arrived promptly the next day, and the condition was A1. I found the staff very helpful from the time of purchase through to any after sales questions too. I'll use them again with out hesitation...
Vanya

100%

I was originally recommended to Watchfinder by a friend who had previously dealt with them and spoke very highly of the company. I subsequently purchased a watch from them with which I was delighted. The watch later developed a minor fault and was returned, it was quickly and efficiently repaired and is now back on my wrist.
At every step the guys at watchfiner have been helpful, efficient, friendly, informative, and in my opinion most important, honest and reliable.
I would confidently endorse them at the highest level to anyone considering dealing with them.
Thanks Guys.

Shaun Waters. Leamington Spa.

Absolutley 1st class service.

I was un sure about buying an expensive watch over the internet at first but having spoke to Luke i new everything would be ok and it was. The Rolex arrived the next day as i was told it would and it was just as good as they had said it would be. Thank you very much. Richard & Tracey.

Most Excellent Service

Initially unsure spending quite a large amount of money online with a company I had not dealt with before. But my concerns were unjustified as the whole transaction from ordering to delivery was exceptional, being kept informed at every stage and on delivery the watch was very packaged and on fighting my way in was correctly adjusted. Well done watchfinder! No hesitation in recommending the company.
Anthony

Non Completion of Order

I placed an order in good faith and was told that 4 weeks is pretty out of the norm and the watch should be here before that. I was told after nearly 7 weeks that there is another 3 weeks wait as long as I confirm that I will wait, when I had already done the deposit thing?? I reluctantly accepted this to find out 2 days later that the watch is unavailable! I hope the reund is full and returns quickly.

Par Excellence

I recently purchased a used Rolex GMT ll from watchfinder online. This, to date being the largest transaction i have made via the internet, I was slightly dubious about parting with such an amount, as we are all aware, there are a lot of unsavoury characters out there along with many horror stories. However, any fears I had were short lived as a short time afterwards and following a full Rolex service, I received my order along with box and certification, delivered by royal mail courier exactly when I was told that it would arrive. The watch is in pristine condition, unmarked and literally as new. A great deal from watchfinder.
I would have no hesitation in recommending James Johnson and the watchfinder staff to anyone looking to purchase a quality time piece online, I have already recommended them to many of my colleagues and friends. The customer service is outstanding and they leave no stone unturned to ensure complete satisfaction with your purchase.
I shall certainly be doing business with them in again in future.
Many thanks James for your professional service
Don M.
Aberdeen, Scotland

Good experience

I had decided on a Cartier Ronde Solo several months ago and was delighted to see a brand new one with Watchfinder at a very good price. I was able to get all the information I needed, negotiated an even better price on the phone and it was delivered promptly. On arrival it fulfilled my high expectations.

Worst experience buying on line !

I ordered and paid for a Rolex that they said they could get in and basically they couldn't !. The run around and lies they kept giving me were unacceptable. They tell you they can get a particular watch and take your deposit and will string you along with lies until they can get hold of it. I ended up paying the full price from a store and wish Id done it sooner and I wish id never heard of Watchfinder.....

Excellent service from Watchfinder

Alex from Watchfinder was excellent when he helped me sell my old Rolex datejust and purchase new Rolex Explorer 11. Process was very smooth, quality of new watch very good with all paperwork in order. Saved £500 on high street price as well! I also sold my old Rolex through them and sale was very efficient, quick and got a good price to put towards my new Rolex purchase. I would highly recommend them.

Very Good

The company search I carried out on watchfinder identified that they are in sound financial shape therefore i had no reservations in ordering a new Breiltling with very good discount. Arrived on time, very good service, would use them again.

Dave Green

Brilliant

I have shopped around for about 12 months looking for the right watch, in the end I could have saved about 500 quid from the same company. I am still glad I waited, got the watch I wanted and the service was fantastic, a big shout to all the team at Watchfinder Cheers.

Ian Allsopp

Excellent

Very fast turnround on a battery change for my Breitling.

Great first time, bad second

My first experience with Watchfinder was excellent with an immaculate Rolex DayDate sold to me as quoted, no complaints and a lovely new model. My reason for 3 stars is that I went back to them for a Submariner on the basis of initial service and this time it was terrible. No interest in me at all and when they said they would call back they never did.

When I spend this kind of money I expect excellent service and this time they didnt deliver. Bought my Sub from Finewatchco instead.

Honest people, excellent service

Bought my watch absolutely new with box, papers and original guarantee for £3,000 less than jewellers in Bond St were quoting. These guys were much more open, honest and easy to deal with. I did not have to haggle down a price which was obviously above market or put up with dubious sales tactics such as telling me list prices were going up the next week so I should buy today - which one retailer did.

They also fully explained issues of cost (no hidden charges), insurance (its fully insured to your doorstep) and right of return (7 days)

Service was excellent - everything happened exactly as they said. A nice touch was that the time had been properly set on my watch when I opened the box.

Excellent service, excellent communication excellent watch

I knew from the outset that my watch would have to be sourced, so I wasn't expecting next day delivery. In the end it took about 4 weeks from my order date for the watch to arrive, but i was given updates twice a week from my contact there as to what the status of my order was. The watch itself is genuine and absolutely gorgeous and £450 cheaper than the rrp. My husband has used them twice before and was also delighted with the service. I'd definately recommend them without reservation.

would not touch these people with a barge pole stay away be warned

would not touch these people with a barge pole stay away be warned

Fantastic service offered by a personable vendor

I was lucky enough to obtain Bvlgari watch at heavily discounted price, due to the fact that it was second hand, at three (no. 3) years old.

The gentleman I spoke to on the telephone, who liaised between myself and private seller, was very personable and made me feel very welcome, building an instant client based relationship and gave me the impression that my custom was as important as someone buying a watch at fifty times its price.

The watch arrived by special delivery, as the dealer said it would, and was well packaged, so that the leather box, containing the watch would come to no harm.

The watch was exactly as shown in the photo, but I was disappointed to find some very minor scratches on the glass of the watch, that were not mentioned in the advertisement. I can understand that the watch is second hand and that by knowing this I should have asked my vendor, during our conversation, what the condition of the watch was and if, in his opinion, it devalued the overall appearance of the watch. The case itself is in fantastic condition and I have received many fine comments regarding it and where it was obtained.

I would highly recommend watchfinder.com, but would suggest to anyone buying a second hand timepiece to inquire into the overall condition of the watch and be offered any close up photos or detailed descriptions of any blemishes that may tarnish the overall appearance of the watch.

Tremendous service and selection

I had been looking at watchfinder for some time, due to a personal recommendation from a previous customer. When the right watch came on the market with watchfinder I had no reservations about how trustworthy they were. The watch arrived the next day and although three years old the watch looked like new. They clearly ensured that the watch was serviced and that everything was as it should be. I also have peace of mind with the watchfinder 1 year guarantee. A very satisfied customer....Thanks James.

Great no hassle watch purchase

Sensible and thoughtful staff, marvellous choice of watches at very competitive prices. My choice of watch was ordered, I was kept informed about its expected delivery and it arrived for collection just as promised.
A pleasure to deal with. Highly recommended.

Excellent Service

I purchased a black j12 36mm for my fiance for her birthday, i ordered the watch and was given a delivery date, watchfinder phoned me one week before delivery to advise the watch would be one day late, it arrived on the revised date and a received a courtesy call that day to check i was happy with the item, the level of service provided was exemplary and i will use definately reccomend them, if all internet companies were this effective the high strret would be in serious jeapordy.

felt a little cheated

Bought a Cartier watch,was told it had a Cartier strap.It didn't. Had to pay to use card after I'd made decision to buy over phone. Not told on phone about this charge.

Professional service

I found the TAG Heuer watch that I had always wanted and after filling in a quick online form with assistnce from the girl on the 'phone the deal was done. The watch arrived as promised after a confimation call to my mobile and I am delighted. The condition is exactly as described and at half the price of a new one. I would certainly use them again, funds permitting.

Readily recommended...

I have bought two Rolex's from this Company and I have no issues whatsoever with recommending them to others...

Excellent

I was slightly nervous to buy such a high value item (£4000) from a company over the internet. Wow this was so easy, the staff so good and the flow of information texcellent hat I would recommend them to anyone. If carlsberg did watch retailers................

First Class

Good communication via telephone, item despatched the same day and arrived the next. Safely packaged, condition spot on, and clearly as pictured.
Excellent all round.

The right watch at a very good price

To see a watch in the rolex catalogue and say one day i would like to own one of those (oyster perpetual Day-Date in platinum) then to see the watch in new condition but half the price of the new one...I had to have it.
One phone call to james, a quick trip to see the watch the deal was done...
excellent service.

Excellent quality and professional attitude

From the very moment I enquired about my watch, the representative was very positive, courteous and professional. I have no hesitation in recommending this company. Top quality.

Happy customer

I received excellent service from initial enquiry to delivery on a day to suit me.
I was told by staff at a watch specialist that I would be safe dealing with Watchfinder and that they have a good reputation, and I found this to be so. The representative James was quick to respond to my several enquiries, kept me informed of progress by e-mail and telephone, and the rather unusual watch I wanted to buy located and delivered in far less time than anticipated. Best of all, the price was very good.

The excellent service stands out as it is so unusual nowadays.

I have purchased several items from Watchfinder. The site is easy to use and the customer sevice is excellent. The watches are always as described and I have absolutely no issues with them. I have only experienced one minor mistake and the way it was dealt with was highly professional and satisfactory. This company is run by individuals who know what they are doing and take ownership of problems to resolve them. Well done Watchfinder. I would certainly recommend them.

best service ever

i bought a breitling navitimer as a gift but i put the wrong one into my basket by mistake. when i was told the watch was in stock, the photo made me realise what i'd done. after explaining this to the watchfinder team they re-ordered the correct one without hesitation. they didn't need to as it was my fault.i have bought several watches on the basis of this service and price.

thanks to watchfinder it arrived in time for my brothers birthday

Great service, all I could ask for

Good selection of watches including New & used selection
I have bought both New & Used & both were handled with the same level of care
Overall a good service & competent, flexible staff

Good staff great service!

This is the second time I have dealt with watchfinders. Their service is excellent and they keep their deadline. I do hve one complaint though.....tried getting in touch with them through their website and 0845 number but did not get any response....had to find their landline, however once I was able to get in touch with somebody it was smooth sailing there after. Good bunch of staff and great service overall!

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