Watchfinder reviews

Watchfinder reviews

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About

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Amazing service –

Thank you for the amazing service –
I cannot fault the process it was fantastic from start to finish, I’m sure I will be coming back soon as I seem to have go the “Watch Bug”
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Review by confirmed purchaser

Buying a high value item on the Internet could be risky, but not with Watchfinder.co.uk

The watch was exactly as described and, if anything, exceeded my expectation. It was delivered next day in the time slot notified. All in all it was a very good buying experience I would repeat or recommend to others.
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Review by confirmed purchaser

Great service

I found it a nice and pleasant experience purchasing a watch.
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Review by confirmed purchaser

Good old-fashioned service

On every level and with every contact, no matter who I dealt with at W&Co, I was impressed with their courteous and knowledgable manner. Communications was always excellent and I have no hesitation in recommending them to any one seeking a pre-owned timepiece to be proud of. I hope to be a repeat customer of theirs for many years to come.
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Review by confirmed purchaser

The London boutique is my idea of Watch heaven

I took my family into the London boutique and was served by Oliver Wilson. He was very friendly and showed me a large range of watches to try on before I made my choice. There was no pressure to buy and the whole experience was relaxed, even with my 4 kids in tow! In fact we had such a fun time, my wife ended up with a rolex too... So now we gave a new watch collector in my family!
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Review by confirmed purchaser

Great company to deal with

Was a pleasure to do business with.
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Review by confirmed purchaser

First class service and fantastic range

Watchfinder really give you the confidence to buy pre-owned and so the watch of your desire is really affordable. In my experience they were completely professional to deal with offering good advice with out any hard sell. The watch I purchased was as fresh as if it was new and with a full 1 year guarantee for that extra confidence. I am maybe a little more dubious of some Internet based companies than most people so I visited their office in person but I would have no hesitation to purchase online next time.
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In store service lacking

Tried to buy a watch off them, 4 goes to send the right links to make the bracelet the correct size. On the fourth time they failed to send the correct links I said that this was pretty poor as I've had to take an hour or so to go up to the shop each time. The guys shrugged response "Well it's not my fault, its our HQs problem.".

So, I cancelled the order.

Over the phone the service was good, but in store pretty poor- Perhaps I just had a sales assistant with a bad attitude, but I'd be concerned to do business with them again with that kind of mentality.
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Review by confirmed purchaser

Courteous, informative and excellent customer service

We dealt with a gentleman called Terry, he couldn't have been more helpful, he made the whole experience of buying the watch pleasurable.
We would definitely recommend Watchfinder and will certainly use them again.
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Review by confirmed purchaser

Great watch, great service

I bought a lovely refurbished watch, and you wouldn't know the difference from a brand new one, very pleased
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Review by confirmed purchaser

Great deal + no hassle

I made an offer on a watch the next morning got a reply .every question I asked was answerd . The watch and the delivery everything spot on would reccomend to any one 👏👍 from me
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Review by confirmed purchaser

Easy to use and quick service

I found the website and customer service behind it really easy to use, I was contacted quickly by helpful individuals and the watch was delivered with perfect packaging shortly after.
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Review by confirmed purchaser

SWIFT AND EFFICIENT

A very helpful assistant called Oliver, who also seemed to know a lot of the technicailities about how the Breitling worked. A swift and efficient service.

One tiny quibble - the website as very useful but could have been clearer as to which watches were actually physically available for viewing.
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Review by confirmed purchaser

Great service, was able to cut a good deal

Great watch and service, was able to come to a great price, will deal with again
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Review by confirmed purchaser

Knowledgeable, very helpful and efficient

First time buying a secondhand watch but could not have been more impressed with the service. The watch looked good on the website but even better in the flesh. It is hard to imagine it is 5 years old. Would not hesitate in recommending this company. Well and truly impressed.
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Review by confirmed purchaser

First Class

Very happy with service provided, especially with the help given throughout by Keiron Narain. He located the rare watch I was looking for and keep me fully updated, as well as adjusting the length of the bracelet.
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Review by confirmed purchaser

Excellent service and very helpful

I was after a specific watch and managed to get it without any hassle in the space of two days. The team was very helpful and kept in communication with me throughout. I would recommend Watchfinder to anyone interested in part exchanging their old watch or just looking for a pre owned.
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Review by confirmed purchaser

TIME is one of our most Valuable assets, Have a timepiece that reflects This

Buying my most recent Watch from Watchfinder was Easy and Enjoyable from Enthusiastic people who are professional and informative. The Watch arrived in Amazing (almost as New condition) after being refurbished in their own workshop. I am extremely happy with the watch and the whole transaction and I will certainly be looking to buy more watches in the future. To anyone who likes to wear a nice watch I cannot recommend this company highly enough.
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Excellent service

Really good experience. I was recommended by a friend who had used Watchfinder. My enquiries were dealt with quickly and efficiently and after I decided to buy a watch I was kept up to date by phone and e-mail about my delivery. I ordered just before Christmas and recieved the watch the day after I ordered. Very pleased with the watch. Thank you!
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Review by confirmed purchaser

No-nonsense service

I saw. I bought. They delivered. All as envisaged.

watchfinder Support

Customer service...

Whether you’re visiting our showroom in Maidstone or London or using the website we aim to deliver the highest standards of customer care. Quality and convenience from start to finish. customerservice@watchfinder.co.uk

Authenticity...

We have a team of experts who check the provenance and authenticity of every watch presented on our website. When you buy from watchfinder you can buy with confidence

Our Watches...

We spare no effort in sourcing, preparing, presenting, and delivering every watch you see with the utmost care and attention

Our Warranty...

Our comprehensive warranty means you can expect years of enjoyment from every single watch

Money back guarantee...

If we send you a watch and you don’t like it return it in 7 days for a full refund

What happens if something goes wrong...

If anything is not quite right or you have any questions we will address these promptly and do our best to resolve them to your satisfaction. customerservice@watchfinder.co.uk

About this company

Watchfinder sell pre-owned watches, specialising in rolex , omega, breitling, tag and cartier watches at competitive prices. Uk and international delivery or collect in store.

Visit Watchfinder

Contact information

Call us on: 0844 247 8884
We live here: Invicta House, Pudding Lane
ME14 1NX Maidstone
United Kingdom

Category

Watchfinder is ranked 4 out of 48 in the category

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