I would definitely recommend the Watch Shop. I had to call their store and the staff member was very helpful. I did purchase my watch on-line and they also did a price match with no hesitation and also gave me a week to decide. Have used the Watch shop a few times and would definitely use again. Delivery very prompt and hassle free purchase. Thank you watch shop team..
this firm is a firm that you can trust to buy your favourite watch, next day delivery, good price, good customer service that doesn't cost a penny to call 0800 number and they are very responsive, what more do you want, recommended in any way.
Got a great affordable ladies chronograph Fossil watch in rose gold for my wifes birthday. She loves it , it is really expensive looking and has interesting features with the various dials.
She regularly gets asked about it and people cant believe the quality against the price.
Would recommend to any friend or family member.
Brilliant site, such a choice and good value. The watch I choose is even better then I expected. So looking forward to giving this to my husband, didn't know what I was going to get him this year, he is so hard to get gifts for, but I am well pleased with this, its lovely and I will definitely be using the site again. Well done to you and thank you for the fab service
used the watchshop for the first time. not sure if it was going to be worth looking at the site. thought if they were advertising all the time on tv all the time the cost would go onto the price of the watches. but was very pleasantly surprised. price was the lowest I could find online and the watch was delivered by next day delivery.
This watch was as good, if not better, than all of the reviews have said. The Watchshop service was as good as it could have been and my query was answered promptly and the watch delivered within 19 hours of the order being placed. The only problems were from other parties - my bank assumed that as I did not buy a watch online at least once a month this must be a scam and insisted I prove I was myself!! The Royal Mail tracking site told me that as my mail was being redirected delivery would be delayed!! Perhaps Watchshop should consider Banking and mail delivery.
Malcolm Harris found this review useful
I'm from india and to be honest i was a bit skeptical to order from overseas. However I had a wonderful experience shopping from your site. Also, the track order facility is marvelous. I could see the order status real time. I'm def suggesting this to my buddies here in India. V happy
Looking forward to receive it :)
Thank you for making it convenient.
Your service is brilliant. It's really nice to be able to speak to someone on the phone. I haven't had one bad experience. The watches are always as they are in the descriptions. On one occasion there was a difference in the details with regard to water resistance but sorted straight away. I actually received the new watch before I had a chance to send back the other one. Only place to buy watches from!
I ordered a watch for my partner and took the free resize service, since we live miles from a local resizer and trying to move in the town this near christmas is not something i wanted to have to do
The watch was dispatched very quickly and looks great however....
Unfortunately the watch arrived without being sized, so i phoned customer services who informed me that i could send it back to them, but i would have to pay the postage, i pointed out that this was an error on their side and that they should pay for the postage, but aparantly "conpany policy" doesnt let them do that.
I'm pretty sure that the distance sellers act requires them to pay the postage (since it didnt arrive as advertised)
In my case im going to be out of pocket, the main reason i chose watchshop was down to the free resize of the bracelet which i am now going to have to get sorted at my own expense
I will definitely use this company again. The website is easy to use. The watches are described in detail. My order went through quickly and effortlessly. I knew when it was on it's way, and it was with me within 48 hrs. Excellent service!
Bought this chain of Watch Shop £174.00 because it was much heavier and cheaper than the one I had from Amazon (which I returned) at the same price. It arrived within two days of ordering with a beautiful blue presentation box, which I didn't need.
I DO think had I had the option of 'no presentation box' the chain would have been even cheaper and that's something I have mentioned to the company. I also bought a little heart charm for the chain and got £8.80 of it which was a huge surprise. Apparently you get points of your next purchase when you shop there!! It did take much longer for the heart charm to arrive but all in all I would recommend this company to anyone.
It was easy to find what I Was looking for, there were no sneaky hidden charges that you normally pick up from online retailers when you get to checkout, and they let me know exactly where my order was every step of the way from picked to packed to posted. I ordered at 9.20 on the Friday and it was with me Before 10.30 on the Saturday. This is what online shopping should be like :)
Been drooling over a Mondaine Automatic in various shops for months. When I decided to check out the Watch Shop, I found their prices very competitive and with the option for 0% finance. I ordered the watch at 11pm on a Wednesday night and had the finance agreed and deposit taken straight away on line. Watch duly arrived on the Friday morning and was everything I could have wished for. I would recommend the Watch Shop to anyone.
A friend of mine emailed me a link he receives as a monthly e-shot with a load of offers. I have been after a new watch for ages and more specifically, G Shock. After shopping around looking at various sites and shops, the Watch Shop was my final choice. The watch I bought had a 30% discount on, cheaper than anywhere else I had looked. The use of the site was very simple, the reviews were very helpful, the 360 degrees view of the watch was the major selling point for me as all other sites i had looked at only had 2d pictures to look at. The Watch Shop gives you the full experience of shopping as if you were in a store looking. Once going through check out I was notified as my order was over £60 I would get FREE next day delivery! Fantastic service, easy to use website, what more can you ask for! I will be back to buy my next watch from The Watch Shop in the future!
I have made two purchases with this company and have had a fantastic experience every time. Price are competitive the products are good quality the service is good I would recommend them 200%
Upon purchasing my watch from Watch Shop, there is a box to comment for strap adjustments - standard for a watch company right? Wrong. I clearly stipulated for my strap to be adjusted as my watch can specifically be purchased to size as clearly shown on any watch website including the Tissot website directly. So after spending £280 on my watch I've had it delivered and it hasn't been adjusted.
Customer services - that's a joke. Spoke with the rudest girl who didn't even apologise. Requested to speak to a line manager as her attitude was disgusting.
I've been told I can send it back to Watch Shop to adjust but would have to pay for postage to get them to do it?!!! Second option is to take it to a shop to get it done myself and then request a refund up to £5. If I wanted to purchase a watch from a shop I would have done so, the fact that I didn't was because it is inconvenient for me to get to shops so this is hugely now inconvenient. Then for Watch Shop to refund me up to £5, it'll be £10 to get the strap adjusted?!!! I then have further inconvenience that I have to send/email to Watch Shop to request the refund.
REALLY POOR SERVICE and I will not recommend this site, nor will I purchase from here again.
How to run your online business? Follow Watch Shop's lead. The website is comprehensive, easy to navigate and use. A huge range of watches, presented with clear photographs and specifications. Ordering is made simple, with plenty of information and advice, if needed. The strap adjustment service is a bonus. Even at this busy time of year the service was slick and efficient.
I bought this watch as a Christmas gift for my husband and I have to admit I almost passed out when I saw the price! When it arrived though I could see straight away what a beautiful time piece this is. When I placed my order I included his wrist size in the notes and was pleased to see that the un-needed links had been removed but were still with the watch in the box. I ordered it on the Friday and it arrived on the Saturday as stated. I couldn't fault the service and will be dropping not so subtle hints when it comes to my birthday!
I ordered an armani exchange watch model number AX2058 on 21/11/2013, in the notes section on the online order form, I requested a bracelet adjustment off 19.5 cm. On the morning of 22/11/2013 I had an e-mail from them to say the watch is in for bracelet adjustment, later that morning I had an e-mail to say the watch has been dispatched for delivery on 23/11/2013.The watch then arrived on the morning of 23/11/2013. I opened the outer box only to find the armani box inside had an unbroken factory seal on it, telling me it had not been opened. sure as I was, the watch inside had not been touched, I also noticed strait away that the watch face was white and not silver as advertised on the web site, it also stated the colour silver on the sales invoice that come with the watch.The bracelet was also measuring 23cm, obviously too big for my wrist.I then phoned customer services after six attempts off trying to get through. I spoke to Kirsty telling her that the watch face was white and not silver, she said they are aware of this, so you tell me why haven't they changed this on the site. She also said that she didn't know why the bracelet hadn't been adjusted. I know why totally unprofessionalism.
I found The Watchshop to be a really hassle free and professional service. I looked at several sights including Amazon who offered the watch cheaper but there was a question mark over the authenticity of some of the watches on there where as with The Watchshop you know your getting a 100% genuine article and as I was spending over £200 I didn't want to take any chances.
I ordered the watch at 1pm with free delivery guaranteed before 1pm the next day and it turned up at 8.50am so I was glad I didn't pay the extra £6 for the 9am delivery guarantee.
I would definitely use The Watchshop again and would recommend to anyone.
Unfortunately your technician obviously had made an abortive attempt to remove link/s in the chain. The bracelet was still way to big and 1 of the links was at 90 degrees to the rest of the links and unable to put back into place. I will have to go to a jewelers to make good. Such a shame as the rest of the service was so good.
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