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Watersports Warehouse reviews

Excellent
9.8 out of 10

1,731 Trustpilot review(s)
Most recent review
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  • Reviews (1,731)
Undersea Adventures Ltd

Review by confirmed purchaser

Very fast, good prices on wetsuits, easy to order on website

I ordered 5 wetsuits Wednesday noon. I live in Denmark.
Friday morning I had my wetsuits from Watersports Warehouse i UK.
It was very easy to order wetsuits by looking on the size tables on the web site.

Undersea Adventures Ltd

Review by confirmed purchaser

First Class Service

I spoke to Watersports Warehouse on phone to check sizing for dinghy boots and staff were very knowledgeable and helpful and they turned the order round very quickly to make sure we had the boots in time for hols in just 2 days. Boots are perfect and service was First Class.

Undersea Adventures Ltd

Review by confirmed purchaser

Great product as described and speedy service!

I was very impressed with the service provided. The rash vest is exactly as described and I received the item promptly. I will certainly buy from Watersports Warehouse again.

Undersea Adventures Ltd

Review by confirmed purchaser

Superfast response to initial order and resultant exchanges due to my choosing incorrect sizes.

Well done watersports warehouse, your service has been really quick and friendly. Great too that a follow up call and your valued advice on my re-measuring got things sorted correctly for the exchange process.
Will definitely buy from you again and also recommend you to others.

Undersea Adventures Ltd

Review by confirmed purchaser

Extremely helpful and great selection

I bought a wet suit, life jacket, gloves and boots but unfortunately some items were too small. I phoned the store and they were very helpful, assisting me with re-ordering the right sizes and discussing the return options. They were very knowledgeable and provided an excellent service. In hindsight it would have been better if I had phoned them prior to ordering as it would probably saved me having to reorder different sizes. Would highly recommend.

Undersea Adventures Ltd

Review by confirmed purchaser

Excellent service

Totally reliable fast efficient service.

Undersea Adventures Ltd

Review by confirmed purchaser

Quick efficient service, happy godson!

Product line to meet all requirements, really easy ordering, super fast fulfillment. Delighted.

Undersea Adventures Ltd

Review by confirmed purchaser

Really good!

Superfast delivery of exactly what we wanted. Many thanks! ;-)

Undersea Adventures Ltd

Review by confirmed purchaser

Quick delivery and products at the right price.

I needed some bits to take on holiday with me and my family. I looked around my local area and none of the shops had anything right. I am not a lover of internet shopping, but the web site was easy to use and understand. The delivery was very quick. The items arrived as they were described on the net. The sizings were spot on too....

Undersea Adventures Ltd

Review by confirmed purchaser

Fits excellently, great design and value

I found the item of fine value. The buoyancy aid fitted me well allowing the arms to swim naturally while snorkelling.

Undersea Adventures Ltd

Review by confirmed purchaser

A1 service!

Highly recommend, easy to use and Flawless service!

Undersea Adventures Ltd

Review by confirmed purchaser

first class

These guys are amazeing great products .free delivery and it arrived the next from corwall to coventry ordered wet suit at 3 oclock monday arrived in coventry the following day .first class service .many thanks

Undersea Adventures Ltd

Review by confirmed purchaser

Service Exceeded Expectations

We ordered and paid for items online.
We were immediately informed of an out of stock situation and given details on when the stock was expected to arrive via email.
We were given the option to have the in stock items delivered immediately or to wait for the other items to arrive and have just one delivery.
I expected 3-4 days for the items to arrive and we received them the day after ordering them.
Fab service and great communication, shame not all companies pride themselves on their customer service. Great dealing with Watersports Warehouse, Thank you

Undersea Adventures Ltd

Review by confirmed purchaser

first rate!

im doign a seaswim and needed some equipment. but im a petite size so took ages to find this website and glad i did as i could order what i needed in the right size and it arrived the next day. i haev reccommended this website to friends takign part in teh same swim.

Undersea Adventures Ltd

Review by confirmed purchaser

Good Selection and Quick Delivery

There is an extensive selection of stock to choose on the website.
I recently placed 2 orders on different days. The items were delivered to me in the UK within 2 days, wrapped for shipping and with no damages.
Brilliant.

Undersea Adventures Ltd

Review by confirmed purchaser

Great stuff

Really fast service, full marks.

Undersea Adventures Ltd

Review by confirmed purchaser

Excellent Service, very prompt delivery

I ordered on line a couple of days before going abroad in the hope my product would get to me before I went. I was amazed when my product arrived the very next day.
If I had known before hand what an excellent service I would get I would have ordered more items because the choice on this site is so varied and reasonably priced.

Thank you for a super site and an excellent service.

Kind Regards

Undersea Adventures Ltd

Review by confirmed purchaser

Oustanding!

Watersports warehouse went out of their way to filfil my order. The original goods arrived damaged and they sent a replacement in no time at all. Fantastic customer service and very quick response time.

Undersea Adventures Ltd

Review by confirmed purchaser

Fantastic & quick service, great price!

I bought a dive watch for my partners birthday. watersports warehouse had the cheapest price & I received it within 48 hours. couldn't be happier!

Undersea Adventures Ltd

Review by confirmed purchaser

Superb

Hello mate, how's it going.. the goggles and ear plugs I bought from Watersports Warehouse were perfect and the service superb.

Undersea Adventures Ltd

Review by confirmed purchaser

Everything you would expect from an excellent retailer

Good website. Order confirmed. Prompt delivery. Goods as required.

Undersea Adventures Ltd

Review by confirmed purchaser

Speedy delivery, highly recommended

I was very pleased with the excellant quick service received to have my good in my hand by 9.30 the next day - superb

Undersea Adventures Ltd

Review by confirmed purchaser

Good Quality at a Great Price

I WENT ON THE WEBSITE FOR THE FIRST TIME AND WAS AMAZED AT THE SELECTION OF PRODUCTS TO BUY AND ALL DIFFERENT BRANDS AT GREAT PRICES.EASY TO USE WEBSITE AND GREAT SHIPPING TIME GETTING IT HERE TO ME IN IRELAND.

Undersea Adventures Ltd

Review by confirmed purchaser

QUICK SERVICE , RECIEVED IN 3 DAYS FROM ORDER

QUICK SERVICE , AND QUALITY EXCELLENT

Undersea Adventures Ltd

Review by confirmed purchaser

Fantastic service, with a smile!

They are good, they delivered the next day free of charge and even threw in a freebie for me, what a great company. My first stop is always Watersports Warehouse....

Undersea Adventures Ltd

Review by confirmed purchaser

Fabulous , ordered one morning delivered the next!

Fantastic delivery and great communication with the company . This is for my 5 year old grandsons birthday . He will love it!

Undersea Adventures Ltd

Review by confirmed purchaser

Speedy service.

The products came quickly. However - and not a fault of WW - the parcel was not left according to instructions, but with a neighbour. Perhaps WW should ensure that the Royal Mail follow instructions. Products good quality though and good website.

CW

Undersea Adventures Ltd

Review by confirmed purchaser

Quality product - fast efficient service

Good value weatherproof stuff bag - spacious and well made. Arrived promptly with no problems.

Undersea Adventures Ltd

Review by confirmed purchaser

Good value and excellent service

My son found this website while researching a new wetsuit for swimming and body boarding this summer in Cornwall. We wanted quality in order to have a full range of movement but not spend a fortune, as this suit will only last one season due to age/growth.
The site is easy to navigate, has plenty of choice and well priced. It was easy to place our order. We were emailed about dispatch and the goodies arrived promptly. My son is an athletic 13yr old and the largest Gul Junior suit proved too snug! I phoned for the return ref no. and got really good advice on the exchange sizing. Bingo! Very helpful and fully satisfied with correct fitting wetsuit.

Undersea Adventures Ltd

Review by confirmed purchaser

AWESOME!

Great shop and great prices! No hassle shopping. I made my purchase and it was with me the very next day. Very happy shopper! :D

Undersea Adventures Ltd

Review by confirmed purchaser

great

really pleased with with swim suit, prompt efficient service

Undersea Adventures Ltd

Review by confirmed purchaser

Prompt service and a good quality item

Ordered a diving mask and snorkel. Arrived promptly and a really nice product. No issues with the supplier. Would purchase again.

Undersea Adventures Ltd

Review by confirmed purchaser

Fast service.

I placed my order about 2.30pmand it arrived next day by 11 am.

Undersea Adventures Ltd

Review by confirmed purchaser

Fast delivery and an accurate description of the product

The C-Skins neoprene repair kit worked well in repairing my kayaking spray deck. Only time will tell though as to how permanent it is though.

Undersea Adventures Ltd

Review by confirmed purchaser

Less than satisfactory experience

Ordering etc was nice and easy. The problem was that they sent the package to the billing address and not the delivery address. Unfortunately that meant that the package was late for my niece's birthday and that I then had to re-post it myself. They did refund the postage costs in cash when I rang up to query the mistake. Shouldn't have happened, though.

Reply from Undersea Adventures Ltd

Thank you Mr Pont for taking the time to leave a review, clearly, we made a mistake, a data input error, and we hold our hand up to it and say sorry. We try very hard to provide the best possible service to all our customers, unfortunately on this occasion, an order which came in after our normal cut off time was rushed to get it despatched the same day, and a simple but very unfortunate mistake was made.
Mike George
Managing Director
Undersea Adventures Ltd

Review by confirmed purchaser

Friendly, efficient service

Excellent communication, quick, carefully packaged delivery and very pleased with my items. Would have no hesitation in recommending and using again. Thank you

Undersea Adventures Ltd

Review by confirmed purchaser

Very efficient service.

Excellent price,cheaper than amazon for the purchase i made!! Speedy deliver and kept well informed by email as to the status of my order. Would recommend this firm .

Undersea Adventures Ltd

Review by confirmed purchaser

Excellent

I have shopped with Water sports warehouse on several occasions, the quality of the product is always great, the prices are amongst the best around and very speedy delivery.

Undersea Adventures Ltd
Undersea Adventures Ltd

Review by confirmed purchaser

Great service and product

Great selection of products.
Item exactly as described, solid and feels like it will last forever.

Very happy and will definitely shop again.

Thanks,