I ordered the EFR DVD & training manual online, over the weekend. Both were delivered Royal Mail first class on the Tuesday. Either Watersports Warehouse are hugely efficient or it's the Royal Mail? I suspect it's Watersports Warehouse! Thanks guys! A great company with which to do business.
The products we purchased (Life jackets) are of first class quality. Two aspects of your service stand head and shoulders over the run of the mill retail culture: It is such a pleasure to speak to your lady receptionist without having to resort to a boring and long winded menu of options, and to receive the goods on two occasions in less than 24 hours following order by telephone is surely unusual.
Watersports Warehouse is highly recommended for a wide range of products associated with the brand name.
Exceptional customer service. I was unsure about which size to order some fins in as a surprise present so I emailed customer services. I got an extremely helpful and thorough reply within 15 minutes. I placed my order on Monday and received it on Tuesday - fins looked exactly the same as /maybe better than on screen. Perfect! Two emails to update the progress of my delivery in that time.
Thank you! What a refreshing change from normal customer service.
Very good, kept me up to date regarding delivery and ensured my goggles got to me on time!
I would recommend anyone to order from Watersports Warehouse. Their website is very helpful and informative, and really easy to use. Delivery was fast, and I received texts and emails telling me when to expect my delivery. I received exactly what I had ordered, and I was very pleased with the quality of the goods.
My order arrived very quickly and a replacement provided even quicker when the first wet suit didn't fit. I would have no hesitation in shopping here again and have added Watersports Warehouse to my favourite sites on my computer.
Bought fin straps - to be fair quite heavy and big, price OK and delivered on time, but I did think the £4.99 generic postage was a bit steep- 1/6 the price of the straps!
Arrived in good nick though and no real hassles using the site to select my goodies - I'll think twice next time (but they were the only place I could find Mares spring straps to fit my fins!)
Don't reject these people out of hand, just try hard fro free post!
I have used Wartersports Warehouse on several occasions now and found them to be prompt with communication, quick with delivery and always very competitive on price. I have then stored as a favourite and often check ouot the 'clearance' section so see if there are any deals going. I would definitely recommend them to anyone looking at buying scuba gear. First class.
I purchased a gul profile 3mm top and gloves from watersports warehouse and wasn't disappointed with the ease of ordering the item along with free delivery as I spent over £55 which was delivered very quickly indeed quality of the goods was just as advertised and would definitely gain my custom again in the future should I need more equipment
i found the website quite by accident. I was looking for a kitbag for all my new dive gear. There was a excellent product range from top of the range to affordable. There was a problem with my order, but they were on the phone to me the next day sorting me out.
Received personal e mail confirmation after ordering. Makes such a change from feeling like another number! Prompt delivery, appropriately wrapped and really good quality costume. Very pleased with fit and look. Not been swimming for years but feel better about starting again in this.
we needed advice about goggles for our daughter as the usual ones, both children's and adults didn't seem to fit - the person on the telephone helped us and recommended the perfect ones - our daughter can't wait to go swimming and has been trying them out in the bath - they fit brilliantly, are comfortable and give her confidence - highly recommend Watersports Warehouse, we'll be back next time we need something - update information about the order and speedy delivery time was good too, J
Ordered a product past the deadline for next day delivery, yet the item was delivered the next day. This exceeded my expectations and also meant I had one less stress before my vacation. I would highly recommend Watersports Warehouse to everyone!
Bought a men's shorty with no problems whatsoever. Courier company delivered to a specified neighbour within a one hour window.
The service was great with plenty of communication to keep me I formed, price was fair and the delivery was very fast and I was even given a delivery slot which saved me time.
Definitely recommend watersports warehouse
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