Why can't all online companies be like this? Loved the speed in which they dealt with my order and also very pleased with the item I purchased. Will look to their site first for all future watersport related purchases. Strongly recommend them.
Very pleased with my order, the site is easy to access and user friendly and my order was delivered on time. The only little hiccup was that one of the books within the pack (I bought a PADI Ultimate Open Water Crew Pack) was damaged. Not badly, but enough to make it look second hand.
I believe it might have been done during the delivery. It would be a good idea to put fragile things like books in plastic to keep them from bending and ripping.
It will not however stop me from using it.
I am really impressed by your service!
After plenty of research in the internet I realised that you have the best prices and to my surprise you also have the very best delivery service included in tis very competitive price!
Thanks for everyhting!
A great company to deal with. Notified me immediately that item wasn't in stock, even thought their website clearly stated it, just to make sure I was aware. Still delivered very promptly and kept me informed every step of the way. If only all companies operated this way!
Parcel arrived within 2 days, and al items were as expected.
Website is easy to navigate and ordering is a doddle.
Kept informed of order tracking and notified by e-mail of delivery time with date and hour of delivery. Delivered spot on time too! A truse five star experience.
I have always been satisfied with my purchases from W.W.
The underwater torch which I recently purchased. Arrived in good time, was well packaged, the item being exactly as described, both robust, well constructed and powerful.
I needed prescription lenses for my diving mask but they were not available to buy online. I also needed them in a hurry!! Rang up and spoke to a very helpful lady who arranged to get and post by special delivery the lenses. True to her word they arrived in plenty of time. Brilliant!
Efficient fast delivery and professional company. Competitive in prices.
This company provided exactly what I required, their website was very intuitive, easy to use. The product I purchased arrived when they said it would. The transaction could not have been easier. I'll certainly would buy from them again.
I purchased a 2 x pair of sunglasses which to me we're a steal at the price. They arrive just over 24hrs after I'd paid for them which was amazing. The sunglasses were perfect, the quality was that of any main named product. I usually buy. But will look out for the makers of my new brand with very keen interest
First time shopping on internet outside my country; No problem at all. Sandals was exactly as described, payment easy, fast shipment and good communication from the seller! Perfect! Will absolutely come back if I find something more I like to buy.
I bought a pair of wetsuit socks from watersports warehouse but initially was not sure what size i would need. No worries though as a size guide table gave me all the information i needed to get the correct size. I ordered them early in the morning and they arrived the very next day which i could hardly believe, and they fitted me perfectly! It's not often that you come across service this good these days so i was very impressed.
Was delivered in great time in excellent condition (well-packaged) and competitively priced. We're going to test out in Galapagos islands for first time so hope the snorkelling equipment will prove itself there.
Very prompt, liked the emails.Item was well wrapped, and delivered very quickly. You have a new customer.
We have web shops ourselves, so it is good to be treated, as we treat our customers. Obvious, but not common!
We were looking for a buoyancy aid for our pre-teen girl granddaughter. We wanted something which she would not find embarrassing to wear while playing on the water, off our boat on in the dinghy. We judged that a collar would seem too infradig, a bright orange too obvious and the standard crewsaver type too 'un-cool' to be worn.
We also had to make allowances for it to be useful as she grows into adulthood, so it had to have some 'give' for her to expand into.
We saw the Gill buoyancy aid on this web site and it looked the part. It came within 48 hours of our ordering it which was excellent service. The company even emailed us to tell us it had been dispatched. Our Granddaughters verdict when she saw it was' It's blue, it's cool'.
The product itself has all the safety features of a buoyancy aid, including a detatchable crotch strap, and elasticated side panels, is easy to put on and take off with only a short sturdy zip to do up, but also has adjustable straps around the side to create a snug fit. Altoghether a well thought out piece of kit.
Service was fine - goods arrived quickly and were as billed
I was looking for 3 particular items for may sailing inventory. Nothing major, but found exactly what I wanted and at a very fair price. Shipped to me FOC and arrived in one day of dispatching...... Now that's good customer service, and starts the pathway to strong customer loyalty.
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