Comfy underwear, but sent in the wrong size and communication was poor.
I found the Waxx underwear to be super comfortable but unfortunately I received underwear in the wrong size and I found it difficult to get hold of customer services. Eventually I was told that I would have to return the item, but as they do not supply a returns label I had to go out of my way to a post office to re-package and return the item and I am still waiting for a refund on the postage. I e-mailed the company to confirm that I have sent the item back and two days later I have still not heard from them. I found that the original item took 8 days to be delivered, despite receiving an e-mail that it had been dispatched on a Tuesday. So all in all comfy underwear, but poor communication and very slow delivery.
To reply as a company, please log in to your business account.