WD Bathrooms reviewed by

London, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Poor delivery and customer service.

My comments in part echo the last reviewer.
I ordered my products back on the 27th of October, I am writing this review whilst still waiting in for these products, the delivery company were meant to be ringing me to let me know when they would be delivering. They have not contacted me yet. I have called wd bathrooms a couple of times to find out what is going on , in one instance I was quite rudely told the quicker I got off the phone to them the quicker they could find out. I have since been told by wd bathrooms that my delivery is coming today, but I have still not heard from the delivery company.
This is a really poor delivery service especially as most companies offer free delivery for spending a large amount.
I doubt I would use wd bathrooms again due to there poor delivery, and shall be warning all my friends whom a lot of as we'll so myself are in the building trade.

I have now recieved my bathroom and I have a broken shower tray. Called to let them know and was told I needed to email and wait for a response, so far it has taken me a week and three days to get a broken shower tray. Please avoid these people if you can.

Thanks for the reply I am still waiting for someone to contact me though surely whoever replied to my review could have called.
    WD Bathrooms
    TrustScore 8.7 / 10
    463 Reviews

    Reply from WD Bathrooms

    Thank you for your review which helps us to improve our service. We apologise for any poor service that you may of had from WD Bathrooms. If you would like to further comment on your experience then please contact me directly via service@wdbathrooms.co.uk.

    Regards

    Customer Service Manager
    Comment (?)