5 STAR +++ RATING. SUPERB is the only word to describe this company and their service. Having been unable to obtain the large shower screen first chosen, we looked on line. WD Bathrooms had a good comprehensive web site. On telephoning we were very impressed by the young lady who anwered the phone. She was very polite, helpful and very knowledgeable about the company's products. We ordered the shower screen, which we actually preferred to our original choice, and it was delivered 3/4 days later. The company kept us informed by telephone and email as to the delivery date, etc, and the transport rang an hour before delivery to say it was on its way. I have nothing but the highest praise for WD Bathrooms and their staff. They provide outstanding equipment and service. We have told the world and his wife about WD Bathrooms. We were so very impressed. .
Everything about this transaction was smooth. Excellent telephone manner, and they kept me up to date all the way through the manufacture of my bath, to ringing me to book the delivery.
The delivery guys were very polite, put the bath where I wanted it, and checked everything was ok before leaving.
Would most definitely deal with WD Bathrooms again, and I would recommend them to everybody. Why settle for second best...when the best is only a phone call away.
Twyford shower enclosure, really helpfull on the phone in ensuring my item was the correct one as ordered, clarified with their suppliers and checked part numbers before delivery. No problems what ever with the whole sales and delivery process. Pleasure to deal with and keenly priced
Nothing wrong with the products, in fact they look super and the fitting was very easy. Only problem was with the delivery which took quite a while. Even though the products were 'in stock' when ordered online, it took 9 working days to arrive with me.
But all in all I am very happy.
A very good company to deal with I was kept up to date with my purchase every step of the way and it turned up on time and was exactly what I ordered, would defenetily be placing anouther order soon.
having dealt with wdbathrooms on 2 occasions, I am very pleased with the friendly, fast and efficient service provided to me and I would recommend to all that they check them out when deciding to buy bathrooms.
I had to return a shower cubical as I ordered incorrectly - this was exchanged with a phone call , but I was told that a complete charge for new items and a refund would be made when the returned items were received back at Sheffield Depo , 3 weeks later and phone calls later I am still waiting confirmation of a refund
Not very happy with service so far as I have ordered bathroom suits for my Mom & Sister from here and no problems before
I was looking for a small shower enclosure and tray for a small 1st floor shower room in a chalet bugalow and WD bathrooms had a number of suitable options. I was very pleased with every apect of the purchase and customer service and also the price. I would use them again and recommend them to others.
It was just so easy (and a great relief) when all went as it should - from placing the order to delivery. All items arrived together, when stated, with nothing missing......unlike a recent purchase from one of the 'Big 3' diy stores.
Would recomend without hesitation.
I have bought from WD before so I knew what to expect. The minimalist shower I bought is good quality and really easy to clean. There are no horrible dirt collecting door channels. I would definitely buy from WD again. I couldn't see exactly the size I wanted on the Internet so I rang them. The phone was answered almost immediately by a human being not a machine and my query was dealt with most efficiently and quickly and I could pay over the phone with my credit card. The order was then delivered in a matter of days. Well done WD.
WD BATHROOMS provide an excellent service, not only are their products priced extremely competitive, the staff are very helpfull and the delivery time is superb. Ordered my new bi-fold shower door at around midday and by 8 o'clock the next morning I had my shower door, which was really easy to install and looks fabulous. I have already recommended WD BATHROOMS to a work colleague, and addvice anybody do check these out before buying from anywhere else.
Reasonable quality shower enclosure for the money but hopeless instructions when combined with a side panel. Would have struggled if I wasn't an experienced fitter. Company service good.
Bought a 800mm x 800mm x40mm Stone resin shower tray from WD Bathrooms product was of very good quality at very competitive price the staff where very polite and very helpful I would have no hesitation in using them in the future
Regards Mr J Naylor
I made my order to WD Bathrooms on Friday the 17/5/2013 and received a telephone call on the Tuesday at 1.00pm from the delivery driver, stating that he would be delivering within the hour.
Couldn't fault the delivery men who were very helpful and polite.
I ordered a Blanco High Gloss White 350 x 300mm Tallboy for my bathroom, and it didn't disappoint when it arrived, it was perfect!
Ample of room inside for all your toiletries and towels and it looks great.
A great service from start to finish, Thank you!
The shower tray and glazed screen that I ordered from you are excellent, but the instructions that come with the shower screen were unreadable photo copies.For a quality product I expect better.
Keith Benyon- Tinker
The bathroom items are of excellent quality and look great now they are installed. We had a problem with the toilet as it was found to have a hairline crack in the pan, thus we had a leaky toilet. We contacted WD bathrooms and after they had spoken with manufacturer a new toilet was sent within 3 days. We are impressed with the service WD bathrooms gave. Delivery of the items arrived 5 days after ordering exactly as they said. A very good company
You will not do better than going to WD Bathrooms for price, service, and delivery. I rang the company with a few questions prior to ordering and they were so helpful and reassuring I had no doubts about the product I ordered.
We needed to order a shower tray and take prompt delivery following extremely poor service with damaged goods by another company. WD bathrooms gave excellent service and next day delivery. We would recommend them.
I was very pleased with the excellent service and would strongly recommend this service.
My Aqualux showerblade arrived the next day after ordering so I am pleased with the efficient service. It works so well keeping my shower screen clean and totally smear free. I love the flexibility of the blade as I use it on the bath tiles and around the actual bath as well to help keep the bath clean. A wonderful invention!
We fitted our new bathroom with products from WD Bathrooms in autumn 2012 and were so pleased with the quality, value for money and service that we've just bought our guest room ensuite from them too.
To reply as a company, please log in to your business account.