Buying was easy and getting the shipping split was very simple. Michael who i delt with was always very quick to get back to me and was very helpfull. It also helps that my little boy loves his new bed. Would have no problem recommending this company to family and friends.
Do not use this company. After 4 days of waiting I am now cancelling my order.
Lovely bed, good quality, delivered quickly, no damage. An unusual bed that looks and feels much more epensive than it was!!
I tried with two other companies to get the bed I got from wearebeds.com. Both the previous companies had inaccurate delivery times and I ended having to cancel and get a refund from both of them because I would have had to wait weeks for delivery (even though I said next day delivery online).
When I saw wearebeds.com were selling it for £25 less and stating it was next day delivery I thought it must be too good to be true, but it wasn't and I ordered the bed, it was delivered next day and was exactly what we ordered. They use a good courier service that are easily traceable and we didn't have any issues.
Very impressed with our first transaction with wearebeds.com.
And the call centre guy was very polite, friendly and efficient too.....
I bought a bed frame ,I am happy with the product and arrived early 1 day,the only problem looked to be with the delivery man,as he didn't delivered the 2-nd part of the package ,but the office keep me update ! I would defenetly recommend to a friend !
I am very glad i have choosen wearebeds.com to buy my little princess first mid sleeper.... it is exactly same as described and is very easy assembled
I ordered a bed and matress from wearebeds and was given a delivery date of three weeks after four weeks I hadnt heard from wearebeds so I sent an email I got a reply saying that there had been a mix up and the order had only been processed after four weeks I was then given the option of delivery in another three weeks or a full refund.I As I was sleeping on the floor I took the full refund.I cant understand how a company can be so lapse about an order .Iwill never shop with wearebeds again and will never recomend them.
Bought a Steens bed frame for a student let as I needed something robust to replace a metal one that had broken! WeAreBeds price was better than anywhere else, with free next-day delivery. I phoned to confirm they would be able to deliver next day to an address other than my own, and the chap I spoke to was polite and helpful. Bed arrived as promised the next day, and the tenant seems very happy with it. Nice easy solution.
I can't express enough how wonderful this company has treated me with a problem that I thought could not be resolved. I feel that in the future I will definitely shop with them over and above any other company. Many thanks for all you have done. Best regards.
I am really pleased with my new bed its lovely but two of the wooden slats were broken so I just put them at the bottom of the bed plus there two of the plastic fitting missing so could you send them out to me as I really love the bed thank you very much Martin peacock
Was looking for a mid-sleeper for our grandson, its his first big bed and this was just perfect for him especially with the tent that goes round the bottom it can also hide all of his toys. Would highly recommend. Very quick delivery too
Ordered double bed. Came very quick and was in very small packaging which was great for transporting however, the instruction manual was not included. I therefore thought it was a very simple design and was not necessary but it was a VERY complicated design with no parts numbered etc. Called up explaining and the team were very helpful and VERY PATIENT and was on the phone explaining how to put together for almost an hour. Very helpful... but it took an expert on the phone, and 4 other people to work out and put the bed together! The bed looks great once up however it took 3 hours and a lot of help as very complicated design.
Instructions were simple, bed was put together in minutes and seems very sturdy. Wood is of good quality and there were even some screw covers to hide the exposed screws on the sides (which is more than I might have expected from a budget bed).
The bed was lovely and as described. Very good price. Delivery being free was a bonus too. Also, they said next day delivery and it was. My son loves his new bed. Would recommend to others.
The bed arrived on time. Luckily I had workmen fitting some wardrobe at the time and they assembled it for me. It seemed easy to put together and looks lovely
The quality of the wood is very good and is attractive design. My only gripe with this product is that the fixings were poor quality. The heads broke off four of the screws whilst trying to attach and also one of the bolts did not align properly.
I needed spare put me up bed /searched on internet found . we are beds .com they had the bed I needed.contacted them by phone asked some questions gave my order ensured it would be deliverd next day,it was also delivery man ,helped by taking up to the room, being a pensioner it was much pleasing for the service. thank you.
first come into contact with such incompetent company, I lost three days of work because I've been waiting for a courier from you, but He did not get. I wrote and I called to you and nothing promised by courier to come and take damage frame of beds, which is a week packed and waiting to receive. I'm sick of waiting and much regret the purchased product in your store.
Ordered Milano Day Bed and it arrived a day later! Super quick service. Delighted with the quality. The frame takes 2 single matresses and so provides two proper beds. Received emails informing me of every stage - excellent service - would definitely recommend and use this company again.
I ordered a pine flat pack bed and I would use wearebeds again and would recommend them to others.. The quality was excellent for the price, the delivery was on time and the bed was quite easy to put together except for a detail that was incorrect on the picture instruction. This wouldn't have been a problem if I had had a quick answer from the service team but that was not forthcoming. However with a little bit of manipulation of one of the dowell holes that should have been a screw hole (or vise versa) the problem was fixed quite easily. They lost a star because of the slow response, not because of the diagram.
Ordering was easy enough online, delivery was supposed to be between 12.30 and 3.30 turned up at 7.45 in the evening althou the delivery company were helpful and said they were running late but then when we went to assemble it, each piece was either labeled 7 1 or 3! And as there wasn't supposed to b any labeled 1 this didn't bode well! We had to work out where each piece went which meant a lot of putting it together then realising things were wrong and taking it apart again, the instructions didn't show each piece in enough detail to see how many holes in which place etc, this was a mid sleeper so it was just all wooden pieces to be put together. Now its up its fine and pretty sturdy more then it looks online so happy there but that's about it.
The bed arrived the next day as promised, with all its parts. We discovered when we started to construct it that the instructions were missing but managed to work it out anyway as the pieces were labelled A,B,C etc. Looks very good and my daughter is very pleased with it.
Bed arrived flatpacked within estimated delivery period of three weeks from order date. Very prompt efficient delivery service.
My one complaint would be the poor instruction sheet although the pictures are reasonably clear there are no written instructions to support the pictures. Bed took nearly 4 hours to construct with two people involved think the average construction time should be on construction instructions.
I am very pleased with bed now its up and in use, although the first bi of the rising ottoman base is difficult for me as a single female to get moving until the gas lift
Ordered my bed 10 days in advance,. Excellent customer service on the telephone. Delivered in four boxes, easily assembled. For good bargain beds, I will be using them again, highly recommended.
We were looking forward to our new bed. When it arrived some boxes were damaged and one box was open at one end. The delivery came when we were out so a neighbour took the delivery. We took the boxes to our bedroom and opened them up and took out all of the contents in preparation to build the bed. It was at that time we noticed that there were no fixings so we had no means of putting the bed together. Having talked to the sales staff they were quick to help resolve the issue and the bed is up and fine.
Really great product, a dream of a bed, item was delivered next day. Courier was lovely and very helpful. Web site was easy to use and no problem.Would certainly trust and buy from this company again and recommend it to anyone.
Internet experience was fine but it went south from there ! The delivery company attempted to deliver a day late when no-one was home and we then had to wait a week for delivery after that. Having now received the product I have been very impressed by the after sales service from WeAreBeds.com, the product is excellent and well priced and I can say that this is a genuine internet service that I will use again. Let's hope XDP Delivery can match the internet service for quality next time around.
The ordering process was very easy and delivery was very quick. We did ask for a note to be put on the delivery docket for after 2pm as no one at home 'till then. They arrived at just after 8am but luckly my daughter was at home. Bed good value and easy to put together overall very pleased.
Delivery date booked when bed ordered, for about 20 days time, then bed found to not be in stock the day before delivery, after i had booked day off work to be there to sign for it, another date booked, the date before we were moving house, another day booked off work, rang the day before to check was definity being delivered, only to find that it was coming the following week and we had be told the wrong date, have since moved and waiting for bed to be delivered on friday, fingers crossed !!!!
Really pleased with my new white leather bed, was delivered the very next day and built within 20 minutes, and very reasonable price for a stunning bed, i love it! thanks a lot.
a very happy customer :)
My only complaint is I was told when I ordered that it would be delivered between 10 and 2, and so waited in all day, and having heard nothing, had to leave to pick up children at 3. The driver called at half past 3 when I was on my way to a doctor's appointment, so had to rush home to meet the driver to take delivery of the item. This was all a bit convenient, and really it's just luck that I was able to get home at all. I am aware the delivery service is a separate agent, so greater communication would hopefully ensure these kinds of mistakes don't happen in the future.
Exactly as predicted cheapest bed and I throughly investigated on line options, smooth easy order and good quality bed with great service, infact I ordered at work so I was on the payment page for a while as I got distracted and the chat advisor popped up to check I was ok, which I thought was lovely. The delivery should have been with us Monday however the delivery people had only been given my landline number despite giving my mobile number aswell on the order so I didn't recieve a call and had to reschedule delivery or the next day. This said the delivery company were fantastic and the driver called me a couple of times once to ok delivery between 4 and 5 and again ten mins before he got there to give me time to nip home. Would definately recommend and have told friends and family to check them out.
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