Really can't fault the service at all, ordered some leather care products and they were with me the next day with their standard delivery. Well packaged and best price to boot, have shopped with them on numerous occasions and am never disappointed.
Item arrived the day after I ordered it. Unfortunately, found that I had ordered the wrong colour. Phoned to Customer Services who couldn't have been more helpful. Returned item and replacement dispatched the same day as return. Received the next day. Also excellent communication via email. highly recommend
Initial delivery lost by Royal Mail, lady i spoke to on the helpline v helpful and had replacements in post immediately, received next day. Cannot fault.
Would def use again.
I bought north face fleeces, very good prices too.
Ordered a pair of walking boots online. They arrived on a Tuesday, and I was hoping to wear them for a planned walk on Thursday. When they arrived, I realised that I needed a size larger than I had ordered. I made a phone call to Webtogs approx midday on Tuesday asking if they could get a pair of the next size up in these boots to me a.s.a.p. They arrived midday Wednesday. Brilliant!
The service from this company was great. They Answered my questions and gave me information about what i was buying.
However, i did notice that the webiste itself was not ready for customers who are not in the EU, making the form fillin part a bit hard
efficient, goods arrived quiclky and exact;y as described. I have been after a new sleeping bag of this quality for a while - but could not justify the price, so getting the item at a much reduced price was very pleasing.
Everything was good with my transaction - staff were friendly and helpful, and the postage was very fast (and free). Prices are very reasonable as well. I guess my only reservation is the limited stock in climbing gear and more technical bits of clothing (four-season boots, crampons etc...). In terms of basic clothing and accessories, it's great though.
Bought walking shoes from Webtogs. They were delivered extremely quickly. Unfortunately I had to return them because they didn't fit. Got an immediate no hassle refund. I would recommend this company unreservedly.
The rab down jacket had approximately 50 % off. This was a genuine reduction as most other web sites were offering just a 10 % discount.
I opted for the express delivery (as this was just a couple of pounds extra) and the jacket was delivered the next day at noon.
Excellent value for money and first rate customer service: highly recommended.
this is the best place for outdoor clothes. makes it easy to decide on the item you are looking for. the TNF nuptse 2 jacket is perfect for this weather! the size L is a very good fit for my size 14, 5'7" frame
I bought a north face body warmer for a gift . It was a very good purchase as the body warmer was a lot cheaper at webtogs . It was a very quick delivery and I had excellent communication too .I will defiantly buy from webtogs again .
Super price on a brand new Rab ladies down jacket
I ask Webtogs to hold onto it for a couple of days as I was away and they did, not sending it until requested
Superb service and a superb price
Very highly recommended
I placed my order late Saturday afternoon and despite being in the very north of Scotland, received my goods mid-day Tuesday. Unbelievable service from Webtogs and Royal Mail. Really pleased with my purchase which was £40 cheaper than the RRP, delighted.
I must admit to being a bit of a keen addict so am a bit biased ! I finally wore out my keen targhee II walking shoes after 7 years hard use and needed to replace them. I am more than happy with my new Keens and would definitely recommend them. Ordering was simple and delivery quick and efficient ! Thanks
Ive used webtogs for several purchases,service is always excellent . Returns,when required, could not be easier with pre paid label prvided.
Ive also contacted webtogs by phone when Ive not trusted my internet skills,and the service has been prompt,polite and friendly.
Basically it was very simple indeed. I spotted the item on the website and then made a quick call to place the order. All very straight forward, the product purchased was a survival bothy shelter which I am very happy with. I have not had to try it out in the field yet but it certainly appears to tick all the boxes!
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We offer a further guarantee in conjunction the manufacturers guarantee. If you find a fault with anything that you buy from us within one year of purchase due to defective workmanship or materials, we will either replace, repair or refund you