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WeLoveLenses reviews

Excellent
9.5 out of 10

271 Trustpilot review(s)
Most recent review
Review company
  • Reviews (271)
WeLoveLenses

Review by confirmed purchaser

Good prices!

I have been shopping for contact lenses online for years and find your prices very good. I also received a gift in my package which was a nice surprise!
The only problem that got my attention was the delivery time which I found longer than normal.

Thanks

WeLoveLenses

Review by confirmed purchaser

Fast. Efficient and just what I ordered.

I was looking for a cheaper alternative to the monthly contact lense scheme I use with my opticians. I found out I could save £30 a month with We love lenses and still buy the same premium contact lenses that I know my dry eyes can't live without.

WeLoveLenses

Review by confirmed purchaser

Absolutely great!

My top rated company for buying contact lenses from now on - this is my second order with welovelenses and again the service, ease of navigating the website, ordering & free fast delivery to Poland, has all been perfect!

Thankyou!!

WeLoveLenses

Review by confirmed purchaser

excellent service

Wide range of lens, good quality and fast delivery

WeLoveLenses

Review by confirmed purchaser

I love we love lenses!

Great prices, fast and reliable delivery and they sometimes give you a few contact lense pairs for free! Great company

WeLoveLenses

Review by confirmed purchaser

Fast shipping, very good service and cheap lenses!

Everyone should choose this site because of the service, cheap lenses and fast shipping.

WeLoveLenses

Review by confirmed purchaser

Quick, efficient and easy

I'm currently living in France and as my current optician does not offer postage from the UK, this makes logistics to get my contact lenses difficult. However WeLoveLenses.com ensured the whole process was easy and quick, at a great price. I've cancelled my prescription in the UK and will now be ordering all future requirements from WeLoveLenses.com for my lenses.

WeLoveLenses

Review by confirmed purchaser

EXCELLENT QUALITY AND COLOUR

I have been using this Freshlook colour blend green from past 1 month. It gives you natural and beautiful look.

WeLoveLenses

Review by confirmed purchaser

what a service

excellent service quick delivery would highly recommend using this company

WeLoveLenses

Review by confirmed purchaser

Great service, quality and value!

I have ordered contact lenses from WeLoveLenses twice now, and on both occasions my contact lenses have arrived swiftly in the mail with no hassle. The are the correct brand and strength, and also have atleast a couple of years before expiry.

The one thing I would mention is that my first order of two boxes came stacked on top of each other - they were delivered to a work address so didn't inconvenience me, however if they were delivered to your home they would not fit through the mail slot. On the second occasion that came packaged side by side and would easily fit through.

WeLoveLenses

Review by confirmed purchaser

Easy service with no delivery problems at all

I ordered lenses with WeLoveLenses after finding out how cheap they were compared to the Optician equivalent I was buying. Despite the price difference the service was fantastic and extremely easy to use.

WeLoveLenses

Review by confirmed purchaser

recomended

Great value product and serius company

WeLoveLenses

Review by confirmed purchaser

very quick indeed!

lenses were delivered very fast. will definitely return for when I need more!

WeLoveLenses

Review by confirmed purchaser

Trouble with order

I ordered my lenses in april and they didnt arrive yet, since this was the first purchase on this site I`m really dissapointed. I wrote a few e-mails and asked them if they could write my tel.nr. on the package but apparently they didnt. After 3 weeks of waiting they claim that the lenses were resent but more than a week later I still dont have them.
I`ll wait a few more days than I will ask them to just refund my money back...
Well I shouldnt write this report from work, because as soon as I got home I found that the lenses have just arrived. I also got an appologise from the welovelenses so
everything is OK now and I can raise the rating...

Reply from WeLoveLenses

Dear Silvio we are sorry about this, as noted in our correspondence. Upon being informed of the delay we sent another package, but since the delivery is to Slovenia timings do take longer than usual and we have no control over the postal system. Regarding the tel no. the package had already been dispatched once informed and thus this was impossible to include. As explained in our e-mails, if the lenses are not at you within a few more days we will issue a refund, or immediately if you request this. Apologies for this inconvenience and do contact us at any time for further assistance.
WeLoveLenses

Review by confirmed purchaser

aucun reproche

aucun problème dans le traitement et la livraison
un choix plus grand serait le bienvenu

WeLoveLenses

Review by confirmed purchaser

Very Fast, Efficient Service

I found the whole process very easy plus with the free delivery,great prices and free lens it's the best deal that I have found.

WeLoveLenses

Review by confirmed purchaser

Very good service indeed.

Welove lenses is a honest company which I would use again, I receieved the coloured contacts which really look nice and I feel like I am not wearing any. I will order again soon,

WeLoveLenses

Review by confirmed purchaser

Quick and cheap

WeLoveLenses delivered quick and offers really good prices.

WeLoveLenses

Review by confirmed purchaser

awesome

It is very fast and efficient

WeLoveLenses

Review by confirmed purchaser

Excellent services and good customer service experience

I have been ordering contact lenses from welovelenses because I was sure that the item would get to me without delay and in good condition.

WeLoveLenses

Review by confirmed purchaser

great service

contact lenses arrived fast, I received 1 lens free of charge, great seller, I will definitely use again

WeLoveLenses

Review by confirmed purchaser

Well satisfied!

Excellent service - customer oriented.
Free delivery offered very important when choosing where to buy from.
Love the free lenses you offer with every purchase!
The only "negative" comment i'd make is that in you have to order quite a big quantity of the same product in order to benefit from a discounted price. Given the current financial conditions (crisis) many customers may find it difficult these days to stock up for such long periods.
Excellent overall though.
Keep it up!

WeLoveLenses

Review by confirmed purchaser

A very helpful company

I recently purchased a pair of readers but discovered a fault. After an email explaining what it was I was promptly sent a replacement. This is good customer service. Thank you.
I would recommend using this company.

WeLoveLenses

Review by confirmed purchaser

good prices and prompt delivery once in stock

the lenses I wanted were not in stock but even then delivery was prompt and efficient

WeLoveLenses

Review by confirmed purchaser

Excellent service!

This is the first time I have bought my contact lenses from we love lenses and I have not been disappointed at all. The service was excellent. Great prices and fast delivery.

WeLoveLenses

Review by confirmed purchaser

Exellent service

Very good.
Quick

WeLoveLenses

Review by confirmed purchaser

Brillian, fast efficient service

First time using this company as I couldn't find 3-lens packs anywhere else. It was really easy to order, user friendly website, and really quick service. Lenses arrived two days later. Brilliant.

WeLoveLenses

Review by confirmed purchaser

Easy to use website, keen prices and quick delivery.

After a search of various websites I found my lenses at a competitive price with "WeLoveLenses" and placed my order. I received prompt confirmation of the order, followed a couple of days later with notification of dispatch and then after a couple more days an early morning knock on the door from the Royal Mail to deliver my lenses. All in all a slick and efficient service.

WeLoveLenses

Review by confirmed purchaser

I'm deeply satisfied

Shipping was very fast and the lenses were great, exactly as described

WeLoveLenses

Review by confirmed purchaser

Perfect service

I am impressed with the speed of delivery and the quality of the products.

WeLoveLenses

Review by confirmed purchaser

Excellent prix, livraison en 1 semaine

Imbattables en Europe en termes de prix pour des lentilles.
Concernant la livraison, quelques soucis (rupture de stock des boîtes de 30) ayant porté la durée de livraison totale à 1 semaine, en revanche 10 lentilles en cadeau pour 60 achetées, donc merci !

WeLoveLenses

Review by confirmed purchaser

Prix trés competitif et livraison rapide

Attention pas de remboursement mutuelle pour les francais

WeLoveLenses

Review by confirmed purchaser

Very good service

Prompt and efficient service

WeLoveLenses

Review by confirmed purchaser

the website is good, shiping took a long time.

you have good prices, the website is good and easy to use. but the shiping took 3-4 week.

WeLoveLenses

Review by confirmed purchaser

Excellent service

Have tired to get these glasses for a long time and are very pleased with them.

WeLoveLenses

Review by confirmed purchaser

Excellent choice and service

Lenses arrived as promised and on time

WeLoveLenses

Review by confirmed purchaser

Speedy delivery, cheap price!

Very happy with my lenses. The price was reasonable and they arrived within a couple of days after ordering. Very happy and definitely will order again from welovelenses :)

WeLoveLenses

Review by confirmed purchaser

Excellent service!!

I was amazed at how fast my delivery arrived because I live overseas. Communication was very good and product was exactly what I ordered. I will definitely use this site again

WeLoveLenses

Review by confirmed purchaser

Fantastic customer service and prices

Please use this company the service is first class and customer services are fantastic