Mark Howard greeted us as soon as we got down from our car. I had already been at the kia dealership so I was ready to rumble. But it was not like that at all. Mark approached us in such a nice and mellow way that I didn't feel overwhelmed. We told him a little bit about our lifestyle and the size of our family and he lead the way into showing us what they had to offer. He helped us pick out the perfect car for our family. I would definitely recommend Mark to the next person that tells me they are looking for a car.
on the 10th of February I bought my very first new car from Joseph Cirillo at Wesley Chapel Toyota. My father has bought 5 cars from them in the past and couldn't recommend them enough, so I chose I chose to go with them as well. Not long after I arrived an salesman strolled out toward me, my thought "here we go it's on". as it happened I got the best employee on the lot Joseph Cirillo. He was respectful of what I wanted and didn't try and push too much car on me. He was patient with my questions and answered each one as I presented them, he also walked out to the far lot several times to find the car I wanted. Inside during negotiations I had a trick up my sleeve, a price guarantee from truecar.com. As it turns out I didn't need it Joe priced the car with the online price out of the gate. I didn't need to negotiate a price. I got the one I wanted. he also worked with me to get a descent payment as well. I will be back to Wesley Chapel because of Joseph Cirillo.
I don't often write reviews, but when I do, it is because of exemplary service.
I could not be more pleased with the entire experience that I had in purchasing two new cars from Wesley Chapel Toyota. We went originally on a Friday evening to trade my husband's Tacoma for a Prius, and toyed with the idea of trading in my Venza for something newer. Jeff Loper and John Weicherding were so incredibly helpful and kind to me, my husband, and our 2 young children that we came back the next day and bought a new Sienna minivan!
The culture of being friendly, helpful, and accommodating is evident in each interaction with the sales staff. I had the good fortune of having Frank be my finance contact, and he was also a joy with whom to conduct business.
I will undoubtedly recommend Wesley Chapel Toyota, and Jeff Loper, to my family and friends. In fact, when the neighbors have come by to 'ooh' and 'ahh' over the new vehicles, I've made sure to give them Jeff's number!
Thank you, Jeff, John, Frank, Kathie, and all of the other sales and support staff who made a great experience out of our two-vehicle purchase.
I found Eric Riley to be knowledgeable,informative,communicative and caring. The vehicle I wanted was not in stock and had to be ordered, Eric Riley kept me up to date on a regular basis as to the progress of my order. The money given on my trade in was fair and the dealership went out of their way to be competive with the price of the Tundra I ordered. Members from all depts met with me during the delivery process to answer questions and provide customer support. All in all a very positive expereince.
Mark Howard made our buying experience pleasant. He was very patient, kind, personable and helpful. Mark understood our situation and found the car that met our expectation and need. I would recommend Mark and this dealer to anyone.
I would definitely recommend this dealership to others! For starters, Frank Millan did an excellent job at helping me find a car that absolutely fit my style (It was the first car he showed me, no less!), and even helped to make it affordable, which was an absolute blessing. And all of this was done with a big smile and genuine caring attitude. Even now, months after my car purchase, he does all that he can to help answer any questions that might arise and also makes a point to check in on my visits to make sure everything is running smoothly with the car.
Everyone at this dealership is centered around being as helpful as possible and providing the best service that they can, and in my opinion, they pass with flying colors!
my entire experience at Wesley chapel Toyota was amazing. I received great assistance not only from Mark Howard (salesman) but the entire staff. they have a great selection of vehicles to choose from. friendly service and work to the best of their abilities to not only get me a car in my price range but a car that suits me in every way. I would recommend this experience to anyone.
I was very pleased with the customer service from Wesley Chapel Toyota. When working with Michael Haake, to find the right car for me he was very considerate and I can tell he understood what I was looking for in a new vehicle. I will be recommending friends and family to work with Michael
I have given this rating because they made it so comfortable for me and my family to come in Michael Haake and his associates were so welcoming to us while we were in there. I would recommend them to anyone and everyone I know.
Best experience I ever had buying a car,no hassle ,no surprises,just a fine car.THANK YOU ps will go back and will tell my friends and family members.
Michael was extremely helpful and his communication with us as he searched for the specific model of Prius C 3 in Habenero was top notch. We had a couple of bumps along the way to completing the deal, nothing unusual, and Michael was on top of the situation which led to quick resolution of the few issues we encountered.
Eric Riley has been excellent in regards to customer service. I purchased my vehicle through Eric and the customer service has been exceptional. He makes sure that all your needs are met during the time of purchase as well as after you drive car home. I truly appreciate you Eric and look forward to doing more business with you.
My husband and I were very happy with the sales, service and general friendliness we recieved at Wesley Chapel Toyota. We purchased A 2013 RAV 4 and LOVE IT. Eric is a very knowledgable and friendly salesperson and is a great asset to your company and Toyota.
The service here at Wesley Chapel Toyota is outstanding. Being a first time buyer and new college grad, I was not very knowledgeable in financing, insurance, etc. Eric Riley and Matt Schemkes were very friendly, and provided exceptional service by giving me information that will help me to be a responsible car owner. Eric was very patient and understanding with my need for time on my decision, and in no way did I feel pressure to make a decision right away. He was so kind and personally showed me all of the features of my vehicle. I am so glad I went here to purchase a car, and this has changed my whole perception of Wesley Chapel Toyota. I live closer to Toyota of Tampa Bay but having received such great service, I will choose to make the extra drive to have my service done at Wesley Chapel Toyota.
I had the best car buying experience!! Eric Riley and Steve Connetti provided excellent guidance, hassle free environment and professionalism. Not only did they took the time to listen to what I was looking for, but ensure that I stayed within budget and got exactly what I needed without any compromise. I ended with a better deal and a better car than what I was looking for. They truly treated me like one of their own!! I would definitely recommend them to my friends and family.
Eric Riley was an incredible assistance in showing us a vehicle that fit our needs and price range. He was exteremely efficient in locating and processing our purchase. From start to finish to took 3 hours and gave me more time to enjoy our new purchase. I would highly recommended Eric Riley for your future purchase.
Having done my research before going to the dealership, I was already aware of the great selection and competitive prices offered by Wesley Chapel Toyota. Working with Eric Riley and John DeLoach was a pleasure, in fact, my husband and I actually enjoyed our car buying experience! We were impressed by Wesley Chapel Toyota's facility, services, and car offerrings, but even more so by the knowledgeable and friendly folks on staff. Kelly handled our financial transactions with ease, helping us fly through our paperwork while making sure we understood everything clearly.
I would eagerly recommend Wesley Chapel Toyota to anyone in the market for a new or used car. They will make you a customer for life!
I bought my very first car from Patrick and he made it very easy for me. Not only did he set up all my financing but he also had my car delivered to me on the east coast. Wesley Chapel Toyota is fabulous!
We drove in and JR showed us a few trucks on the lot and then took us in the back and we found the perfect truck we were looking for. We did not feel pressured at all and our salesman and the financial manager were very helpful. When we need another vehicle, we will definitely be going back to Wesley chapel Toyota!! - Pat & Ellen Murphv
i bought my truck at this dealership and im very happy the service was great and everyone is very friendly. i was helped by Jaime and valentino they both worked really hard to get me into my new truck i am a very satisfied customer.