Westmount Music reviews

Westmount Music reviews

Excellent
9.1
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
17 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Trustworthy, reputable and a person that is recommendable to others like myself

A friend of mine recommended Paul and his guitar shop to me, for i needed my guitar to be re-stringed and polished.
Uncertainly i entrusted my guitar with him and when he had finished, my baby looked brand new.
you could see the amount of time, effort and care Paul put into making my guitar look brand new. he is a top quality guy aswell. Admirable and respectable. If anyone is uncertain about handing your instrument to someone, so that they can repair it etc. i would undoubtedly recommend Paul.
Thanks to him my guitar looks brand new and i have made a trustworthy contact.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The best guitar shop in Buckinghamshire without a doubt!!!!!!!!!

I live in Marlow and I was looking for a guitar shop in Buckinghamshire last year on google to find there was one on my door step!

I remember phoning the shop and speaking to a kind gentleman called Paul he was extremely helpful in directing me to the shop which I found out was in Marlow Bottom.

I needed my guitar re-stringing and it needed a good set up too. The shop had great atmosphere and a good feel. The shop was extremely clean and tidy and instantly I felt I was in the right place. Paul and Katy were extremely helpful that day in helping me choose which strings were right for me and we interested in the fact I was at college and were willing to help me.

Since that day I have always gone back to Westmount and have been treated in the same way I was on the day I first walked in. I have been going to this music shop for two years now. Paul and Katy will always go out of there way to make sure all of my questions and worries about my guitars are always resolved and I always left feeling I have learnt or gained great knowledge and expertise from them.

I have recently played at an event which I set up myself with a friend from college as one of our college assignments, he too has used the shop and agrees that its the best in the area.

Before the gig I discussed with Paul and Katy that i would be having the gig and would need to promote it wherever possible. They kindly offered to put a poster up in there shop share the event on there Facebook page and even leave some flyers out to help promote our gig!

And if that wasn't enough the day of my gig I needed new strings on my guitar as I felt the ones I had last had put on weren't best suited. I discussed with Paul previously and we agreed if they didn't feel right he would change them free of charge! I spent the morning with Paul and even though he was mega busy that morning he made time to Re-String and set up my guitar to the absolute best of his ability and made me feel extremely comfortable about the gig I had ahead of me.

I would recommend this music shop to any one, the shop is friendly reliable and extremely affordable. You will always leave with more than you bargained for.

I trust Westmount music FULLY with my guitar and will continue to use them for as long as I live in this area.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great local shop, and not just for the big things!

I needed a piece of Sheet Music urgently for my sons school work, and could only find it on-line, and not available for download in the UK. I phoned several music shops in the area, and Westmount Music found the piece for me the same day.

I've since been in to the shop for various accessories, and all the staff are knowledgeable, helpful and friendly. I thoroughly recommend Westmount as a first stop for all musical instrument related needs!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great company

I have known the owner and staff for a couple of years and they are an exceptional group of people, providing great service. The area has been under supported with retail music and it is great that these guys have done such a good job.

Wouldn't hesitate for a moment - the service is as anyone would hope for.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great service

I visited Westmount Music to buy a classical guitar for one of my students as well as some manuscript paper and a tuner for myself. I found them to be extremely helpful and attentive,going into depth about my students requirements.
In the end I came way with a great guitar at very good price.
Very highly recommended!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

At last......

a local music shop that "feels" right! The lack of a decent local music shop has prompted me to buy my supplies online but Westmount Music is now the place where I can pop in and get what I need. They have a good range of well-priced equipment and the staff certainly know their products!
The coffee's not bad either!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic music shop with online learning

I'm just getting back into guitar and as I'd heard of Westmount Music I though I would take the trip over to Marlow and have a browse around the shop. Wow what an experience, the staff are friendly and didn't make me feel like a complete 'newbie' (something I always dread when I go into a music shop) , the shop is jammed full of all kinds of instruments and there are some great offers on learning materials and sheet music. Just tried out their online guitar course - fantastic!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A real gem

I haven't bought any major instruments from Westmount Music as yet, but I have purchased a few music books and accessories. They have ordered items so promptly and have informed me the minute they arrive. It's quicker than me scrambling around on the internet, the prices are keen and what's more, you can enjoy a lovely bit of banter with the delightful staff! It's a real gem and wonderful to have this resource on our doorstep.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Knowledgeable staff and great service

I have bought several musical instruments from Westmount Music including a ukulele and an African Djembe drum. The staff are always friendly and helpful, happy to go the extra mile to make sure that everything is right. Prices are keen, too. My daughter is having piano lessons in the teaching room at the shop, she is really enjoying the lessons and they are very convenient and well-organised. A great shop!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Service

Westmount Music have been so helpful, friendly and efficient. The instrument hire service is very useful. My daughter wanted to try classical guitar lessons, but I was reluctant to invest in a guitar that might only be used once or twice. The hire service gave my daughter the opportunity to borrow a beautiful guitar. We hired for six months, at a very reasonable price, before we decided to buy. The staff made the process very easy.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant customer services and friendly staff!

I had an important performance approaching and desperately needed a viola mute. Westmount Music was the only local business that managed to source the type of mute I needed, and then delivered it straight to my front door themselves! I then had trouble fitting the mute, as it was a new model that I had never tried before. I took it into their shop and they (although not being a specialist strings shop) managed to fit it, while being friendly and affable for my whole encounter with them. They are a lovely, family business, who will go the extra mile to help their customers. I would recommend them to anyone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent, friendly service

I have recently bought a digital piano from Westmount, and the help and advice they gave me when deciding which one to buy was superb. Their pricing was the most competitive I could find, and they delivered and assembled the piano just a few days later. Their follow up service has also been excellent.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service, extremely helpful & very friendly

I recently bought a digital piano from Westmount Music shop. I visited the shop several times, asking lots of questions and was always given lots of time and very helpful advice. The service was brilliant. My piano was delivered and assembled and they called a few days later to check there were no prblems.
I would not hesitate to recommend them to anyone!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Suberb friendly store!

I would have no reservations at all recommending this shop. Spoke with a very helpful store assistant after viewing a classical guitar on their online site. They had the item fully set up in store which was fantastic as I only live 10 minutes away in the next town. Fabulous friendly shop with a lovely array of instruments. Thank you. I will be back without question.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

brilliant

I cant rate this highly enough, Excellent product. Westmount music are brilliant there was something I wasnt sure of and emailed them, they replied within minutes then phoned us with a more detailed explanation. They really care about their customers, very rare these days. this product and company are highly recommended by me. I cant thank them enough for what they did over and above the call of duty. I will definitiely use them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent

I stumbled across this website when looking for a lap rest for my classical guitar. I wasn't too sure about which rest to get and the information and advice I got was second to none, plus I received the Ergoplay the next day. Would highly recommend!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Friendly and efficient service!

They stock some really useful and unique accessories which are always hard to find in the UK! Their customer service was absolutely brilliant, very friendly and my goods arrived the next day. I will definitely be shopping here again!

Is Westmount Music your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Westmount Music Details

About this company

Welcome to Westmount Music. Register with us today, PLUS free UK Delivery If you have any queries about the products we sell, or you would like to enquire into ordering anything from us that isn't currently displayed, please contact us and we will do our best to source it for you. All our products come with a 14 day money back guarantee for domestic customers, in accordance with the Distance Selling Regulations Act. Please see our Delivery and Returns guide for more information.

Visit Westmount Music

Contact information

Call us on: 01628 473634
We live here: United Kingdom

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.