Wetsuit Centre reviews

Wetsuit Centre reviews

Excellent
9.4
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Review by confirmed purchaser

What a Wetsuit Wait!

I ordered a wetsuit i january. It arrived two month later. When it finally arrived, it was faulty. I sent it back and asked for a full refund. According to this companys own rules, they will pay the full refund seven days after they recieve the return parcel. It took them two weeks. They had my e-mail adress and phone nr. all the time, but didn't contact me. I asked for them to pay for the return parcel, due to the long wait. No response. I cannot recommend this company!
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Absolutely brilliant!

Easiestly the best wetsuit store online the prices are cheap and the shipping is quick what else would you want, I live in Australia and my wetty came in 3 days! i thought it would take weeks, i recommend you buy a wetsuit from wetsuit centre!
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Review by confirmed purchaser

Buying for my daughter. They were really helpful and knowledgable - a pleasure to buy from you!

I phoned to get some advice as my daughter had requested a 5:3 wetsuit and I had no idea what to get. I was given lots of information and advice and bought a wetsuit that she was very happy with - I told her it was totally down to helpful staff at the wetsuit centre. The wetsuit arrived the next day (Saturday) and I had texts from the delivery company telling me when they were arriving. They arrived two minutes into the half hour slot. I was so impressed I had to phone up the Wetsuit Centre to tell them how pleased I was with the service I had had from them and the courier company. Far far better than a purchase from Amazon!! Keep it up - we need more excellent service! Well Done!!!!!!!
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Review by confirmed purchaser

SUPER !!

_Simply The Best_
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Get the site and orders sorted !

I ordered the Rip Curl suit with the chest zip in medium, arrived the next day as expected but to my disappointment they had sent the back zip version which was cheaper. Called to find out why and they said they had no more medium in the chest zip version so they sent this instead, also explaining to me they tried calling me to let me know but made no attempt to email me ! After realizing I have to post the entire suit back to get a refund I stuck with it, then looking at my bank statement I realized they charged me the price of the higher priced suit I paid for which is extremely cheeky !! I then had to call them back to get the difference refunded I was told I have to wait another week to get it. On top of this the suit I wanted originally is still being listed as in stock on the website in medium. The only positive was the call center, I'm sorry but the bad outweighs the good here.....Not happy.
www.wetsuitcentre.co.uk

Reply from www.wetsuitcentre.co.uk

Hi Alex

Sorry to hear the problems that we have caused with your order. We certainly should not have sent anything to you without confirming it first. I can only apologies for this and ensure you we do that our customer service very seriously. I personally as the owner find your experience very annoying and upsetting. I would like to offer you a future discount and make up for the order problems you have had. Please e mail me direct sean@wetsuitcentre.co.uk.

Sean

Wetsuit Centre
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Review by confirmed purchaser

Perfectly happy with everything.

Wetsuit arrived within a week to my house in Australia. Can't fault anything. Love how cheap it was.
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Review by confirmed purchaser

A fast reliable service which exceeded my expectations.

I needed a wetsuit as my old one had come to the end of its days so I thought I'd check out the wetsuit centre as a friend had used them and told me the service was excellent.i was not disappointed.i got the brand and size I needed at a very competitive price which was delivered very quickly.i didn't miss one surf.now I'm in the line up nice and warm...:-)
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Review by confirmed purchaser

Could not be better, fast service great product

Could not be better, fast service great product
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Review by confirmed purchaser

Perfect Service.

I was worried about getting a wet suit on line, size was a concern and thickness of the suit , but no worries , the suit fitted a treat and very warm .
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Review by confirmed purchaser

Super fast delivery and size chart was spot on.

I'm a tall and slim guy so wasn't sure on the size charts but turned out to be absolutely perfect. And the 3 day delivery ended up being 24 hour delivery! :)
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Review by confirmed purchaser

Fantastic Service

Received a brilliant service and the kit arrived next day as promised. I highly recommend this company for the communication and personal interest, it felt like I had walked into a shop rather than placing an order online and it felt good!
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Review by confirmed purchaser

They know their stuff !!!

Valuable advice and excellent service - don't go anywhere else.
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Review by confirmed purchaser

Really good service.

Prompt service with no problems encountered. Would recommend this site to anyone.
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Review by confirmed purchaser

Great choice, excellent value and great customer service!

I would definatly recommend using this store, they tick all the boxes you would expect/hope for!!!
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Review by confirmed purchaser

Best service i have had in a long time

My order was send the next day and arrived within 3 days. This was amazing as international orders generally take a week or more. I am really satisfied and happy with the fast service!
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Review by confirmed purchaser

Really nice

I was purchased a wetsuit, exactly Rip Curl Flash Bomb 2014. My experience with they was perfect. Thanks for all!
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Review by confirmed purchaser

Great

Good advice and fast delivery
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Review by confirmed purchaser

AWESOME

The suit is perfect, the qualities and also the shipping was really fast!
They helped me a lot and they gave me A+ personal attention via mail and telephone.
Recommended!
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Review by confirmed purchaser

10 out of 10

Bought oneill wetsuit
Great service, accurate and fast
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Review by confirmed purchaser

Excellent service

No problems, the wetsuit was everything it should be, great service!

www.wetsuitcentre.co.uk Details

About this company

Visit Wetsuit Centre

Contact information

Call us on: 01202 301000
We live here: Unit 4 Station Approach, Boscombe
BH1 4BN Bournemouth
United Kingdom

Category

Wetsuit Centre is ranked 78 out of 259 in the category

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