I was frustrated and disappointed to receive the wrong item, despite the invoice enclosed with the packaging stating the item I had ordered was different. Then had to pay return postage to exchange the item. No telephone number on the invoice slip to talk to someone to request reimbursement of the postage cost as the mistake was no t mine. Waiting to receive the correct item.
So I'm not the most athletic of shapes! But I wanted a wetsuit for sailing and didn't want to get cold and miserable. So I rang the Wetsuit Centre late one evening and took advice on size, thickness and comfort.
The next day I placed my order (Thursdat or Friday, I can't remember) and it was delivered the next Monday.
Very good... however I did order a size 10 and a size 8 came but luckily it fitted.
Good selection of wetsuits keenly priced. A little disappointed that my choice was unavailable despite online stock control confirming it was. Despite this every thing was handled quickly and a refund made promptly. Will use them again and would recommend them.
It was great to see the youtube vids of the features of the wet suit I bought, this helped me decide which suit to go for. The price was competitive with any online outlet I have seen and I was pleased with speed of the dispatch and delivery. I will definitely look to use Wetsuit Centre again next time I need something.
Would recommend these guys definitely, I had a query with an order they sent out (to do with various sizing - us and uk - so they offered to send out a different size with a prepaid envelope to return the one I did not need - very helpful and the issue was no hassle for them whatsoever. Fast efficient service as well.
Chose website because reviews were positive. Didn't disappoint.
We rang the Wetsuit Centre first to discuss whether this dry suit was appropriate for waterskiing. She was so helpful with size/where to find on their website and what to do if it was unsuitable/didn't fit. Dry suit arrived in 2 working days and is absolutely brilliant! It doens't look bulky on at all adn is easy to slide over my head which was my big bug bear with dry suits.. I'm just so pleased with it - means I stay warm and dry when water skiing in this horrible English summer!
Would refer these guys to anyone. Very pleased with the service and the product itself.
I've bought a couple of items from wesuit centre and have nothing but good things to say about their service and prices. Great video reviews and information on the site which can answer some of the questions you might have about choosing one wetsuit over another. I've never had to return a product but I reckon this too would be hassle free.
Sometimes it can be hard to trust online buying from another country BUT this was such a pleasant experience of having a wide range of products to choose from with competitive prices and then having them arrive from half way around the world well within the advised time. Flawless experience. THANKS
What I ordered delivered when I wanted at a good price, what more can I say.
I have received my wetsuit very quickly so was really happy with speed delivery. Item purchased said its black but wetsuit that has arrived was black with blue. I did not mind but description could have been clearer. They also had pink option that was cheaper in price but as you clicked on it website redirected you to more expensive black option. Overall good experience though.
I haven't bought a surf wetsuit for 15 years having been focused on diving and various dry suits. The suit is being used while paddle boarding and its excellent. For the money it not only looks great but the material has great stretch while being super smooth. Its well put together and feels like a real quality suit.
Bought a wetsuit from this shop as it was the cheapest on the internet! Free delivery and quick postage so i could use the suit within 3 days of ordering it! smooth transaction and real cool website to use as it gives you a tutorial and info videos about the wetsuits! Wetsuit its self is in real good condition so it all is pretty sweet!!
Would recommend for sure, just cant wait for the water to warm up a little now! haha thanks guys x
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