Weybridge Audio reviews

Weybridge Audio reviews

Excellent
9.8
from 0 - 10
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Review by confirmed purchaser

Online shopping perfection

Delighted to receive an email at every stage - 'received order', 'processing', 'despatched', 'tracking details' etc. This always gives 100% assurance that all is well from start to finish.
And I received my Sunday purchase in less than 48 hours, excellent service!
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A++++

Excellent from start to finish. Recommend to anyone.
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Review by confirmed purchaser

Very happy.

Item was delivered on time and was exactly what I ordered
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Review by confirmed purchaser

Ferrari performance at soda price

Easy website to use.
Good price
Excellent service
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Review by confirmed purchaser

Excellent service, blu ray player delivered free the next day and product was well packaged.

After searching the internet for the Sony BDP S790 blu ray player, I found it at a very good price from Weybridge Audio. The price also included free next day delivery which was a bonus. I had an issue trying to place the order online but after a quick phone call to the very helpful staff member, the problem was resolved.

The item was delivered as promised and arrived well packaged. I have connected this blu ray player to my home cinema system and am very pleased with the results.

Having not used this company before, I wouldn't hesitate in doing so again and would highly recommend them.
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Review by confirmed purchaser

Brilliant service.

Great product, great service. Happy days!
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Review by confirmed purchaser

Excellent service,communication and quick delivery.

A very smooth transaction.Best price I could find. Would certainly buy from again.
They did what they said they were going to do.
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Review by confirmed purchaser

My neighbours will be pleased.

what can I say, I ordered a Bose Solo TV sound system on line one day and it was delivererd the next day as promised.
My hearing is not what it was and so I missed some of the dialogue on my normal tv speakers. The Bose speakers are not cheap but 'they do what it says on the tin'. I do not need to have the sound as loud now, so my neighbours will be pleased, and so am I.
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Review by confirmed purchaser

Great personal service, quick delivery

I needed to amend my order after ordering online and the member of staff I spoke to was very helpful, as well as being knowledgable about the products. Would recommend!
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Review by confirmed purchaser

Excellent service with quick delivery.

I ordered the Bose headphones from Weybridge audio, as they were cheaper than anywhere else with free delivery included. They arrived within 2 days and brilliant headphones.
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Review by confirmed purchaser

Wonderful service

Could not be more pleased with the rapid delivery and excellent communication
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Review by confirmed purchaser

Excellent

I recently bought a B&W A7 wireless speaker online from Weybridge Audio. I placed the order at 9.00 pm one evening and it was delivered 36 hours later. Fabulous service. I also rang them for some advice and they were really helpful and obviously very knowledgeable. I can recommend them without reservation.
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When is next day delivery not next day delivery?

After searching for a product on google I chose to make the purchase though weybridge-audio. The price was great, the product is perfect and to top it off free next day delivery. I made the purchase in the afternoon and the following day planned to work from home to get the delivery. After a quick call in the morning to see what time it would be coming I was notified of a small issue, the order had to be made before 1pm to qualify for next day delivery...nothing on the product page or during the order confirmation informed me of this.

If you need next day delivery I would recommend checking the delivery tab rather than rely on the information being presented to you during check out.

If I had known this I would have bought from superfi as their cut off is 4pm not 1.

Very disappointed customer.
Weybridge Audio

Reply from Weybridge Audio

Hi Gianfranco,

We are sorry to hear that you are disappointed with the service we have provided, we pride ourselves on the speed and efficiency of our service and this is backed up by the many positive reviews we have had previously.

We do offer free next day delivery but as with all companies there has to be a cut off time for this service. As you mentioned this is clearly stated on the delivery section of our website. Your order was placed at ten to four in the afternoon and unfortunately had missed the Parcelforce collection.

In future we would always advise checking the delivery information before placing an order if next day delivery is important, particularly when placing an order later in the afternoon as most retailers have a cut off time well before this.

If we can be of any help in the future don’t hesitate to get in touch.

Best Regards

Weybridge Audio
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Review by confirmed purchaser

BETTER THAN ANY ELECTRONICS SUPERSTORE

After a telephone conversation (that's right a real person) with Weybridge I purchased a recertified Zepplin Air. It came quickly and as I opened it I wondered how good it would be. Shouldn't have worried as it looked brand new and came with a two year warranty. Had a couple of issues with setting it up to stream music but the Weybridge Audio tech dept excelled on the phone with a lot of patience and a lot of good advice. Now up and running and sounds fantastic. Many retailers have forgotten the art of customer service feeling that once they have your money their responsibility ends - not these lads. Would I recommend them - without a doubt.
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Review by confirmed purchaser

Great Advice and Customer Service!

I recently bought a soundbar and Blu-Ray DVD player from Weybridge Audio. I was given great advice over the phone from being directed from the web-site. They also did a in-store deal for a an online purchase. I would highly recommend to anyone.

Justin
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Review by confirmed purchaser

Great service and price.

Did a lot of research online re price of the equipment I wanted and Weybridge Audio were very competitive plus there was free delivery.
Their website was easy to use and when I phoned to check on an issue the phone was answered by a human being who answered my question straight away. Finally, the equipment arrived next day and was exactly as described.
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Review by confirmed purchaser

Excellent Service

Straight forward ordering process item dispatched promptly and arrived exactly when they said it would.Lots of communication via email throughout this time and and item arrived safe and sound.Very pleased with purchase Denon DHTt100 speaker for my TV which does exactly all that it promises to.I would have no hesitation in recommending Weybridge Audio to any of my Friends and Family or purchasing from them in the future....Well done Guys and Thank you.
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Review by confirmed purchaser

Excellent price + excellent service

What an easy purchase and what a great price. Quick and easy ordering and super speedy tracked delivery. Many thanks

Janet
Harrogate
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Review by confirmed purchaser

Great service, highly recommended

I bought a pair of Bose QC15 headphones from these guys, and since they are an expensive product I naturally had some reservations of placing an order with a company I had not come across before. I emailed them to address these concerns and I received an immediate and comprehensively reassuring response.

When I went on to place my order, the 'phones arrived very quickly and were well protected in good packaging. The product themselves are wonderful, and the service was excellent. That means a lot: In my experience, high end audio dealers aren't always great at customer service...
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Review by confirmed purchaser

Good email communication regarding the order

Cheapest option I found online, and sent me emails about every stage of processing and delivering the order. Would be happy to use again.

Weybridge Audio Details

About this company

Visit Weybridge Audio

Contact information

Call us on: 01932 851121
We live here: 4-6 Waterloo Terrace
KT13 8BS Weybridge
United Kingdom

Category

Weybridge Audio is ranked 6 out of 65 in the category

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