Delighted to receive an email at every stage - 'received order', 'processing', 'despatched', 'tracking details' etc. This always gives 100% assurance that all is well from start to finish. And I received my Sunday purchase in less than 48 hours, excellent service!
After searching the internet for the Sony BDP S790 blu ray player, I found it at a very good price from Weybridge Audio. The price also included free next day delivery which was a bonus. I had an issue trying to place the order online but after a quick phone call to the very helpful staff member, the problem was resolved.
The item was delivered as promised and arrived well packaged. I have connected this blu ray player to my home cinema system and am very pleased with the results.
Having not used this company before, I wouldn't hesitate in doing so again and would highly recommend them.
what can I say, I ordered a Bose Solo TV sound system on line one day and it was delivererd the next day as promised. My hearing is not what it was and so I missed some of the dialogue on my normal tv speakers. The Bose speakers are not cheap but 'they do what it says on the tin'. I do not need to have the sound as loud now, so my neighbours will be pleased, and so am I.
I recently bought a B&W A7 wireless speaker online from Weybridge Audio. I placed the order at 9.00 pm one evening and it was delivered 36 hours later. Fabulous service. I also rang them for some advice and they were really helpful and obviously very knowledgeable. I can recommend them without reservation.
After searching for a product on google I chose to make the purchase though weybridge-audio. The price was great, the product is perfect and to top it off free next day delivery. I made the purchase in the afternoon and the following day planned to work from home to get the delivery. After a quick call in the morning to see what time it would be coming I was notified of a small issue, the order had to be made before 1pm to qualify for next day delivery...nothing on the product page or during the order confirmation informed me of this.
If you need next day delivery I would recommend checking the delivery tab rather than rely on the information being presented to you during check out.
If I had known this I would have bought from superfi as their cut off is 4pm not 1.
After a telephone conversation (that's right a real person) with Weybridge I purchased a recertified Zepplin Air. It came quickly and as I opened it I wondered how good it would be. Shouldn't have worried as it looked brand new and came with a two year warranty. Had a couple of issues with setting it up to stream music but the Weybridge Audio tech dept excelled on the phone with a lot of patience and a lot of good advice. Now up and running and sounds fantastic. Many retailers have forgotten the art of customer service feeling that once they have your money their responsibility ends - not these lads. Would I recommend them - without a doubt.
I recently bought a soundbar and Blu-Ray DVD player from Weybridge Audio. I was given great advice over the phone from being directed from the web-site. They also did a in-store deal for a an online purchase. I would highly recommend to anyone.
Did a lot of research online re price of the equipment I wanted and Weybridge Audio were very competitive plus there was free delivery. Their website was easy to use and when I phoned to check on an issue the phone was answered by a human being who answered my question straight away. Finally, the equipment arrived next day and was exactly as described.
Straight forward ordering process item dispatched promptly and arrived exactly when they said it would.Lots of communication via email throughout this time and and item arrived safe and sound.Very pleased with purchase Denon DHTt100 speaker for my TV which does exactly all that it promises to.I would have no hesitation in recommending Weybridge Audio to any of my Friends and Family or purchasing from them in the future....Well done Guys and Thank you.
I bought a pair of Bose QC15 headphones from these guys, and since they are an expensive product I naturally had some reservations of placing an order with a company I had not come across before. I emailed them to address these concerns and I received an immediate and comprehensively reassuring response.
When I went on to place my order, the 'phones arrived very quickly and were well protected in good packaging. The product themselves are wonderful, and the service was excellent. That means a lot: In my experience, high end audio dealers aren't always great at customer service...