Wheelspin Models reviews

Wheelspin Models reviews

Excellent
9.6
from 0 - 10
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Great service! Will buy again!

My Wheelspin Models package turned up today having ordered late on Friday night, was notified of it's dispatch early the day after. Great value for money and very speedy delivery, thoroughly packaged and genuine products as described on the website. Great customer experience and will be using them again.
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first class service

My order arrived on time as promised, when I phoned I all so got an answer not like other websites where there seems to be no one there, first class service, cheers!!
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excellent product first class delivery

I purchased a proboat black 29 from wheelspin models online Come perfectly packed and delivery was first class on time I was realy impressed with the tracking service which was provided as you can track your order wherever the courier was.
As for the product this was excellent 5 *****
I would recommend wheelspin to anyone well done
One happy customer.
Paulg
Bham
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Great store! great prices!

I am plesently satisfied with Wheelspin, the delivery was tremendously fast and the package arrived in perfect conditions. the store was also fast in replying to any of my questions.
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spot on

great service, kept me fully informed on where my order was and when.it was coming, even out the weekend! will definitely be using you guys again :)
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FANTASTIC!

It is such a pleasure to be able to find such a vast amount of different models and from static too radio and fairly locally to.
Postage was brilliant even with Royal mail, only took 2 days :)
The fact that they also sell spares and both single items and a pack as well is brilliant :)

I will be going back to Wheelspin to do my model shopping again. Next project will be a wooden HSM Victory.

Keep up the good work!!
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Very good and professional service

I was pleased with my order. The item arrived in good condition and on time as expected. Although was slightly more expensive than competitors but no issue with service.

Will recommend and still intend to use in future.
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Excellent friendly service

Wheelspin models is not just a huge shop full of cheap models! It's a huge shop full of every kind of radio control vehicle you can think off! Whether it be a plane, boat, car, helicopter they sell it, along with all the spares and accessories you'll every likely to need from all the top manufactures. And to top it all off they have very friendly staff who know there stuff.
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Blooming fantastic

well, ordered items at 4.0PM, arrived next day at 8.0am!!! very, very good service eh will certainly use this supplier again.
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Speedy delivery of great parts

Delivered quickly and the parts were good quality
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Fantastic service, product and price.

I just can't express how good the wheelspin service has been. I ordered the plane on Friday morning and recirved it at home the follow Friday at mid-day.

As for price. I'm one of those shop around types. 4 hours later after searching the net I can safely say that wheelspin are the best value by far.

Communication. Spot on! From order conformation to receiving a text from the delivery service with the time of delivery that day. And yes the delivery came bang on time.

Will not only use this company again but will highly recommend to other.
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Ideal for R/ c model racing.

Everything you need at a great price and very fast delivery. Check the rest - come to the best.
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Wheelspin Models are a model of what other companies should aim for.

I have not anything to complain about which is a pity really. I do like to have a good winge and moan now and again. The only moan I have had up to now about this firm was that bought a Hubsan helicopter whose transmitter battery box had a loose terminal so I rang up and told them. It quite upset me when a new battery box arrived in with the post the next day.

They have a great selection of spares which is totally impressive.

The other thing I liked was when learning to fly my helicopter Ant and Steve were always helpful on giving tips. Its a pity that Wheelspin don't have open days for model demonstrations.

Thanks Wheelspin,
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Could not cancel my order

I wanted to get a cheap rc, so I looked on their website (the prices are excellent by the way) however I no longer need this rc, I went onto the website and I had sent them an email throughout their support email, when I emailed their info email address I was right on there, within 20 mins I had a response, the man I was in contact with was really helpful and has given me a full refund, even thought I could not work out how to sort out this problem initially he helped me throughout it all, their customer service is second to none, I am really pleased with them which Is why I have given them 5 stars
Wheelspin Models

Reply from Wheelspin Models

Hi Adam,

You can cancel your order by dropping us an email to suppport@wheelspinmodels.co.uk, or by calling our team on 01543 577278.

If you have any issues, please feel free to contact me directly at info@wheelspinmodels.co.uk
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Wheelspin Models great service, HPI could do better.

Cheap part on truck broke after one day, servo saver seems to be common fault.
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delivered like a bullet

superb service easy internet site and great comms.
delivery of my bullet shell delivered as promised at the right time
thanks
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Great speedy service, excellent customer service!

Item arrived next day via fully tracked courier, item superb and competitively priced.
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excellent service a****

Ordered a castle sidewinder sv3 combo very good product and speedy delivery service :-)
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Great Customer Service

My initial order with Wheelspin was some spare rotor blades for my original Hubsan X4 107L, when I needed a replacement X4 in a hurry, I ordered with Wheelspin. I was delighted to receive prompt delivery in 2 or 3 working days, when 3-5 was advertised.

I queried Wheelspin that a set of spare rotor blades was missing. Wheelspin explained to me that Hubsan had not always shipped spare rotor blades in recent deliveries. As a gesture of goodwill, they provided me with a voucher code for a free set of rotor blades, a nice gesture on their part. I double checked and to be fair, Wheelspin do not advertise spare rotor blades being supplied.

As I already had six batteries, it was several days before I bothered charging the supplied battery. My X4 behaved very erratically, the fault being traced to the battery connector. The faulty connector meant the battery was never properly charged on its first charge and ruined. I emailed Wheelspin with the problem, who said the behaviour wasn't right and asked for the battery to be returned to them.

The battery connector was repaired, rather than the battery replaced. I emailed to ask why the faulty battery had been returned to me. I have to take responsibility and say that my hastily scrawled note did not make it clear the battery was to be replaced. It is easy to see why this misunderstanding occurred and a new battery is on its way to me now.

I have to admit that I had slipped into "awkward customer" mode, yet at all times Wheelspin responded to my emails promptly in an honest, friendly and polite manner. At no point were Wheelspin responsible for the fault that missed Hubsan's quality control and they did everything possible to quickly resolve the problem.

If my flying skills improve enough to justify a 6 channel helicopter, I would be confident of superb pre sale advice and after sale care from my experiences with Wheelspin.
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Blimey! Really quick service.

I ordered spares for my Blade 120sr hell, expecting a long wait. Two days later they arrived just in time for my next flying session. Great service.

Wheelspin Models Details

About this company

Visit Wheelspin Models

Contact information

Call us on: 01543577278
We live here: Unit 9 The Cedars, Avon Road
WS11 1QJ Cannock
United Kingdom

Category

Wheelspin Models is ranked 2 out of 7 in the category

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