I was pleased when Tom, my son added items from Wiggle on his wish list, I had bought from them before and was confident all would be well.
I haven't given them yet, as they are for Christmas, but I received them on time and well packaged. I will definitely use them again.
It was easy to select items and make payment but nearly 3 weeks after ordering I haven't had an update of where my purchases are and they haven't arrived.
I,mn currently upgrading an old MTB (American Huffy Stone Mountain) so as I can have disc brakes & suspension forks and i.mn not bothered about the latest, lightest, fasionable item. Intionally I was only going to upgrade the front end, but then a work colleage mentioned that he had once seen a bolt on brake converter that attaches to the rear wheel drop out, so back to good old E-bay, after some considerible perusing, I was able to find what I wanted, at the right price and within my budjet and this is where Wiggle components played thier part, I was very pleased with my parts and the speedy delivery, of which I was able to keep track of the items at all times, This was my first experiance of E-bay shopping and I won,t hesitate to try it again, when the need arises.
This is an excellent website - has an excellent range of all the things I require for cycling and running, The products could benefit from improved description that might avoid returns (eg the practical advise a user would want to know - running shorts do they have a draw string or not) the availability is pretty good and clearly marked, its easy to order and navigate the website and the prices are good. Finally the order is efficiently delivered within a few days All in all an excellent service
Thanx to these guys for all their help, I had an issue retrieving my parcel( wasn't their fault) they went above and beyond my expectations, I am a manager of a shop and we have awards to give when my staff exceed their customer service ,if I had a spare one I'd send it to them .. Thanks again for all their help.
Mrs Dixon x
Cost me lots of Money , I still had to get a taxi to collect them myself. while he waited I poped in to pick up my order, They had trouble finding it as it had been marked not returned in there books, Half hour later I came out with my order. While Wiggle use royal mail as there delivery Agent I will not deal again. more money for TAXI. No wonder they say Free delivery, you get trouble then get it yourself.
Excellent choice, range, and availability of cycling products at very competitive prices. All the goods arrived quickly with excellent communication throughout the process. The icing on the cake though was definitely the Haribo put in with the delivery! I first heard of Wiggle through their bike ride series but having now used them to buy cycling items I can not rate them highly enough as a company.
Go no further, Wiggle.co.uk are top traders!
If you're not sure about something, like sizing, the buyer reviews are helpful
After taking the day off work to take delivery of my new bike it finally got delivered at 18:30 to the wrong address.... Lots if phone calls and 2 days off work later I finally receive my bike. Wiggles response.... Well you sorted it out so what's the issue?
Terrible customer service.
I have used this company several times now. What excellent service you get from this on line shop. i find the service to be very efficient, really taking care of your order and keeping you well updated on its progress and postal tracking information.I would recommend this company to anyone wishing to purchase anything for there cycling running or swimming needs.I shall definitely use them again.
A really comprehensive choice of running hydration aid products. Easy to navigate website, good value for money and really fast service from order to delivery. I'll certainly use you again thanks.
Chanced upon whilst browsing for a bike part, I soon found myself returning frequently. Exciting competitively priced offers on choice components included informative customer reviews that really helped shape decisions. An instant chat support help window was good to see. Outstanding fast shipment, free for reasonably sized orders plus a loyalty bonus scheme. In all, a one-stop bike shop.
I am new to bike online store since shopping in HK is easy but a bit expensive when compare with online shopping. After shopping the discounted FFWD WHEELSETs I found it is very comfortable and convenient. However, the process pending despatch is a bit too long to me. I wish it could be despatch within 24 hrs like I shop online @ taobao.com.
To reply as a company, please log in to your business account.