Great selection, great value, fast delivery, great service
Overall, Wiggle is my favorite online shop when it comes to sports gear. There's a huge selection to choose from and the value is usually very good. I like the fact that I can change the destination country and choose between currencies on the website which shows me the price of the item accordingly (I'm from Switzerland, so VAT is automatically deducted from it's original price, which is great). I also like the fact that I can see if something is in stock or not and I usually order accordingly which garantees fast delivery. I also like the free delivery if you spend a certain amount. Their return policy is great too. It's easy to return something and a form is automatically generated which you print and send it with whatever you want to return.
One thing I wish Wiggle would provide, is the ability to choose the courier. I always have problems when my package is delivered by DHL. This is DHL's fault though (they're useless in Switzerland) and can't be blamed on Wiggle but it would be great if I could have it send by standard post instead. I did however put a note on my last order and Wiggle did send my items via standard post (this didn't happen every time I ordered).
If there would be a few more items from Rudy Project, Brooks Running or even gear for inline skating, I would be more than happy. But this is quite a lot to ask considering the selection is already very large.
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Thanks for taking the time to write this review Pascal. We send orders via courier when this method has been selected at the checkout. If the order is over a certain size, value or weight we send this also via courier. If you select standard shipping on a small order this will sent via Air Mail to be delivered by your national postal service.
We can only sincerely apologise for any disappointment this has caused you.