Reply from Wiggle.co.uk
[REPLY]
- Reviews (1,533)
- Dr. Laszlo Palkovics
- 1 Review
The order and delivery perfect.
I strongly recommend to anyone of Wiggle.
- Jay in Austria
- 1 Review
Great site, great products, nice prices
Loved my tri suit. It took awhile to arrive, but the shipping was free...and Ii even found a discount by signing up for the emailer. Awesome!
- Flavio
- 1 Review
can be excellent if you pick the right deal
It's an excellent source of good deals if you keep visiting regularly and can wait for the right opportunity. Otherwise needs careful evaluation, can be cheap and can be expensive.
- Bazza
- 1 Review
Class
Easy to use , quick and free delivery, usually the cheapest , easy returns
What else is important
- Steve Tron
- 1 Review
Top components from a top shop
Good value,quick delivery and great customer service.
All you need under one roof.
Keep it up from a gold member
- paul mackie
- 1 Review
took weeksthen had to chase order. finally sent. emailed asking why i had to make contact but never got a reply
seem to have fallen through the net on this purchase. after order not being accepted for proccessing i left it and got bits i required elswhere. weeks later my bank statment showed i had been charged for the wiggle order. chased it up and was delivered after a couple days. when i asked for some reassurance it would not happen again,and asked what went wrong - i never got a reply.
- Dave Williams
- 1 Review
Great gear and a great service.
Very good web site, with loads of gear and a great price. The web site us easy to navigate and purchased items are dispatched quickly.
- GeekGirl77
- 1 Review
Always Exceed Expectations
I have never been dissapointed with a purchase or price or customer service from wiggle!
- J.
- 2 Reviews
First Class
Good range of product, competive pricing with good delivery options.
- Olivia
- 1 Review
My first port of call for any kind of sports gear
Great selection, very fast delivery and always comes with a small pack of Haribo! :-)
- Damien
- 1 Review
Brilliant service!
Bought many items over the last few months & everything has been of high quality with the cheapest internet price. Thanks!
- Rupert Jones
- 2 Reviews
Just as it says on the tin!
Was looking for a set of Look Keo 2 pedals as the existing pedals were showing signs of wear. Not only did I get them from Wiggle at a very competitive price, but the execution of the order was 'word perfect' and they duly arrived well within the time frame stated on the website.
The whole process was quick and easy and I will not hesitate to order from Wiggle again.
- JU
- 2 Reviews
Great website and great prices
I use Wiggle for cycling and running gear, the prices are competitive and the service is always swift!
- Willo (Hull)
- 1 Review
Everything perfect
Ordered tyre for bike online on the Sunday using free delivery
Price very competitive for item
Item arrived on the Wednesday morning in a very large box big enough to fit tyre in which was fantastic because I usually received tyres from other online sellers all folded up and shoved through the letterbox
Item was in perfect condition
I will be using wiggle again without doubt
Thanks Wiggle.
-
- Tonny Dam Jensen
- Sønder Felding, DK
- 3 Reviews
Quick, cheap and reliable
One more nice quick delivery by Wiggle! Everything is just perfect!
- k Drake
- 3 Reviews
always great customer service
I come back to wiggle again and again.. the sales are pretty good when planning in advance for the seasons (so long as you're not a "always have to be in the new line out" kind of person).. the savings are great and the kit is always well reviewed giving you an idea if it is for you or not.
on the occasions where you've misjudged a size of clothing/footwear/bike etc just contact them and they will collect the item or you do the drop point and they will refund the money or give you the size you want without question. It even works like this if you get something try it on and go "oh my god what was I thinking this is hideous!!" they will give you a refund on this too without issue
- Graham thompson
- 1 Review
Delivered wrong product, difficult to return, very slow at delivering another product.
I was sent handlebar grips instead of a bottle cage, clearly different products. You don't send the bottle cage until I return the grips which is a time consuming difficult process.
One product was not in stock but you said you would get it shortly. That was 2 weeks ago. It's a very common product and I feel slightly deceived.
Next time I will use chain reaction or the high street.
- dale
- 1 Review
bad experience with delivery service
Wiggle were fine with their process but the delivery service would not leave with neighbours or arrange outside monday to friday 9-5 delivery if no-one was home so in the end the products have been returned to wiggle and i will be ordering through a different online service with useable delivery options.
- paulo santos
- 1 Review
everything ok, except for the size guides
regarding the 3 pairs of comperssion socks i've ordered, one pair wasn't the size i wanted, and the others did not match the size guides provided.
everything else worked well.
- David
- 2 Reviews
Came through when needed!
I've bought many items from Wiggle over the years and have always had plenty of informative communication and prompt delivery. However up until now I've not had any problems with any of my purchases. However last year I bought a wheel from Wiggle that juddered badly under braking. Used it for several months in the hope the problem would disappear but ended up returning the wheel to Wiggle who in turn sent it back to the makers. For some reason the manufacturers couldn't replicate the problem but despite this, and the delay in my having returned the faulty wheel, Wiggle came through and sent me a replacement new wheel - which I'm happy to say rides perfectly! All though the correspondence with Wiggle (Mo in their sales/customer service dept - thank you!) has been prompt and helpful. Excellent service, thank you!
- Sam Holland
- 1 Review
Everything you need for an active lifestyle with almost faultless service.
Wiggle have a very wide range of products for a large number of activities at competitive prices. The website is easy to navigate and items are always despatched promptly when they are in stock. Postage is free and returns are handled efficiently and generally without quibbling. They have one of the best ranges of womens cycling clothing that I have found (although there is still much less in their ranges than for men).
- Lisa B
- 1 Review
Excellent, prompt service. Thanks.
Item arrived very promptly and was exactly as wanted.
- Thomas
- 2 Reviews
Good product, but long time to dispatch
Although the product ordered was in stock, the expedition took more time than announced.
- paul
- 1 Review
Excellent on line service, delivery prompt and prices are competitive
I've only had one problem with a wiggle order and this was due to a back end problem with an amended order, but otherwise wiggle has been excellent. I've made many purchases, just watch out for special offers as this makes the competitive prices a steal. I would not hesitate to recommend wiggle
- Matt L
- 1 Review
Excellent value for money and service.
The website is really easy to use. Everything is priced very competitively and the delivery is quick and reliable.
- Julian Ansell
- 2 Reviews
Competitive pricing, effective website, super fast delivery and great customer service.
I've used Wiggle for many years as they stock the brands I like at good prices. The delivery service is second to none, even at the standard free rate. The website is clear and attractive and quite easy to navigate. The only annoyance is that quite often items are not in stock in the size I'm looking for and they are not necessarily the cheapest every time.
- Stephen
- 1 Review
Best online cycling shop I have used.
Very happy with the service, 365 day returns are ideal for me as I'm so lazy when it comes to stuff like that.
- rach
- 1 Review
great to use if you know exactly what you want to buy
It is a frustrating site to try and browse around. especially when there is a sale on. you click on the sale items,click some more and then find out they are not in your size. then it is difficult to get back to your original search. the filters don't work on the left when you are trying to browse the site. the main filter works eg brand but when you try to then sub filter that to female only nothing happens. i only use this site when i know exactly what i want. i find amazon much better and its not sports site
- Marts
- 1 Review
Always fast delivery and good prices, esp on the in house brands.
I think when you dont notice an online retailer doing anything wrong speaks volumes. Reasonble prices. DHB stuff is great quality, will continue to buy.
- Grant Smith
- 1 Review
Always happy to use but a few minor things could change
Wiggle always have the best deals and great range and service. Always check them first before buying anything. The only thing I wish they would change is being able to contact them on existing orders by phone easily as it would speed up exchanges etc much faster. I missed out on a event as the wrong size bib was sent and wiggle could not get a correct one out to me in time as it took 2 days to respond to the refund emails I sent.
- Gavin Crickett
- 1 Review
- AMFH
- 2 Reviews
- Luke barnett
- 1 Review
Great website with everything you need
Great service from start to finish! Finance was quick and easy an good were delivered on time
- Kevin
- 2 Reviews
Don't have my purchase
Still waiting for my goods to arrive. I have emailed wiggle as you cannot contact them by phone. I still havnt heard back yet.
- Norman Barnes
- 1 Review
Wiggle is the first place I go for all my cycling needs
Excellent service, superb web site. If it's not on wiggle, then you probably don't need it.
- Mark chappels
- 1 Review
Excellent
Placed my order on a bank holiday and received it in 3 days fantastic. The transaction was easy also a great product, will recommend wiggle to anybody.
- Rob
- 2 Reviews
Awesome site.
The products are great. Aside from that, the website is so easy to navigate and provides just the right amount of information to provide a considered purchase. Well done Wiggle.
- Shaun Howarth
- 1 Review
Easy ordering and delivery in Europe
Everything related to ordering is great the only problem i have had is with the delivery through DHL they require a signature and they only deliver during work hour, which is fine, but most people are unfortunately at work during those time, hence the name. Other suppliers i have used post via regular mail also, where the package can just be dropped off rather than signed for, I'm sure this would be a better option for many that "work" during work hours.
- alistair cran
- 1 Review
good
brought many parts over last 3 yrs...always been a good experience
- Kenneth Robertson
- 3 Reviews
