Wiggle.co.uk reviews

Wiggle.co.uk reviews

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Review by confirmed purchaser

Brilliant service - next day delivery

I put in an order early afternoon with Wiggle. I chose the standard delivery option - 3 working days expected timeframe.

The order was processed within a few hours, and my stuff arrived by 1pm the next day. Absolutely brilliant company who reward loyalty very generously.
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Review by confirmed purchaser

Fuld tilfredshed

Nem bestilling, fin lagerbeholdning, let at følge leveringen, og dejlig returpolitik - Wiggle er bare super gode at have med at gøre og handle ved - kan klart anbefales :-)
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Review by confirmed purchaser

Always outstanding service

Good prices, products and service
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Review by confirmed purchaser

Quality

Quality products and some great bargins and fast delivery
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Review by confirmed purchaser

Adequate descriptions and very reliable!

Wiggle has been my main supply for running gear the last five years and I have always gotten what I want for a good price and shipping abroad has never been a problem.
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Review by confirmed purchaser

Excellent service

Thank you for the perfect fullfilment. Every item was as described and shipping was quite fast.
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Review by confirmed purchaser

Excellent service, tracking, fast delivery

I have purchased a number of required Items in the Shimano Ultegra range. All of which are very good quality. However, when fitting the front mech 34.9 accurate and correct size, I found the bolt for the frame clamp too short to catch the thread

I was wondering whether or not this has been the case in the past for others that perhaps have a very thick layer of paint on the seat tube. This was a standard paint job on a standard frame. The clamp that was removed is stamped with the same size. as the new one.

However, I'm not complaining its just a glitch just like to say I find your service excellent. and I will continue to use Wiggle. You super-cede many for value and customer service. If you were placed in juxtaposition with others you would be on top.
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Review by confirmed purchaser

Excellent service

No issues in using Wiggle they are a top mail order on line cycle shop, I live in Saudi but get my equipment delivered to UK address which gives me great peace of mind and when I get back to the UK it's like Xmas all over again. Wiggle is the best
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Review by confirmed purchaser

Wigglestic service!

Great price, quick trackable delivery & free Harribo's! What more could you ask for?!
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Review by confirmed purchaser

Great assortment but not received the clothes yet despite extra payment for freight

Great homepage, large assortment. Despite extra payment and more than two weeks has passed no delivery yet...
Wiggle

Reply from Wiggle

Thank you for letting us know that you have not yet received your order Emma and please accept our apologies for the delay.

As you opted for priority despatch this ensures that your order is sent out before other standard orders. However this does not guarantee that your order will be sent out on a tracked, express service.

We do normally advise that delivery to China should take around 7-10 working days but on occasion delays can happen during customs.

We would like to chase this up further for you and will be in touch shortly via email.
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Review by confirmed purchaser

brilliant service and rapid delivery

brilliant service and rapid delivery. highly recommended.
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Review by confirmed purchaser

Prefect

From order process to receiving products, there is no issue at all.
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Review by confirmed purchaser

I Love "Wiggle"

Yes I would and have recommended "Wiggle" to my Family and Friends.
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Review by confirmed purchaser

Great service.

The website is very easy to use and the order arrived on time and well packaged with aa sweet little surprise included. Love my new swimsuit and goggles----just what I wanted & great quality. Thanks!
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Let down by product then Wiggle. Poor warranty support and customer services.

I bought some Continental GP4000S tyres recently from Wiggle. Around a week later one of them developed a fault were the tread was splitting away from the tyre wall, most of the way around . So I sent a very high quality photo to Wiggle of it. A few days later they replied saying they couldn't view the photo I sent and asked for more so I re sent, along with links etc. They replied to that saying that they will accept it back for inspection, to which I replied are the photos not good enough, do you want more, I'm without a bike tyres now for longer, finding packaging, time, driving to the post office, paying for parking etc is not ideal when I have sent very good photo with detailed explanation. Please replace. They were not interested/ don't care and wanted the tyre back, further inconveniencing me and making the situation worse, before trying to help me at all.
Will be buying from a local shop in future.

ALSO I have also just bought a Shimano 105 chain from them that has just been delivered. The joining pin has been removed! Absolute waste of time!

EDIT 15/4/14

Hi, the order number for the chain is 6212585790 and for the tyres it is 6212505764. Regards, Will.
Wiggle

Reply from Wiggle

Thank you for raising this matter with us and please accept our deepest apologies for this issue with your tyres.

Sadly we do need any faulty item back for inspection, as sometimes we do need to send them back to the supplier. We do appreciate the inconvenience that this causes and are truly sorry for this.

However we would like to take a closer look into this issue with your tyres and with the chain that is missing the joining pin so would kindly ask you to let us know your order number.
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Review by confirmed purchaser

Fast, efficient service

My order was sent immediately and even received some complimentary sweets.
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Review by confirmed purchaser

Swift and easy

Ordered trainers, managed to get a discount for signing up for newsletter. Delivered promptly.
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Review by confirmed purchaser

Great service

I love the fact that Purchases from Wiggle are delivered very quickly, far quicker than other companies and free delivery too
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outstanding

I recently joined , made a purchase,had a query and it was answered quickly and efficiently
Karne
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Review by confirmed purchaser

First class service

Great website and great service

Wiggle Details

Delivery and Returns

Wiggle offers FREE DELIVERY to all of the UK on almost every product and a 365 day returns policy.

30 day test ride

We’re so confident that you’ll love our extensive range of bikes, that we’ll let you ride one as your own for a full 30 days and if you don’t like it, simply e-mail us at bikes@wiggle.co.uk and we’ll pick it up from you free of charge for a full refund! Just make sure you keep the box so it can be re-used to send it back.

About Wiggle

Having sold online bike parts and accessories for more than 10 years and having a deep history and passion for cycling, it's no wonder we are the UK's #1 online cycle shop. Our expertise lies in offering incredible deals on a superb range of top quality mountain bikes, road bikes, bike parts and cycle accessories to buy, available with free delivery or our same day priority dispatch.

Contact Information

You can direct your query by email to sales@wiggle.co.uk and a customer service representative will be in touch shortly.

Otherwise address any correspondence to our registered office address (There are no facilities for customer personal collections at this address.)

Wiggle Ltd 3 Optima Northarbour Spur Portsmouth PO6 3TU

Visit Wiggle.co.uk

Category

Wiggle.co.uk is ranked 18 out of 46 in the category

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