I bought some new peddles for my bicycle. The Wiggle price was significantly lower than any other site. They were mailed the very day that I ordered them and I received them in less than a week. I am a USA customer.
Better prices than Amazon, better selection of gear including gear they only sell in the European markets. I ordered a pair of Shimano gore-tex cycling shoes and they are not available in the USA. I received them in 6 days. Great price and free shipping made this a great store to shop at. I certainly will be purchasing from them in the future.
The Wiggle Team Honda Kit is a only fair value. Well proportioned bibs with a quality Chamois. The jersey material is just average in quality and does not wick very well. However, It is well proportioned,and the fit is as advertised. The full length zipper is of low quality and is beginning to fail after only three rides/wash cycles.
I ordered the wrong item (absolutely no fault of Wiggle) but Harry was willing to send the correct item which I needed without further questions! I wasn't charge any additional shipping cost. Thumbs up for the nice gesture. I have been shopping with Wiggle and will surely continue to do so.
My experience with Wiggle was quite good. I found what I wanted at a very good price, the order was shipped on a timely basis, and delivered on schedule.
My only quibble is with the shipment packaging. The US Postal Service can be quite rough on packages, and the box had been crushed in shipment. Thankfully, the bike saddles were not damaged, but other merchandise might have been. While the box used for shipment may be adequate in the UK, for shipping to the USA a heavier construction should be used.
Pleased about the delivery time - Only one day from UK to DK.
Good experience with the support team via live chat, which gave constructive and quick feedback.
The website works - Is easy to overlook, and very functional.
The price level is very competitive!
In all I had a very good experience and I will defiantly recommend you to others.
All items I have purchases were significantly less money than on any other website I have visited; I have been riding and racing bicycles for 40 years and Wiggle is one of the best I have known.
Wiggle was the only place I could find the bottom bracket I was looking for, except for the super expensive ceramic bearing version. Being in the western US, I wasn't too keen on having to order from England, but it all went well. Shipping was reasonably priced given that it was international and delivery took less than a week. I'd gladly order from Wiggle again.
Fast shipping to NY.
Excellent product compares to $1000 Wheelsets
If you need good prices and a good product that you can rely on then I would highly recommend WIGGLE. I purchased Altura skullcap , night vision waterproof gloves, dhb long sleeve windslam Roubaix jersey and Northwave waterproof shoecovers , I received them just in time because it rained the next day and they all worked great . The only problem I had was that my hands got sweaty other then that I was bone dry and warm and the temp in Boise has been getting colder when I go to work it is in the mid to hi 20F and then the hi is upper 30F to 40F . Wiggle set a delivery time of
10 days, it arrived in 7.
I ordered Spuik sunglasses from wiggle.com, and I got my item in about 6 or 7 working days.
I'm a long time customer of probikekit.com, and I've seen some super slow delivery times for international shipments .... over 1 month would not be exaggerating.
Wiggle.com exceeded expectations, so I would not hesitate to buy from Wiggle.com again.
I finally found a distributor for my fave bike accessories and equip: Altura. I pay a small import fee because my items were purchased out of country. However, I received the items within 7-9 days which is ok with me. The quality of all the cycling kit & equip is excellent. If something is wrong, return for exchange or refund. I view the page in US$ so I know how much I'm spending. I can't find the quality of equip that I found in GB. For instance, cold weather gear manufactured in GB means it'll keep you warm. Long sleeve Altura jerseys are high quality. Reasonable prices; good quality.
I still haven't received my wetsuit! I ordered about a month ago and paid an extra fee thinking that fee was for expedited shipping. AFTER I INQUIRED (nobody called me), I found out the fee was a stocking fee. the website label and description for this fee should be made clearer. I then foudn out that my wetsuit was held in customs. How can a firm do credible business and not have international shipping figured out?! And I had to inquire again! No follow up! No customer service! And I Still don't have the new wetsuit!!!
Prices on road tires is excellent. Free shipping on most orders. But the shipping to the US takes weeks. So I would not order from here if you needed something within a time window less than a month. Also, I've order from here several times, and the most recent time took almost a month, and when it was being delivered out of now where was a $30 customs fee that I never had before that I had to pay to take make package.
But all in all, products are legit and as described. But shipping is very slow, and fees are not consistent. Although this may or may not be Wiggle's fault. Most likely its the US Feds trying to get more $ to pay for ObamaCare.
I needed to replace the chainrings on my FSA crankset. After searching the net, I found the best price here.
I ordered them, they arrived in perfect condition. That's what I expect from an online retailer, and that's what I got.
First purchase through Wiggle although I am quite familiar with them through their outstanding reputation. Bought a new reflective rain and wind jacket, and it came in record time in wonderful condition. I will now be a regular Wiggle customer. Simply outstanding first experience.
Wiggle's Customer Service handled the return/exchange of my initial order with no hassles. My initial impressions of the dhb gear quality are very favorable and I'm looking forward to extending my riding season into winter for the first time.
As stated above, my delivery was uneventful: The products came promptly. They were undamaged, first quality goods. The price was favorable vis-a-vis some of the competition.
Found exactly what I was looking for at a competitive price. Shipping all the way to California was quick and I was updated on the status of my order throughout the whole process. A pleasure to purchase from.
I have purchased several Campagnolo cogs sets from several different sources. They have always come in a Campagnolo box. I have purchased Campagnolo brake calipers from eBay sellers which came in a plastic bag (like the one used on the cog set I received) but the seller declared this upfront, Wiggle did not. I understand that some sellers have been able to get inventory from Mfg assembly sites that received components in bulk, without consumer packaging but would have appreciated this being the case. The bag mixed with the lower tier Campy cog set made me question if this set was even a Campy product. I now recognized them as the real deal but (not Wiggle's fault) I think I would have stepped up and spent more money to get the nicer cog set had I known these units where of this quality.
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