Just wanted to say what a fantastic service from Wildtrak...... ordered RAB Neutrino jacket for my wife on Sunday....dispatched Monday....and arrived 09.10 am Tuesday morning.... Couldn't get better..... Thank you.
I was searching for a pair of climbing shoes and Wildtrak came up in my search. The order process wentOK but I incorrectly entered my card details. I received a call the next morning, corrected the problems and received the goods the following morning.
I would highly recommend this company!
Sandra was great to speak with, prompt and efficient while very friendly!
A great experience for my first purchase, will be using Wildtrak again
My Rab Powerstretch leggings were sent promptly and at very reasonable cost to Greece. The price was excellent and I was kept informed of my order status at all times. This company is a real "find" with its wide choice of high quality products and good service. I will certainly use Wildtrak again and recommend it to others, especially those who need items delivered overseas.
Montane Sabretooth softshell jacket
In the lead up to Christmas, I was struggling to find a Montane Sabretooth in my size - the only store with any stock was Wildtrack. I ordered online on Friday night knowing the goods wouldn't be dispatched until the Monday and the earliest, and by Tuesday I had the jacket.
A first rate store with a great selection of top quality outdoor clothing and equipment at very competitive prices, backed up by a professional service whether it's on-line or in-store
Excellent customer service in every area!!!
Firstly, very personable, although you can always trust people from this city to be so:-) Great technical knowledge and desire to help the customer make the right product and size choices. I returned some garments and they sorted me out immediately which puts most other internet traders to shame. Great selection of quality products and deals. These guys are obviously a first class retail outlet who have brought their excellent retail experience to the web. This is the first time I have invested in a cold weather layering system and without them might still be fumbling around. Thank You Wildtrak:-)
North Face trousers,
I bought these trousers on the Tuesday and they were delivered on the Wednesday, which was great! And they were also significantly cheaper in cost than any other store or on-line shop I found.
I will definately use Wildtrak again :-)
Bought a pair of Scarpa SL M3 boots, lowest price I could find on the internet. Boots arrived within two days. Delighted with product, price and service.
I would have no hesitation in recommending them to others.
Ordered Tuesday, arrived Thursday with a quick response to email query. Best price on the internet for my new scarpa mantas - great service, great pricing. Will add to my shortlist of favourite online outlets & recommend to others.
Great service and outstanding communication, as well as really competitive prices (about 15% under RRP on my order).
Before placing an order, I emailed to confirm that some goods were the latest version -> prompt (and positive) reply. While placing the order online another item was clearly shown as being on a 2-3 day lead time and even then they emailed me to check that I was OK with delaying the whole shipment until it was available. The goods arrived a day sooner than I expected.
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