[REPLY]
I have been purchasing many climbing items from different websites and I won't exagerate if I say that the Wildtrak web-shop has the fastest service and the kindest and most helpful staff. If you are serious about climbing and mountaineering, you shoul look no further. You will find everything you need at their online store - the best equipment at the best price!
Excellent service, advise and staff! Always has the best stock of any other outdoor shop. If you need something specialist this is the place to get it, they will always order you in equipment if they don't already have it.
Returns are also brilliant, and the staff are always friendly and helpful.
Boots ordered at 3pm on a Friday, arrived on Monday morning. Excellent product and great price. I've recommended Wildtrak to a friend who has just made a similar purchase.
The item I wanted was out of stock so they emailed me suggesting a similar item. When I ordered it arrived the next day. Great prices too
Price very competitive, jacket was not in stock when I ordered but I was kept informed re order status by email and it arrived when promised. Packed well and in perfect condition.
The rucksack I was after turned out to be sold out, which was a shame but not unexpected as it was last year's design. Most other sites I've been to send you an automated email letting you know your order's not going to be fulfilled, end of story. Not these guys - personal email from a member of staff explaining the situation and offering an alternative at a good price. Which makes for a much better online shopping experience all round - good product range, food prices and personal customer service.
I bought a pair of Scarpa Kailash boots which are excellent and which I couldn't get anywhere else at the price. They arrived very promptly and I cannot fault the service. I had previously contacted the shop in Newcastle before I placed my order and they were very helpful.
excellent communication, quick dispatch and best quality products
I received a first class service when trying to locate the right sized shoes. Email correspondence was very prompt and attentive. My shoes arrived as described, on time and in robust packaging. Thankyou Wildtrak.
Very good service, quality as expected. Recommend to anyone wishing to purchase for outdoors etc
i reccomend wildtrak for the easy to use webpage, when contacting them they were so happy and enthusiastic to help made me want to shop with them again in the future and kept me well informed with the delivery progress, fast and efficient service.
The fastest online purchase I have ever come across.
Definately a Highly recomended!
A great service. Did send the wrong pack at first but put it right straight away.
wildtrak prices are very competitive and their order processing system is easy to use, it's just a pity that their delivery compared with other on line retailers was a little slow. No complaints about the product.
i ordered a pair of 5.10's and they came fairly quickly without any fuss if hiccups. There were also very good value with other shops at least £5 more and most £15 to £20 more. So pretty happy overall.
I purchased an TNF courier bag, it was however too big, I returned it, full refund was given, no ifs or buts.
Emails were treated with speed and efficiency.
I would recommend wildtrak.
Not only were these walking shoes the cheapest I could find for the shoes I wanted but the delivery was very rapid. I would definitely buy from this retailer again.
Ordered on line and the jacket arrived next day. Had phone contact from Wildtrak as colour ordered not available but acceptable alternative was. Recommended
speedy delivery, great communications, and item exactly as described - all at a great price.
Extremely helpful staff with delivery arriving the next day. Overall very pleased and would recommend them.