Reply from Wineware
[REPLY]
- Reviews (1,324)
- David Barker
- 3 Reviews
Does exactly what it says on the bottle!! :)
Very impressed with product and delivery time was well within expected schedule. Many thanks.
- Kevin, West of Ireland
- 1 Review
Arrived quickly and intact
Glasses, Arrived quickly and intact.
would us again.
- ikt1
- 1 Review
Simple, no-hassle transaction.
Ordered the item. It came quickly and it was right - what more can I say?
- Iris
- 2 Reviews
Competitive Pricing, Large Choice and Prompt Shipping
Plenty of choice, good search options and good product descriptions! Communications regarding shipping were great and delivery was prompt. I will definitely use this website again!
- Stephen Moss
- 1 Review
Speedy and well presented
Great site and found just what I needed.
Reply from Wineware
Thanks for purchasing the Wine Bottle Corkspike - Grapes Motif. It’s definitely a simple and attractive way of identifying wines once they have been decanted. We hope this wine accessory is used for years to come!
Many thanks,
Becca
- Andrea Samuelson
- 1 Review
Great quality wine racks - exceptional level of service
I ordered self assembly metal wine racks. Delivery was 2 days after I ordered them. Assembly was very easy - not the usual self-assembly experience. They also look great! Very pleased!
- Theis Rye
- 1 Review
Expensive, but fast delivery
Surprisingly fast (2 day delivery from UK to Denmark) delivery, although it was a bit expensive.
Overall I'm satisfied, I need a 4,5 star option tbh. Only drawback was the pricey delivery
Reply from Wineware
Great news! We are happy to hear your order only took 2 days! The couriers we use for European shipments charge a very competitive rate with a fast handling time. I hope this explains your delivery charge and we look forward to hearing from you again.
Many thanks,
Becca
- Lisa
- 2 Reviews
Excellent service!
The order arrived very quickly, with my special instructions highlighted for the postman. The quality of the product is excellent and I would certainly recommend.
- Nickname
- 1 Review
Great service!
The parcel arrived in Germany only 50 hours after placing the order.
Good Performance!
- Mark Hawkins
- 1 Review
Right product, right price, perfect delivery = very happy bunny
This company always seems to have everything you want plus lots of things you didn't know existed but want after you visited the website.
My order was delivered to me within 39 hours of ordering, well packed so no chance of breakages and I even got a free gift.
I have used Wineware before and will certainly use them again.
Great site to visit for both personal use and gifts for your wine-loving friends
- Robert Shaw
- 1 Review
Product and delivery couldn't be faulted: excellent
See above and be satisfied with that
Reply from Wineware
Thank you for your concise review of our products and service. We are glad you are pleased with your new Eisch Glas Chateau Wine Decanter (1.5L) and appreciate you taking the time out to give us feedback.
Many thanks,
Becca
- Thomas Healy
- 2 Reviews
- Moishe Rothschild
- 1 Review
ABSOLUTELY SUPER! ! !
Most competitively priced
Easy and pleasant website
Swift delivery
What more can I add? Nothing!
- Janet Fernley
- 1 Review
Classy glasses.
The Luigi Bormioli ISO glasses I bought to take to my tasting class are really elegant with a fine ground rim, not a horrible thick one and good value for money. The glass also contains titanium for strength, ideal when having to travel with them. They arrived very quickly from Wineware all very safely wrapped. I'd shop there again.
Reply from Wineware
Great to hear of the safe arrival of your Luigi Bormioli ISO glasses. They are definitely ideal for tasting classes, so we hope you get good use out of them. We look forward to seeing you again in the future.
Many thanks,
Becca
- P Bready
- 1 Review
Excellent product, express delivery
Saw this 'metro' style map on Zite on my IPad and the delivered poster was every bit as good as expected. Bought as a house-warming present where I'm sure it'll be appreciated. Ordered one afternoon, delivered first thing next morning. All round excellent service.
- Noeline Smith
- 1 Review
Fantastic service!
Super speedy service with my order arriving the following day - a Saturday no less. Nothing like the 3-5 days I was expecting.
Also, i had a 'problem' ordering on line - I'm not sure if it was mine or Visa's, but either way it wasn't Wineware's. My call was promptly answered, no waiting for ages, and my issue was resolved quickly and easily.
Very professional service and I would definitely recommend Wineware without hesitation.
Reply from Wineware
Thank you for your patience with our service and I am pleased to hear of the speedy delivery of goods. I hope you enjoy using your Glencairn glasses.
Many thanks,
Becca
- James Clark
- 1 Review
Great Website and Service
Fantastic range of wine related miscellany on the net and great service.
- Chris Whyte
- 1 Review
Easy to use, product met expectations and was delivered on time, without fuss.
Although, in retrospect, I may have ordered a different model, the spittoon I ordered does the job perfectly. Ordering over the internet was as good as with anyother company. I paid extra to have it ordered the following day and it arrived on time with no problems. Whilst I can't think of anything the Company did wrong, I haven't given 5 stars is because I don't think the Company did anything 'extra special' to make them particularly stand out.
- Gail Jermyn
- 1 Review
Always great
I ordered more of the champagne flutes that I have and love. They turned up on time as usual. Unfortunately one was broken but Wineware shipped out a replacement straight away.
Great stuff!
- Thea
- 1 Review
Follow your nose and buy from the best!
The delivery was extremely quick. The item is exactly as described, looks exactly like the photo and the quality is superb! The website is extremely easy to use. Go on give them a try, you won't regret it!!
- M Phillips
- 5 Reviews
Got what i wanted
The company had what i wanted and delivered it quickly. the product was excent quality.
- NG
- 2 Reviews
Efficient service, good products
efficient service, good products, arrived well packed exactly as described
- Louise Arnold
- 1 Review
Excellent product, excellent service and delivered carefully and promptly.
I had to search quite hard for a particular glass and found it on your website (searching from Australia however). Bought the glass online and realised afterwards that I had a query about the delivery. Emailed via the 'contact us' on the website and had an immediate response which was handled promptly and efficiently and left me feeling like I'd made not only the right decision, but would remember the shop for the future. Once the item arrived, it was packaged really carefully, impressively so and arrived in tact and promptly. Can't fault the service, really impressive, definitely operating with a global service. Well done.
Reply from Wineware
Thank you for your kind words which I will pass onto our excellent customer service team! Reviews like yours are extremely important to us, as not only does it show how competent our worldwide service is but how our communication remains key to our business. We hope you enjoy using your Riedel Sommeliers Crystal Spirit Glass and we look forward to hearing from you again Louise.
Many thanks,
Becca
- Sophie Arnold
- 1 Review
Excellent service from start to finish
Excellent service from start to finish
- Ms JM Astle
- 2 Reviews
would happily buy from wineware again
good products at excellent prices; good service; speedy delivery
- Mark Dockrell
- 1 Review
Prompt and trouble free service
The glasses I ordered arrived in excelent time and were really well packed so there was no chance of damage. When I opened them up they were great; just as handsome as the picture with good weight and balance
Reply from Wineware
Thanks for letting us know that your Schott Zwiesel Ivento Champagne Flutes arrived safely. They definitely offer good quality, with the glass' weight, balance and design. We hope you have enjoyed a nice glass of fizz since writing this review!
Many thanks,
Becca
- Gregory Lowe
- 1 Review
On time and no-nonsense
I ordered a Liebherr Vinotek wine cabinet from Wineaware and it was delivered within days. Wineaware contacted me immediately about the delivery and timing, which was spot on. The actual delivery came from Liebherr and was quick and efficient. Would definitely use again.
Reply from Wineware
We are pleased to hear you received your Liebherr Vinothek Single Temperature Cabinet WKb 4212 quickly and efficiently. We hope your wine is reaping the benefits!
Many thanks,
Becca
- Brian Mackenzie
- 1 Review
Excellent speedy service.
Slight flaw in part of my order, called them, someone called me back, replacement sent as agreed and original returned. All very smooth and timely, even manned over the Easter weekend.
Would not hesitate to use Wineware again.
- james sullivan
- 2 Reviews
My search for pint glasses led to 'Wineware',glassea came with fast delivery.
Pleased with my first order from Wineware,good service.
- David Dick
- 1 Review
A corker of a deal
Great product, quirky, fun and an instant conversation piece.
Communication was first class and postage times were excellent. I will definently buy from here again.
- Sean Chapman
- 1 Review
Plain sailing and prompt. A faultless experience.
A stress free and faultless experience from start to finish. Straightforward and simple to order, delivered in good time with no further complications. I would highly recommend.
- Lucy Pearce
- 1 Review
Efficient delivery and great quality product
I was very pleased with the two whisky glasses I purchased from Wineware. The glasses were a gift and the staff were very helpful when I contacted them about engraving onto that particular glass. My only crriticism is that part of the box holding the glasses was slightly coming apart at one aide. If the glasses weren't a gift, that wouldn't bother me. But unfortunately that was slightly disappointing. Overalll, great all round and i'd definitely recommend.
Reply from Wineware
Thank you for taking the time to write your review. We are sorry to hear about the box condition of your goods. When products leave the Wineware warehouse they are in perfect condition checked by our team. Unfortunately some goods do get damaged / affected during postal transportation; this is out of our control. We regret that this is the case with your goods.
We do hope that you do not hesitate to use our service again.
Many thanks,
Becca
- David Kenward
- 1 Review
Boy how my wine stands out now!!!!!!!!!!!!
Easy to assemble and really makes the wine stand out in the honeycombe style, now we can just pull the wine out instead of lifting the bottles to see what we are going to drink. looking forward to expanding the wine rack in the near future.
Reply from Wineware
Thank you for your wine rack review; we hope you enjoy the different terracotta wine rack combinations there are. It is great to hear how it has made looking for that special bottle of wine easy! We will definitely raise a glass to that, cheers!
Many thanks,
Becca
- Maria Wood
- 2 Reviews
Very good service and delivered before date stated.
We ordered official port glasses and was informed we would receive them in April but was really happy they arrived in March, very good service and keeping us informed,
- clare mciver
- 1 Review
fab delivery fab customer service really impressed highly recomend x
really happy fab item fab delivery helpful drivers and highly recommend them xxxx
Reply from Wineware
We appreciate your high praise of our customer service and I have passed on your comments to the relevant person(s).
Many thanks,
Becca
- Cata
- 2 Reviews
Very fast and reliable service
I'm glad I ordered my wine accessories through Wineware. The delivery to NL was fast and uncomplicated and when I had a question they replied immediately. I'm very happy with the quality of the products.
Reply from Wineware
Thanks for letting us know that your order has arrived safely in the Netherlands. We hope you enjoy using your wine accessories.
Many thanks,
Becca
- laura fernandez
- 1 Review
- Claire Richardson
- 2 Reviews
Excellent product thanks
As a previous order for this product fell through from somewhere else this is delivered quickly and was actually better than the one I first ordered so all was great
- Eric Brooks
- 1 Review
Perfect!
Fast and efficient delivery from a great selection, and at an excellent price.
