Wineware reviewed by

4 Reviews

Review by confirmed purchaser
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Where Was My Wineware?

No complaints about the quality of the wine-bottle stoppers - they were excellent, but four days to deliver? Not top of my pops list for speedy service, so come on you W/w guys and get your act together more quickly.
    TrustScore 9.6 / 10
    1,528 Reviews

    Reply from Wineware

    Dear Terrence,

    Many thanks for your review and sorry that you are not happy with the speed of delivery. Your order was for £5.20 inclusive of vat and the standard delivery charge you opted for, as opposed to the expedited one which was available, was £1.95 inclusive of vat (£1.62 ex vat) making your order total £7.15. Your order was placed very early on the morning of Tuesday 22nd January 2013 and was despatched via Royal Mail that same afternoon (this was collected at 16.45). The Royal Mail at this time also advised of severe disruption to their service, as did all the couriers, because of the excessive snowfall and weather conditions around the country. I am pleased that you received your order eventually and apologise that it wasn't as quick as you'd hoped. We sent the product out as quickly as we could and I can only assume it got held up somewhat by the weather conditions.
    Kind regards
    Chris Wellman
    Managing Director
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