Excellent product, excellent service and delivered carefully and promptly.
I had to search quite hard for a particular glass and found it on your website (searching from Australia however). Bought the glass online and realised afterwards that I had a query about the delivery. Emailed via the 'contact us' on the website and had an immediate response which was handled promptly and efficiently and left me feeling like I'd made not only the right decision, but would remember the shop for the future. Once the item arrived, it was packaged really carefully, impressively so and arrived in tact and promptly. Can't fault the service, really impressive, definitely operating with a global service. Well done.
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Thank you for your kind words which I will pass onto our excellent customer service team! Reviews like yours are extremely important to us, as not only does it show how competent our worldwide service is but how our communication remains key to our business. We hope you enjoy using your Riedel Sommeliers Crystal Spirit Glass and we look forward to hearing from you again Louise.