Review by confirmed purchaser
I ordered a wine decanter for a wedding in June. Within an hour of me placing the order I received a phone call to let me know that there would be a 9 week wait while the factory made the next batch of the particular product I had ordered. When I expressed my disappointment as I needed the decanter for a specific date, the managing director personally undertook to source a decanter for me and kept me updated on his progress. I have received my order well in advance of the wedding. This attention to detail and service is very unusal, their selection of high qulaity products is excellent and I have no hesitation in highly recommending Wineware. I will definitely use them again.