Wineware reviewed by

4 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent but!

Great service and lovely product, however I was expecting a nice printed card having type in the message and received a card that I have to write my self. What was the point of typing in the message? Would still recommend this company just take of the box for messages on the web site.
    TrustScore 9.6 / 10
    1,529 Reviews

    Reply from Wineware

    Dear Paul
    Thanks for using Wineware, recommending us and thanks for your review. I do take your point but you are the only customer who has made this type of comment. If the purchase was being sent to a third party recipient as an obvious gift of some sort and the customer had requested and completed the gift tag section then we would either hand write or print out the message and attach this to a gift tag to accompany the goods. If the goods are going to the customer making the purchase for them to personally give the gift and they have still completed the gift tag section then we normally, as with your purchase, send a free gift tag but with a note saying the following - "The gift tags are hand written so we have left yours blank to be completed by yourself, as the recipient will probably appreciate your handwriting more than ours. Hope this is ok - thanks for your order and very best wishes". As I wrote earlier I do take your point and I can see that there is a problem in that the gift tag box isn't exactly clear enough and I will endeavour to see what can be done, but as also indicated earlier most customers are and have always been perfectly happy to just receive a free good quality gift tag for them to write their own message in their own handwriting.

    Thanks again and very best wishes

    Chris Wellman

    Managing Director
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