I bought the decanter as a gift for my fiance. It exceeded my expectations and it arrived 2 days after ordering which was again excellant.
I would recommend wineware's products to my family and friends.
Excellent service throughout. Clear and easy to use web site making ordering simple. Super fast despatch and delievery with timely communication on what was happening. Product quality exactly as described. I would certainly order from this company again.
Found what I was looking for cheaper than eBay! Fast well packaged delivery, a really fabulous service, will definitely be buying from Wineware again and will recommend them to friends and family.
I ordered wine racks and a few sundries from this store.
The following day, a friday evening, quite late on, I was preparing for the arrival of 8 dinner guests when the bell rung. There was my order!
Superb range of products, great advice, the modularack that I ordered lived up to its promise of being easy to assemble, sturdy and attractive to look at.
I bought a Modularack wine rack over the Internet. The site worked very well with clear product descriptions and very good information on delivery. I received regular emails telling me about the progress of my order and express delivery was as promised on the next working day. Highly recommended.
An efficient, professional online service makes it easy to order what you need. Instant confirmation of order and also of prompt dispatch of goods, let down only by relatively slow delivery to Ireland. Order was dispatched on Monday and arrived on the Tuesday of the following week. In fairness this is likely due to inefficiency of postal services but is annoying considering high charge levied for deliveries to Ireland
Found the ordering process fluid, the delivery process fast (UK to Canada), and I'm very happy with the product purchased (modularack wine racks).
Overall, very good experience.
Expensive but worth it.
The first one delivered had a scratch so it went back and was delivered in a week looking fine.
You need to make sure they bring enough people to unload it and don't do your back in as they did with me.
I ordered extra wine glasses from your site last Sunday evening and they were delivered to my home on Tuesday, I had already bought one dozen of the same glasses from you some years ago and needed to add some more. Excellent service.
Buying wine glasses on the web? Must be crazy? Not with Wineware who delivered oh so carefully packaged champagne and wine glasses that not one - out of 18 - was damaged. And in record time. Couldn't ask for anything more.
A mistake was made with the delivery of the order, but after phoning the mistake was recognised immediately and I received the rest of my order after 4 days. I was very satisfied with the service even after an initial glitch. I am pretty sure I will buy from Wineware again.
Ordered wine glasses on Sunday - got them on Wednesday (choose the cheapest delivery), good communication as I was notified when the order was dispatched... All in all, happy customer, will deal with wineware again!
see above, thanks
What a service. Cheaper than the other websites I looked at by far and delivered the next day by Fedex. Absolutely brilliant. I've put them into my Favourites/Bookmarks and will come here for all my other wine related kit. I'll even recommend to friends.
Everything was done exceedingly well but one, and this must be more about the website, this was meant to be a gift! So no problems at all, everything was done to perfection except we weren't supposed to know! Perhaps a slight adjustment to the website for tired folk to make it easy to check that the information is going to the right person! thank you.
The Wineware website is very good. I had some finger trouble with my credit card. I spoke to Carol and all was sorted easily and quickly. The glasses arrived two days later. They were exactly as ordered and the Spiegelau Vino Grande Red Wine Glass (SKU: 451-00-01 ) was immediately put to good use.
I placed an order for a 'Vinrack Wooden Wine Rack 48 Bottle - Dark Stain ' and at over £70 I thought this would be of quite a good quality.
Unfortunately the wine rack itself did not live up to expectations. As I was slotting it together, at least 3 pieces broke in half, and a few more pieces were already partially damaged on arrival.
On a plus note, when I spoke to Wineware they sent replacements.
We have been looking for this shape of carafe for some time now and decided to look on the web. We worried we might not be able to buy from a wholesale site but we did and service was great. The carafe arrived in one piece! Only disappointment was how much the p&p went up when we added a very light weighing glass polishing cloth!
Great service, superb packing and excellent value for money, can't fault them and was so pleased with results that will be buying more from them shortly.
Great service and lovely product, however I was expecting a nice printed card having type in the message and received a card that I have to write my self. What was the point of typing in the message? Would still recommend this company just take of the box for messages on the web site.
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