This is the first time writing a review but not the first time I've ordered from winewares. Every time I've used the online service my experience has been one of ease and simplicity, the goods I've ordered have always arrived on time and in perfect condition, the glasses I ordered last where even better as I was sent a discount code and saved 20%, superb.
My laguiole knife was a better price and I received it promptly. The quality was superior and there was a nice wooden presentation box with an extra compartment for a sharpening stone. This merchant delivered as expected with advantageous currency exchange rate.
Fist rate quality product with service to match. Will buy from them again and highly recommend others to also shop with them.
Excellent product, great value for money, and very efficient delivery
I ordered The Official Glencairn Whisky tasting glasses in a travel case from Wineware, during the checkout process I encountered problems paying for my order. After struggling I decided to give up, shortly after I received an Email from Chris at Wineware apologising for the inconvenience and asking me to contact him the morning after and he would process my order for me (baring in mind this was 7.30pm on a Thursday evening). I was so impressed with this personal Email rather than a computer generated "sorry you're having trouble" email. I tried once more the day after and it worked, I emailed Chris saying i had completed it and wouldn't need his help and he replied promptly with another friendly email. My glasses arrived the next day, perfectly packaged and exactly what I was looking for. Fabulous website, fabulous service and I have already recommended this website to everyone I've seen!
Very impressed with the service, good range choice, fair prices and arrived super speedily. Also really impressed with how the packages arrived, extreme packaging, nothing will get broken in these boxes!
I bought a wine rack on Thursday morning and received it by 10am the next day, even on the standard free delivery. Very, very good indeed.
The product itself was very easy to assemble, a 78 bottle rack took me 5 minutes including removing the packaging.
I would not hesitate to use Wineware again. Excellent.
I ordered the Item on 23rd and paid extra for "Express Delivery". In addition, left instructions for item to be left in safe place near the door. Item finally arrived on 28th and was not left as instructed so will have to pick up from depot.
Excellent delivery and communication!
Cleverly packaged for safe delivery .
Even I put it together easily.
Have sunk unit into the alcove left by an ancient bread oven , looks tremendous !
Ordered some new wine glasses,after looking at all the options.website was easy to navigate and glasses was delivered within a couple of days. Very happy.
No complaints about the quality of the wine-bottle stoppers - they were excellent, but four days to deliver? Not top of my pops list for speedy service, so come on you W/w guys and get your act together more quickly.
It's so good to be able to just buy something without going through the palaver of a full registration process. It was a very easy shopping experience with fast confirmation and dispatch information and I received my item safely equally quickly.
Most web stores overwhelm with products that are not relevant, wanting to maximize opportunities and pleasing to everyone. Wineware is different, it know the tastes of its customers and only provides relevant products of highest quality, which are sourced from global sources.
Love this - a five year old child could put this together - its building blocks for adults.
Product is so simple but so effective. And is not an eye sore especially when filled with good stuff to drink !!!
Easy to order. Happily surprised when they were delivered two days after ordered. Delighted with the whiskey glasses description on web site was absolutely correct. Would certainly use again.
Bought some beautiful wine glasses online on Saturday. Delivered to my office on Tuesday. Fantastic service and packaged so carefully I could probably have chucked the box about a bit with no risk of damage. The glasses themselves are spectacular. Will use wineware again.
Super product. The storage is perfect for 12 bottles of wine against the wall in our understairs cupboard (better temperature than in the rest of the house). But its a lovely design so would look good anywhere. Delivery was quick and packaging was minimal but sufficient.
Ordered a decanter & aerator. Decanter arrrived but instead of the aerator a decantor stopper arrived (very similar product code). Contacted Winware who were very helpful, correct product was dispatched straight away together with Freepost label so I could return the stopper.
I'd buy from them again as it was all painless and straightforward, with good prices and exactly what I'd been looking for.
I bought the Whiskey Glencairn glasses with a couple tasting caps and a Whiskey Nosing aroma kit for my boyfriend who loves his whiskey. The delivery came quickly with everything accounted for and and in perfect condition. I love the look of the glasses and I am sure the whiskey nosing kit will be well received (it's not quite his birthday yet... he has to wait!). I have been very impressed with wineware and will recommend to anyone looking for a good quality drinking vessel, accessory etc. Thanks.
One of the few online websites that actually out-performs its own promise of service. Selection of the products was clear and concise and the ordering process trouble-free. Delivery followed the next day, although up to three days was allowed. If only all web-sites performed to this level! It encourages you to use them again
Very happy with my order for 6 champagne glasses. Was amazed when they arrived in 48 hours. The only reason this doesn't get 5 stars as one of the glasses had a minor imperfection, but this is not a fault of Wineware but something that arose in the factory. Was very impressed though and I have just ordered a Glencairn whisky set. I would use Wineware again.
My on-line order was not enormous - just 6 Riedel glasses to replace breakages - but I got an immediate confirmation that it was being processed and it arrived the following day.
First class service.
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