Reply from Win Naturally
[REPLY]
- Reviews (2)
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- Bianca Pellet
- Saint-Germain-en-Laye, GB
- 1 Review
Terrible customer service
Like the previous reviewer, I ordered in January and NEVER got my order. The "contact us" section of their website is useless and I never got a reply to any correspondence sent this way. I finally got through to the CEO via the company's Facebook page. He was helpful to start with (replying to all messages I sent within a day) but after I still hadn't received anything on March 10th I wrote again requesting a refund, only to receive no reply from his company email address whatsoever. We're now March 24th, and despite having sent another message in the past 2 weeks requesting a full refund and order cancellation I have still received no acknowledgement, no refund, nothing. Absolutely useless. Would NOT recommend.
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- Jorge Fumanal
- 1 Review
Worst service ever
I have to say that I have ordered products to them a few times and I have had always some delays and problems in the reception of my orders. But in my last order it has passed more than two months since I made it and I haven't received yet. The worst is that I have written some emails to them and I just got one of them replied back. I advice you to don't order anything to them.
