Wix reviewed by

Winnipeg, CA

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Crazy poor customer service

You won't believe, each problem you have to solve by posting message on the forum. then you have to follow up updates...sometime it takes few days to solve small issue.
It was huge mistake to deal with this company
3
Colleen Taylor, Ben Kalsky and oeconsulting found this review useful
    Wix
    TrustScore 4.3 / 10
    242 Reviews

    Reply from Wix

    Hey Sasha,

    If using the Forum based support is inconvenient for you, then feel free to call us, US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will be happy to assist you.

    If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.

    *Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as skype, allow you to call toll free numbers for free.
    Comment (?)