So far, not great.
I've had my wix site up for a couple of weeks and I've had to call customer service twice. I discovered that it is not possible to fill in my contact form this week. I searched through the help topics before calling customer service. I have been waiting over an hour and a half for someone to call me back. They leave at 5pm. I have a feeling this issue will not be resolved today. I really can't do much of anything else except sit in front of my laptop until they call me back. Thanks WIX (sarcasm)!