Wix reviewed by

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Wix took my money out of my account and then closed my site

I have had a premium account with Wix for over a year. When it came to renew my account they asked for updated banking details which were supplied. The money was then taken out of my account, but the site drpaulroos.com now goes to the wix site.
    Wix
    TrustScore 4.3 / 10
    242 Reviews

    Reply from Wix

    Hey Karen,

    Your site is still there, it would seem though that there is a problem with the domain.

    Check out our troubleshooter to find and fix the problem.

    http://www.wix.com/support/main/html5/domains-email/troubleshooting-domain-connection-issues

    If you need more help feel free to call us at 1-415-639-9034 during normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will be happy to assist you.

    *Note: Since you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as skype, allow you to call toll free numbers for free.
    Comment (?)