Wix reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

The worst, unstable website builder ever! Awful customer support!

I never ever leave reviews anywhere, as a matter of fact this is my first review. This company went far beyond my patience level. They do not seem to understand how painful it is to loose all the hours and hours of work you do to make your website look nice to find it at the end to change to versions that were made on 1st day of you editing the site and their support do not seem to care, all you get is a standard apology and "please make sure you save your work". I do save my work, I save it ten thousand times. They do not seem to want to find problems with their tools, they do not even try to understand what happened. This is the worst customer service and the most unstable platform I've seen and I've used. You cannot build a reliable website with this platform, my content keep changed whenever it wants to whatever it wants. I probably would not write this review if customer support was helpful and tried to resolve it, but this is not the case, which drives me mad. Save yourself your nerves, do not go with them.
2
CT Rhodes and AnnL found this review useful
    Wix
    TrustScore 4.3 / 10
    242 Reviews

    Reply from Wix

    Dear Olga Istratii,

    I apologize for the work that has been lost, and the inconvenience that this has caused. We would like to investigate this matter further. Please send us an email with the error details to support@wix.com, with the subject title 'Attention: Leah' and we will respond as soon as possible.

    Thank you for helping us make Wix better.
    Comment (?)