Wix reviews

Wix reviews

Low
4.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
237 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I love Wix!

When I was building my business I did not have the funds to hire someone to build me a website. It was great to be able to build my own. It has definitely helped my business grow. I have recommended it to and helped my friends also build their own sites. Thanks Wix!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

One problem after another..

WIX took over 6 months to find a fix for a problem with navigating between pages on Safari browser. They finally resolved the problem only to create another potentially worse issue where only the header and footer of the homepage loads. They say they are trying to fix this but can't give an ETA for the fix. Will I have to wait another 6 months for a fix? The link to a YouTube video demonstrates the problem. It's embarrassing and losing me a lot of business. http://youtu.be/tm2U6ElDfbc
WIX

Reply from WIX

Dear Chris O'Connor,

This error is fixed! After an investigation into the complaints received, we would like to clarify that the issue with the page loading not working on Safari has been resolved.

Wix works hard to ensure that our sites work across all browsers and their latest versions. This error occurred with older versions of Safari only. As soon as an error is identified, we do our best to inform our users and resolve the error as soon as possible.

As always, we thank you and appreciate your understanding as we worked to resolve this issue. If you need further assistance, please don't hesitate to contact us at the email premium@wix.com; we always respond in the same day.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Selling a website that does NOT work

Its is known that the site will no work in safari but in cases i have also client telling me that they are using Firefox and couldn't load up the site. The navigation bar does not work, it is as good as having only one page website. The problem has been here for more than 6mths and it is still not solved. How can i use a website that does not load, slow and link that does not work? check out their forum yourselves, note that they say they have solved it and only some are still affecting. You go through it and see for yourselves if anyone has seen it fix? its a bullshit http://www.wix.com/support/forum/html5/error-messages-and-known-bugs/live-website-errors/261113-known-issue-menu-on-saf

Furthermore, after we have been making so much noise on their forum and asking fellow customers like us having difficultly to talk to their customer services for months. we brought this site address up for everyone to write a reviews. it were all negative and we all know there are so many problem with WIX. that suddenly a group of people came in here to write good reviews and five star rating? you judge for yourselves if they are from WIX… shameful… For those who gave a 5 stars, please give us your url for us to check your WIX website if is workable to prove it!
WIX

Reply from WIX

Dear Aaron Long,

This error is fixed! After an investigation into the complaints received, we would like to clarify that the issue with the page loading not working on Safari has been resolved. All Wix sites should work on Firefox; if the error continues please contact our customer support at premium@wix.com with the title 'Attention: Leah' and we will respond within the day.

Wix works hard to ensure that our sites work across all browsers and their latest versions. This error occurred with older versions of Safari only. As soon as an error is identified, we do our best to inform our users and resolve the error as soon as possible.

As always, we thank you and appreciate your understanding as we worked to resolve this issue.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Easy and Great!

I love how easy it is to customize and build a website and change it as many times as you want! It's great and I love it!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Hottest deal on the Planet

Easy to use and all in one user friendly interface. Love it Like it. There has to be real brainiacs running this thing. Bravo for you Wix.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Wix made our website easy to build, change, and create as a comprehensive and attractive site.

I had little experience in building a website but Wix guided me with its helpful tools to create a site that has provided everything I could have wanted. I like the choices of formats, pages, texts, photo uploads and many guidelines that helped me as I found my way. I have been entirely pleased with my site and plan to continue using Wix as a resource for the company that wanted the website. I would use Wix again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

SO YOU'VE GOT AN IDEA FOR A SITE, NO NEED TO GET WIXED UP, JUST FOLLOW THE DOTS.

I've recently started to completely re-design my site. I'd absolutely forgotten how easy wix makes it all happen. I cant imagine a business which wouldn't benefit from using this provider. Believe me I've tried them all and wix can take your ideas and turn then into a dynamic internet presence.
Degg Newman
[external reference]
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent, user friendly and flexible templates

Great experience for a non-technical person trying to build their first online presence. Templates were very easy to use, sufficient flexibility for customisation exists and designs are catchy and trendy. My single recommendation would be into support and customer service - I don't think the forum approach is suitable to many people and the absence of a phone line to call or email to use for issues may be putting some people off.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

DOES NOT WORK WITH SAFARI

I have 4 sites with Wix and all of them have issues with Safari not loading and visitors having to either close their browsers or reload pages. They have known about this for a year and since December have really gotten heat from many of us. They have sent fake reviewers here to post positive posts, but I'm telling you, you need to beware. They are not helping us and fixing this issue and many of us are not getting compensated for not being able to sell our products online. They refuse to acknowledge us and this outstanding issue!
WIX

Reply from WIX

Dear John Rutherford,

This error is fixed! After an investigation into the complaints received, we would like to clarify that the issue with the page loading not working on Safari has been resolved.

Wix works hard to ensure that our sites work across all browsers and their latest versions. This error occurred with older versions of Safari only. As soon as an error is identified, we do our best to inform our users and resolve the error as soon as possible.

As always, we thank you and appreciate your understanding as we worked to resolve this issue. If you need further assistance, please don't hesitate to contact us at the email premium@wix.com; we always respond in the same day.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Wix changed my life!

I have and do, on a regular basis, tell people about Wix. I used to spend sooooo much time trying to tack down my website guy. I'd email and wait....and wait..........and wait. Or, I'd spend a ridiculous amount of time trying to learn how to code whatever change I needed myself. NO MORE! I've built 3 sites now, with plans for more. I'm even considering building sites as a side business! Use Wix.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Easy!

I like my website, I did it all myself. It is very easy to navigate. I got great compliments from my visitors.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Not a worthwhile website builder anymore

Once upon a time I built a nice website using Wix Flash editor and everything was great. I was impressed and loved the look. Then, for unannounced reasons by which everyone was baffled, WIX changed to a dopey "HTML5" editor which didn't offer any of the terrific Flash features of the old editor, but which put WIX in the same mediocre pile as other ho-hum free website editors. I built a new website with the "new" HTML5 editor for a different project but will not stay with it or WIX. Worst, however, WIX's response to its numerous criticisms has been not to correct the issue and remove the HTML 5 editor and revert to the Flash editor which had set it ahead of the pack, but instead has loaded up their review site with obvious staff-generated pro-WIX reviews -- a ploy often used by companies facing a barrage of customer criticisms, but a transparent and insulting ploy. Any company so disinterested in its customer's honest feedback as to create a false positive image is not a company which deserves my business nor my customer loyalty. And judging by the negative comments here, (once you get past the phoney positive ones,) I am clearly not alone. Live and learn Wix. Live and learn.
WIX

Reply from WIX

Hello,

I'm sorry to hear that you're dissatisfied with our new HTML editor.

The way people consume the internet constantly evolves and Wix continues to provide you with a wide variety of solutions for creating your web presence. With the new HTML editor we give you the choice between technologies as well as designs. Deciding between the two platforms depends on your specific needs: HTML5 provides new technological capabilities and solutions for mobile devices that don’t support Flash, while Flash remains a strong visual platform.

Both editors are excellent website building tools. The Flash editor has customization options, such as animations and behaviours, which are unavailable in HTML, whereas the HTML editor has better search engine optimization, revision of site versions through the Site History, the App Market, header meta data, optimized mobile view and a more streamlined look. Both have their advantages and disadvantages, and I can only recommend that you try both and see for which you have developed a preference.

If you still wish to create a Flash site, just choose from one of our templates here:

http://www.wix.com/website/templates/flash/all/1

Please let us know if we could assist you further.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I love using wix because it truly customizable and I don't have to be a coder to make a beautiful site!

I've created tons of websites using wix.com. It's fast, easy, and I can customize it with my own designs or if needed the templates they offer are really professional and easy to use. I recommend it to anyone wanting to create a website or start an online e-commerce business.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Stellar option for easy web design!

I recommend Wix to anyone who is looking to either build a website or switch from their current website builder. It's simple enough for beginners to use and has some advanced features for those familiar with website design. The templates are wonderful and as a result, our website looks professionally done.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

improving through the years..

I've been with Wix for several years now - probably since the beginning and I cannot tell you how wonderful it is to see this company grow so much and offer a variety of services that they keep adding constantly.

I myself am a Web Designer and the one thing that I love about wix is that I can make as many changes as I want on the fly, it is so fast and easy that I even create several websites for clients...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

From begginers to experts Wix is onestop website solution for all

Thanks for tipping me off about Wix, had a look at the site and thought I'd take the plunge and have a go. As you know I have created sites using Word Press, but found it restrictive and too HTML code base. This site is superb makes everything simple, and within a couple of hours I had perfect site ready to launch to the world wide web.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great way to build ones own website but, it's online store options are very limited on what companies you can set up a merchant account with (being able to link with Square would be outstanding).

Great way to set up your own website. While there is a learning curve once you get how things work you'll be up and running in no time. Yes, there are limitations that are to be expected but, these limitations are nothing to worry about. One major drawback I have with Wix is the limited options available as far as setting up your online store with a merchant account company. The current options include PayPal and bunch of other not too heard of other merchant account companies. Since my business is small PayPal wanted to "hold" 50% of all of my sales for what they called "protection", the 50% was continually rolled over each month with no time limit. Who can afford to have 50% of all sales withheld? I decided to work with Square Up Merchant, their 2.9% fee is pretty much the standard but unlike other merchant account companies Square automatically deposits sales the next day into my bank account (and they don't withhold funds for "protection"). It's not convenient to have be operating two sites (Wix and Square) but the bottom line is whats important, I have my sales directly deposited into my back account next day without any hassles or problems. Overall, I think Wix is pretty good for what you pay for. The only thing I wish Wix would do is make available other merchant account companies.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I never hesitate to recommend Wix.

Wix has templates for just about any business or idea that you can imagine. And each template looks professional and current. What I also like about Wix is its ease of use. I am not tech savvy by any means and I am able create and manipulate content exactly as I imagine it. Whenever any of my friends or acquaintances tell me they are considering making a website, I suggest Wix.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Outstandingly incredible!

Wix has thought of everything. Now anyone can have a great looking website for a fraction of the cost of having a designer do it. If you're a small business or an individual, do yourself a favor, save a lot of money and do it yourself with Wix. They're the best.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Nice templates and easy to build even for beginners!

I've created a couple websites now with Wix, as an ex-customer of [external reference]. I found that working with HTML was much easier than I thought, and putting together a full e-commerce site made me feel like an expert even though I was merely a beginner. It was also very easy to point my prior-owned domain name to the site. I tell all my friends about Wix and I often offer to help them make a site when they tell me they are technologically challenged, then once they get up and running, they're like "Oh I got this, step aside". I do have some small issues with lagging and some little glitches that annoy me occasionally, but I think you're gonna get that with any software program, so overall I give it 5 stars!

WIX Details

About this company

Create a free website with Wix.com. Make free web design in Flash website builder. Customize free Flash templates or make your own website

Visit Wix

Contact information

Write to: support@wix.com
Call us on: www.Wix.com/about/contact-us
We live here: 2601 Mission St. Suite 300
94110 San Fransico
United States

Category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.