I have bought your slipovers for years and the quality is first class. The delivery was fine. BUT ordering was a nightmare. Your website was unbelievably slow and it was in the early hours of the morning when the internet is virtually unused.
This is not meant to be a negative review because I like the jumper . I especially like the length. I am usually an XL but this jumper is big on me. A large would probably been ok but the difference is not sufficient for me to send it back. This price was good and the jumper arrived when they said. So all in all a good company to deal with.
I bought a jumper for my fussy golfer husband. This jumper fitted perfectly. Great Idea to measure the actual garment so you can compare the size with what you already have. I have always had problems getting decent jumpers at a reasonable price that fitted properly. The quality is equal to golfer jumper makes which cost 3 times the price and when my husband says "order some more" it must be good
I first bought Woolovers garments a couple of years ago whilst visiting the Community Centre in Lyndhurst where the Company was hosting a 'sale day'. I really liked the items that I bought. I am a "wool" person - a cold mortal and love to be 'kept warm'. The garments which I chose did everything I asked of them. The only trouble is they last so long !!! I like to make changes if colour so I pass-on my 'old' Woolovers to a friend (who looks after horses for a living) and I replace them with my choice of new colours. I simply love the Woolovers jumpers that I have. I wear them all the time. They are good tempered, wash well, retain their shape and are so lovely and warm. Since that visit to Lyndhurst, I have continued to purchase my Woolovers on-line and have NEVER been disappointed. It's a cold day and I am "warm as Woolovers" in my jumper. !!!
The quality of the goods ordered was second to none - and the service excellent! However, when I needed to return the items, due to fit, I was surprised I had to pay the postage, myself - which is unusual nowadays , as most companies include a pre paid returns label with the order. The return postage , when added to the initial cost of delivery, was over a fiver, yet with nothing to show for it ! On this basis, I doubt I'll be placing further orders, which seems a great shame.
So impressed with my two Woolovers Oxford Collar cardigans. They are a good quality wool, comfortable fit and look smart for work. I didn't like the side splits though and asked Woolovers for some of the wool the jumpers were knitted in so I could sew them up invisibly. They quickly sent me a good amount of both colours, carefully wound onto a card.
Must say, every time I have contacted Woolovers customer services they have been extremely helpful. Nothing is too much trouble. Very impressed - and all for just £22.50 per cardigan! I couldn't improve on that. Would recommend them to anyone.
Have only just found Wool Overs and am very impressed with the quality of the products and their communication and service. I found that it is important to read the sizing comments for each item - they know their products and it really helps with getting the correct size.
Wool Overs sells good quality products (jumpers, cardigans etc) at reasonable prices. Lovely choice of colours, wool, silk and/or cotton mixes, and is for both men and women. Their service is excellent and if by chance the size is not quite right the garment can be easily exchanged (only had to do this once).
I had received gifts from Wool Overs many years ago but somehow had forgotten about the company when it came to buying for myself. Now have remembered, and used them, and will continue to use them. No skimping on size or quality, a greater range of styles and colours that I could ever wish for, fast service, straightforward returns service (not used), British made.
Great sweater and remarkable quality, but upset the color! It is brighter in the picture, but in real life look like a faded though. But otherwise I'm happy with it. Size-fits-dimensional grid. I would recommend this store to your friends!
Placed an order - very easy. Chose a size to wear over a blouse - too big Returned items - no hassle Very helpful lady rang to say colour in medium size sold out then took the trouble to help me choose an alternative. - call much appreciated. Replacement order arrived quickly -Excellent.
There is plenty of choice of style and colour. My only complaint is about the inaccuracy of the depiction of the colours available. I ordered a charcoal jumper but when it came it was much lighter than expected. I was disappointed with it but was reluctant to return it as I would have been liable for the return postage which would have meant I had paid two sets of postage charges for nothing..
I have, so far, bought six items - jumpers and dresses, and every one was just as 'the doctor ordered': well designed, well made, wears and washes well, - whatever one can expect from a knitted item, they have it all! The sizes are on a generous side, this is made clear enough and, even, the Customer Service emailed me, asking to check if I am ordering the right size, as I wanted the dresses to be loose fit and choose M. They are so soft - 'purrfect' for colder weather. The colours are trendy, I got plenty of complements. The roll-neck lambswool sweaters, IMO, are a bit itchy and need another layer underneath (for a sensitive skin individual like me). We moved to France seven years ago and I found Wool Overs by chance, searching for a couple of sweaters for us. When the order arrived, it was a surprise to realise, that the factory was, actually, in Sussex, just next to our daughter's home. I would, without hesitation, recommend Wool Overs to anyone.
I am really glad I came across this company. Their products are very good quality and they are also reasonably priced. I wish they would also do woolen accessories (like hats, scarves and gloves) to match some of their lovely clothing! The service has always been spot on - quick deliveries, things wrapped properly and if there are problems they are sorted out quickly and without fuss. The latest purchase was for some woolen smocks which I wear almost daily. They help to keep me that little bit warmer and they are an indispensable part of my wardrobe. I already recommend them to my friends and I will be using them again.
I have been purchasing jumpers from Woolovers for a number of years now and have always been very satisfied with the quality of the service and the items purchased. I have not found the same quality for the price asked, anywhere else.