Worktop Express reviews

Worktop Express reviews

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Review by confirmed purchaser

stunningly beautiful ! kept wanting to feel it !

Really pleased with the service and workmanship, we had our worktops fabricated to fit around our kitchen, staff were very helpful and couldn't do enough to help.
Delivery was bang on time with courtesy phone calls to let me know they were on their way, very helpful delivery staff who had to bring the worktops around the back of our house which is over 250 years old, as they didn't make doorways that big back then!
Excellent! Has made such a difference to our kitchen !
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Review by confirmed purchaser

excellent service

Could not fault the service, very happy with the worktops.
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Review by confirmed purchaser

Wonderful worktop and super service!

We are really pleased with the solid beech worktop we bought. The quality of the top is lovely and the price was the best we found. We ordered a long length in a size we couldn't find in any shops and it was perfect for the project we needed it for. Delivery was excellent - it came exactly when we ordered it and the driver phoned as promised to say he would be thirty minutes. The two delivery men brought it into the house, and this leads me to my only words of caution. If you choose one of these solid wood tops, make sure you've got plenty of muscle available as they are incredibly heavy! They are not the flimsy light ones I have come across in shops? Well worth the money!
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Review by confirmed purchaser

Easy process! Excellent service.

Good sampling system . Incredible value and quality . Straight forward fabrication help. First class delivery with all items indvidually wrapped and protected. Friendly efficient staff when phoning. Brilliant.
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Review by confirmed purchaser

Overall Would Recommend the Service

The product is excellent but need to improve communication with customer in the event of a problem. This was a quality control issue after fabrication.
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Very professional

I was asked by a customer of mine to supply and fit a new Oak worktop. I had a look online and luckily came across Worktop Express. From the outset the staff were professional and very helpful. I collected the top myself and got to see their amazing showroom. I highly recommend this company to anyone. My customer is extremely happy with the product
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Review by confirmed purchaser

Brilliant!!!!!!!!!!!

Ordered my worktops without any problems. Best price i could find any where, delivery was as it said on the web site. Two lovely men delivered my order, very polite and made sure i was happy before they left. My worktops are now in place, oiled and i must say they look beautiful. Thank you for a hassle free service and my wonderful worktops, will be recommending you to all my friends.
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Review by confirmed purchaser

Super looking beechwood work tops

Very impressed with the quality and speed if delivery. Work tops looking wicked now they've had oodles of oil. Can't wait for the carpenter to fit them
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Review by confirmed purchaser

Excellent product, excellent service

I cant fault Worktop Express at all! The web site was excellent and easy to use. However I had questions, so I rang to place my order. I was really pleased that the person who took the call could answer all of my technical queries straight off, and then took my order so the whole order process was painless. The delivery was exactly as they planned - we had an email 2 days before to confirm, and a phone call half an hour before as well. The delivery men carried all the goods in and put them where we wanted.
I am going to fit the worktops next week so I cant guarantee that the installation instructions are perfect, but they are clear and comprehensive so I am not anticipating any problems.
All the people I have dealt with have been friendly and professional.
A first class company, and I would thoroughly recommend them.
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Great product, delivery and cost! 10/10

We ordered 2 x 3m oak worktops last week which arrived yesterday.
I am so impressed with the service! The tops are hefty and feel super solid - and also far more expensive than they are! The website was really easy to use and they carry all the extras you might need to get your kitchen tops in tip top order! The site also explains what all the bits are for so if you're like me and don't know your upstands from your plinths - the site explains it all.
The delivery drivers were helpful and advised on the best way to store before we start work this Easter weekend.
I have already recommended worktop express to other people! Thank you!
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Review by confirmed purchaser

'Top drawer' range of products, easy to order and delivered on time.

I wanted a breakfast bar to match my walnut work surfaces already installed. Several people had told me there probably wasn't such a thing available, and if there was it would weigh a tonne and would therefore cost a fortune to deliver. WRONG!! Worktop Express had a great range of lengths, widths and depths on each of their work tops, it was very easy to order what I wanted, and it made it very clear the dates on which it could be delivered. Two strong men brought it into the house. Job done! Fantastic service and would have no hesitation using Worktop Express again.
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Review by confirmed purchaser

Excellent communication and service throughout.

Very pleased with the work tops. They look stunning in our kitchen.
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Review by confirmed purchaser

aaa111 first class service and product

I would use this company again very professional.
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Review by confirmed purchaser

Good customer service

Delivery was on time and the half hour phone call was very useful, both drivers were friendly and helpful. A couple of problems with connector bolts and moisture barrier tape missing from my order but these were sorted out and sent on. However, as the only mention of tape is in the fitting instructions I didn’t realise this was missing until the fitter arrived on the Saturday morning so has had to be done afterwards. I’d like clearer instructions, either on the website or with the delivery, on how/when to oil the worktops as I found differing advice between the website and the instructions that came with the oil, although an email to customer services cleared this up quickly. The customer service team were very helpful, which I did appreciate however I would have much preferred to have had everything delivered correctly and not had to contact them at all. Pleased with how the worktops look but they don’t feel that great – I was expecting a really smooth finish but they seem quite rough in parts.
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Review by confirmed purchaser

A quality product purchased with excellent customer service help.

I looked at the webpages and made a request for two hardwood worktop samples. These arrived promptly. A follow up telephone call resulted in my order for cherrywood worktops being placed on Thursday. By Monday next, two coats of oil had been applied in the factory, and the worktops had been delivered as promised to the address of my kitchen fitter. When I got back from holiday my cherry wood worktops were on site and looking resplendent!A very satisfied customer.
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Review by confirmed purchaser

Amazing service within 36 hours

Excellent quality Oak worktops were ordered at 10pm on the Monday and were delivered by their own van at 4pm on the Wednesday. You could not ask for a better service
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Review by confirmed purchaser

Polite prompt and friendly.

Good phone manner from placing the order and a quick delivery team.
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Review by confirmed purchaser

Quality product efficiently delivered.

I have used worktop exress in the past and have been very happy with the quality and value of the prime oak worktops I have bought.
The next day delivery was a bonus.
Only gripe was that the packaging on the worktop I had delivered this time was damaged and one of the corners of the worksurface had also been knocked off. Unfortunately he delivery men were obviously in a hurry and so I did not get chance to check my delivery before they left.
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Review by confirmed purchaser

Wood`nt know what to do without Worktop express.

Having a kitchen refit is a major feat but when you have companies that deliver on time ,keep you informed along the way and then provide an excellent product at a competitive price, one can relax for a while. Lovely oak top now in place and I`m smiling.
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Review by confirmed purchaser

Great service at a great price

the whole experience was simple and efficient - easy to order, kept fully up to date on order progress, and delivered when they said they would. And all at a price far cheaper than the high street.

www.worktop-express.co.uk Details

We stock the largest range of wood worktops in the UK!

Over 5,000 worktops in stock, live stock system that is updated 24/7.

We pride ourselves on our delivery service!

Nationwide 2Man delivery service available, Next Day Delivery on orders placed before 10am.

We have a proven track record of providing excellent customer service!

Worktop Express® delivered 30,000+ orders in 2013. We achieved a 99% first delivery success rate with our 2Man delivery service

We pride ourselves on the quality of our goods!

Our worktops are only made from high quality, A-Grade, sustainable timber.

About Worktop Express®

The UK's leading online solid wood worktop specialist, offering unbeatable value and unmistakeable quality.

Visit Worktop Express

Contact information

Call us on: 0845 22 22 644
We live here: Brearley Court, Baird Road, Waterwells, Quedgeley, Gloucestershire
GL2 2AF
United Kingdom

Category

Worktop Express is ranked 15 out of 95 in the category

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