My daughter just bought some and was impressed by the quality so cancelled my order from another company and went with worktops express. Arrived on time and was very pleased.
The work service that we received was fantastic quality and as explained on the website. The communication from Worktop Express was second to none and they kept me in the loop at all times. The delivery and customer service on the day was excellent. I would and will highly recommend Worktop Express to anyone who is on the lok out for new worktop.
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FIRST PIECE DAMAGED NOT ACCEPTED. SPOKE TO CUSTOMER SRVICES WHO ASSURED THE NEXT PIECE WOULD BE CAREFULLY CHOSEN AND DELIVERY TEAM BRIEFED. SECOND PIECE DELIVERED IN WORSE CONDITION THAN FIRST, DELIVERY TEAM EMBARASSED AND CALLED THEIR MANAGER WOODC NOT ACCEPTED WHICH MEANT WE HAD TO DELAY OUR KITCHEN INSTALLATION AGAIN. SPOKE TO CUSTOMER SERVICES WHO HAD MADE NOTES REF. CONDITION OF PIECE OF WOOD AND SAID THEY WOULD MAKE SURE THE NEXT PIECE WAS OK AND DELIVERY TEAM BRIEFED. THIRD PIECE OF WOOD, NOT PERFECT BUT ACCEPTABLE, BUT DELIVERY TEAM NOT AWARE OF THE SITUATION. A VERY STRESSFUL EXPERIENCE, BUT TO SAY THAT THE THREE DIFFERENT DELIVERY TEAMS WERE ALL GREAT AND SO WAS [Name] AT CUSTOMER SERVICES, ITS A PITY NO-ONE CARRIED OUT HIS INSTRUCTIONS FOR THE SECOND PIECE OF WOOD AS YET AGAIN THE KITCHEN INSTALLATION WAS HAMPERED. THE STAR RATING DOES NOT APPLY TO THE STAFF WE DEALT WITH AS ALL WERE VERY COURTEOUS, ESPECIALLY THE SECOND DELIVERY TEAM
Fantastic quality worktop (nephew who is a cabinet maker impressed and brother in law fitting kitchen will use for his kitchens in future) Delivery was brilliant, phoned 30 mins before and delivered carefully by 2 man team, Price leaves rest standing :-)
The new worktop was delivered promptly, as described, by 2 men who were extremely polite and helpful. The worktop was better quality than an existing oak worktop, purchased from a national kitchen company some years ago, and was much cheaper. I wished that I had taken more time when we first fitted our kitchen, I could have saved 100`s of pounds.
Worktop - excellent price, excellent service, cannot fault worktop express at all
The delivery process was well organised and was made exactly as advised by email. Driver and mate arrived bang on time with the worktop. Couldn't have been more helpful; in the end having to get a 9 foot top through a window, so it was in the right room.
The quality of the product is excellent and the instructions easy to follow and common sense matched by reasonable price. This whole process started with a well designed and fully functioning website and ended up with full customer satisfaction. Customer service, as it should be.
Good service and product was great. When I wanted to exchange the thickness of worktop (I had ordered the wrong size) this was changed without a fuss. However I did think it was a bit much to then charge me a collection and a delivery fee (£50 in total). Apart from that would use again, but check the worktop thickness before I ordered!!
I had oak worktops fabricated to exact size with all cut outs including one around a pier. They went together like a dream and quality of finish is excellent. Make sure you measure accurately though as its you responsibility however they send you a detailed drawing back really quickly which makes checking what you've asked for easy.
Having looked around for solid beech worktops, i was slightly skeptical at the cheap price by comparison. I opted for the prime beech which was a little more expensive but still very cheap. I was extremely surprised at how good they are.
The delivery crew were prompt, excellent and courteous.
The worktops have now been installed and oiled and I must say we are over the moon with every aspect.... Perfect.
I certainly will recommend this company and indeed already have. Well done and thanks
Modernising my kitchen, I chose oak worktops from WorktopExpress. I chose to use their fabrication service to cut the worktops to size and shape, and had them pre-oiled, I could not be happier with all aspects of the process. The worktops were delivered exactly when stated, and look magnificent. Would I use WorktopExpress again?, most definitely!!
Ordering first time from a new online supplier can be result in buying a product that isn't as good as it seemed on their website. However with Worktop Express the neatly packaged samples added confidence and the products were easy to order from the site and arrived very promptly. Even better, the goods looked better than the samples.
It is difficult to to make a completely objective assessment of quality and value for money, but the cost quality of the oak worktops I purchased haven't disappointed me.
The full experience from placing the order to the delivery guys was fantastic. When I phoned to place the order they originally could not meet the delivery date that I needed but pulled out the stops and arranged for when I wanted, and then the communication was superb so you know exactly what was happening all along the way. Then how polite the 2 delivery men were - thanks guys!!
Now it's fitted and just look brilliant, a real centre piece. Many thanks to all at Work Top Express - you can send me the cheque later. No seriously brilliant, totally recommend. Will forward you a photo.
The website is very easy to follow and has all the information you need to choose, install and care for your worktops. You have choice over delivery times and the two man delivery service was very professional and helpful. I would not hesitate to recommend this company to anyone. We chose the prime oak and they look stunning!
IM SO PLEASE TO FINE THIS COMPANY ONLINE THEY ARE SO ON THE BALL ITS UNBELEIVEBLE, SUPER FAST SERVICE EXCELLENT ITEM AND REALLY FRIENDLEY DELIVERY DRIVERS, I WOULD OBSULUTLEY RECOMEND THIS COMPANY TO EVERYBODY..........................
Bought some walnut work top for £1,800when I had only budgeted for£1,000 but all the fabrication cuts etc. knocked it up to more than I wanted to pay but it was important for me to get the cuts spot on so let work top express do most the cuts and edging groves etc. glad I did as every thing they did for me was tip top and the my work top , now fitted looks outstanding. Thanks again , I will recommend u to any one who needs a wood work top . Ps customer service outstanding a swell.
Could not fault this company, from the very first phone call. The work top was delivered on time and the day they said. Even email you confirmation of delivery,the driver and mate call you 30 minutes before delivery. Fantastic service. Well done
Excellent service, excellent product, delivered on time.
Our worktop arrived as promised. The delivery service was in touch on the day, and the delivery window was only a few hours instead of the standard 'between 7 and 7'. The oak worktop we ordered is gorgeous and really completes our new kitchen. Very very satisfied with the phone service, website and delivery. Cannot say enough positive things.
Would highly recommend
We are very happy with the quality of our new worktops . The price was competitive even when considering shipping to Austria. Whilst there was a small delivery glitch initially, worktop express made sure that everything was ready for delivery just in time. We would definitely recommend them and use them again.
this is my second purchase of oak tops and once again the experience was great. timely delivery, great value for money and love the product.
The worktops are a great price and the staff are really helpful and delivery was prompt. When a piece was missing from the lorry as a gesture of goodwill they sent the piece again with extra details processed free of charge which was really helpful to us. Highly recommend them.
Given you are going to have to live with your worktop for as long as you live in your house then it has to be right. WTE provides the choice, the samples, the flexibility to allow you to make the right decision and then delivers on what you choose. Even shaving a couple of days off the schedule to accommodate some fitters. Thanks a lot guys.
Thank you so much for our beautiful worktops, but a bigger thank you for the faultless service you provide to your customers. Your high street competitors could learn a lot from you! Your staff are extremely knowledgeable and efficient. When you say you'll call, you do call - what a refreshing experience! Brilliant, brilliant, brilliant.
We would highly recommend Worktop Express to anyone.
From start to finish an easy transaction. The sample arrived very quickly, the ordering process was efficient and the delivery well organised. Knowing the delivery was 30 mins away ensured our guys were ready to unload it. The quality of the product is excellent and given the kitchen that WOW factor.
The ordering process was clear, the website was uncluttered and there were many options that I could choose from.
This process was made better by the choice of delivery date and a 3 hour slot once purchased. The delivery guys were at the beginning of slot which helped with planning the rest of the day.
Although the website stated that my bamboo worktops would contain voids they were right. Once I'd cut the hole for the sink there were two 30cm long, deep slots but they were not going to be visible, wasn't worth reporting and to be fair was completely outside the control of Worktop Express.
They'll be my first port of call for the next worktops.
I haven't done extensive hands on research into other wooden worktops, but this certainly beats them hands down on price! I'm very happy with the quality. The appearance is slightly variable as you'd expect from a natural product. A couple of minor imperfections, but no problem, just make that the underside!
I think the worktop will improve with time and age. I didn't buy the Danish oil as I thought it may have significant mark up over where I can buy it, but the 2.5L is a good price.
The delivery guys were lovely, but like some of the comments I read before I bought, I think 'next day delivery' is ficticious. Order in advance!
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