Reply from Worktop Express
[REPLY]
- Reviews (3,523)
- David Bayley
- 1 Review
Our whole kitchen seems suddenly transformed!
Come across and see our new sink worktop & draining board! Our installer lives in our road and is a professional carpenter. In a very few hours our old decaying wood top was replaced by a thicker one. Much more appropriate and finished off by two preserving / sealant coatings. All solid, shiny, immaculate.
Immediately we went out to buy a new dish drainer and matching bowl. Now for a new toaster and kettle I think!
- andy
- 2 Reviews
Excellent product and service
Thank you worktop express for providing me a first class deluxe oak 90 mm wide stave worktop great customer service from the moment my order was received to the phone call from the delivery men to say it's here!
Thanks again Andy scotcher
- Richard hedgerr
- 1 Review
Tops are tops in all aspects
Wot brilliant service I experienced from the 1st call to delivery was 3days very helpful delivery men didn't even want tea so saved on teabags
- Ken Moore
- 1 Review
Work tops that are the tops !
We ordered our worktops on line and asked for a call to confirm our requirements which they duly did the next day. We had to alter the order slightly and again they did this faultlessly. The worktops were delivered when promised and were well packaged. They are excellent quality and greatly enhance our new kitchen. We would highly recommend Worktops Express to our family and friends.
- Gideon Smith
- 1 Review
happy happy happy house, very happy with my purchase
Find worktop express online at random but what a find - the ultimate question is 'would you recommend?' The answer..... Yes I would!
- A Symonds
- 1 Review
very professional experience from start to finish, including delivery
very easy to find product, very quick response with detailed drawings of worktops , with all cut outs and sizes shown. competitive prices, very quick delivery, with good packaging, for added protection, and also good website showing fitting/ care instructions.
would recommend.
- Peter Veitch
- 1 Review
Well priced and arrived promptly
The iroko worktop I ordered was competitively priced and was delivered with 2/3 days. No problems at all
- Justin Crock
- 1 Review
excellent service quality and value for money for a lovely worktop
Would recommend express worktops being a carpenter i know what to look for in a quality piece of wood and this ticks all the boxes thr staff were really polite and helpfull and the delivery service wsd excellent.
My address is 4 fairways crescent fairwater cardiff cf53ea
- Ruth Horton
- 1 Review
Great worktops and very good customer service
I would recommend work top express, the website is easy to use and when I had a query the staff were very helpful and completed the order over the phone straight away. Very quick delivery with a 3 hour delivery time slot given followed by a phone call 30 minutes before they arrived. No complaints from me.
- IRENE
- 2 Reviews
Outstanding service
I would recommend work top express to anyone wanting good service a slight mistake with my order was put right within 24hrs with no quibble whatsoever .Nothing was too much trouble for any member of staff I dealt with 5 star service.
- andrew saye
- devizes, GB
- 3 Reviews
great price , quality and service
not a lot more to say. prompt efficient delivery at time and on day notified . quality product and easy to order. follow the instructions and treat with care and the final results will reward you
- M Ward
- 1 Review
First Class
excellent worktops, good quality, and prompt delivery including all sundry items required to maintain worktops. All mombers of staff we dealt with were exceptional helpful.
Would definately use again.
- MILES GOSLING
- 2 Reviews
prompt service and a great worktop
I bought a 4metre length of Zebrano, it has great colours and didn't require too much sanding to get a smooth finish. Overall pretty chuffed and would buy again
- zoe bawtree
- 1 Review
Great fast communication
I recently bought a work top from this online company and was very impressed by the high level of communication and quality of the product. Very professional with easy fast delivery.
- craig scudder
- 1 Review
Great work tops delivered very quickly in perfect condition.
Was surprised that you sent out a van with two guys but they wouldn't lift the work tops up a flight of stairs to a first floor flat. Just so that you know I have just had about a dozen deliveries to my flat and your guys were the only ones unwilling to carry the products up the stairs. Why send out a can with two men if they
- Leona Merolla
- 1 Review
Quality product, excellent customer service, great communication - would recommend.
As a new customer, I was unsure of the process of ordering a new worktop and of the policies around issues/returns etc. When I called for more information the staff I spoke to were well-informed and instantly able to answer my questions. The process of checking the details of the order to ensure absolute precision is thorough but simple and the delivery of the worktop was absolutely as agreed - excellently communciated and on time. The worktop itself is of fantastic quality and I am looking forward to it being fitted in a few weeks. Overall and excellent service and I be a returning customer when I sort out the rest of the kitchen...!
- Paul May
- 1 Review
Brilliant service, excellent price, awesome results.
Our kitchen looks fabulous with the new european walnut worktops; Worktop Express were significantly cheaper than their competitors and the quality is of a very high standard.
I will definately recommend them!
- James Giller
- 1 Review
Iroko Worktop
Very pleased with the service from start to finish. Nice web site - easy to use. Quick delivery - arrived on the day and time specified. Very helpful delivery team who unwrapped each piece for our inspection. Our only concern was dealt with promptly and we were reassured. Would happily recommend to anyone and use again in the future.
- Vanessa Lawson
- 1 Review
Great value for money, good quality and efficient service
Website very easy to use, both viewing and ordering. Service great in respect to email confirmation of order and delivery date and time confirmation. Turn around time on delivery was excellent. Once worktops arrived was really pleased with the quality and now they are fitted they look fantastic! Have already told a number of friends where I got them from along with the excellent price compared to other outlets. 10/10
- Ewan Grant
- 2 Reviews
Best wood around
Don't think you can go wrong with these guys, everything was perfect and the finished job made the kitchen really special.
- Mr Jason Ziel
- 2 Reviews
Confident of good service.
This is the second order I have made from Worktop Express. Great product at a very competitive price and with an efficient customer service system in place you are kept well informed of the progress of your order. Recommended.
- Patrick Maddock
- 1 Review
Excellent service!
Just taken delivery of 3 oak worktops.Good communication and rapid delivery.Thanks guys for all your help.
- Barry Spratt
- 1 Review
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- Nicholas Barter
- South Lancing, GB
- 1 Review
Does exactly what the company is called!
Once I had chosen to have solid oak worktops, I was left with the question where to get them from, especially considering the differences I had seen between various examples seen in showrooms etc. I then ordered several samples, including a sample from Worktop Express. I was instantly impressed, firstly that their sample arrived first, then by the quality of the presentation of the sample, including oiling one side to show what the original and the finished (oiled) surfaces look like. After all the other samples arrived, the sample from Worktop Express stood out above the rest.
I placed an order, requesting a delivery date, three days later.The delivery was prompt, calling 30 minutes before turning up.
The worktops are excellent, including the accessories ordered and would recommend this to anyone. It's just a shame that worktops aren't something that you order regularly enough to keep going back to the same supplier!
In addition to the products supplied, the information guides on the website were extremely helpful and would recommend a read.
- Jamie Clancy
- 1 Review
Great product, great price, good service
Recently ordered several walnut work tops and upstands from Worktop Express they arrived in no time at all and are a really great product and make the kitchen look far more expensive than it really is! Price wise they completely undercut the likes of B&Q and Homebase so really it's a no brainer. The work tops do take some preparing (they would from all suppliers) but the end result is great.
Delivery with Worktop Express's own delivery service is excellent, they provide a delivery slot, several reminders and then a call before its final arrival as well as plenty of delivery options. I had to reorder additional supplies after the initial delivery and due to timings used the alternative courier service which is provided, this is no way as good as their own delivery service, there is a delivery day, but no reminders, no slot and the tracking service on the website doesn't appear to work. My advice use Worktop Expresses own delivery service!
Would highly recommend Worktop Express.
- Simon Harvey
- 4 Reviews
Excellent value and fantastic service, would recommend to anyone
We were quoted double the price by well known swedish 'value' shop so took a risk to save the pennies and so glad we did. The worktops are great quality with lovely variation of grain which looks stunning now its in place and oiled. The service was excellent. We ordered early but had to delay as our preferred joiner was a week late, we had to delay or risk having 12m of worktop in the middle of the lounge for two weeks!! Worktop express had no problems holding the dispatch and when it arrived, the two pleasant delivery guys skillfully got it in through the window without a grumble. We also had a sample delivered to us next day in order to match to our flooring. really really pleased with every aspect. Many Thanks to you all and would definitely use again in the future.
S. Harvey - Sussex
- Geoff Hulland
- 1 Review
Quality worktops, brilliant customer service
Having ordered 3 worktops with cut outs and, part finished I was apprehensive about them being damaged on arrival , however they were very well packed and safely delivered, all measurements were as specified and the quality was first class.
One of the upstands could have been better as one of the joints was mis aligned only a small point of complaint One item was missing from the order but again brilliant service it was delivered express delivery the next day.
Overall a great product from a company who puts the customer first would definatly use again. only the small niggles prevented a 5 star rateing
- Jenny French
- 1 Review
Quality product. It looks great too
we are extremely happy with our purchase and would recommend these work tops. Great value for money too.
- Paul Birchall
- 1 Review
Brilliant quality and service!
Work tops are excellent quality! Delivered quikly. We are very pleased.
- Lynda Woodroffe
- 1 Review
My new counter top covers everything I need
The delivery was prompt and on time and the lovely beech countertop looks wonderful cut out for my new kitchen sink and units. I would definitely contact Worktop Express again.
- B Coleman
- 1 Review
Excellent product, and excellent service.
Our kitchen supplier, couldn,t supply us with 4 metre lengths. Our independent fitter recommended Worktop Express as he had used company before. We sent for samples that were promptly delivered. When we were ready to place our order the sales staff were very helpful. We stated the date for delivery and everything went smoothly. Delivery driver phoned on day of delivery to give a time of arrival. Two men arrived, to deliver the well packaged goods. We couldn't have asked for anything more, would certainly recommend.
- David Philbey
- 1 Review
Good looking wood worktop, have just finished installing and they look great.
Good deleviery and nice worktop,just what we was looking for.
- daren gilder
- 1 Review
great service would recommend to anyone
I recieved my worktops on day stated and was very impressed with the service I recieved . The worktops look great.
- Amanda Baker
- 1 Review
Good value, quality and excellent service
The worktops are lovely - solid and a beautiful colour - we had the beech worktops.
Delivery was very speedy and a phone call to let us know that the delivery was on its way was great. The two delivery drivers were brilliant - efficiently negotiating our entrance hall and explaining how to store the worktops before installation. The leaflet enclosed with the worktops was very useful, especially how to oil the worktops as we have always had laminated tops previously. I would not hesitate to recommend Worktop Express and would use them again in the future. Excellent.
- sara henderson-kemp
- 2 Reviews
Great price and great product
Really impressed with the quality of the worktop and the speedy delivery
- Craig Cooper
- 2 Reviews
First class service, plenty of options to consider, best price
So, I had complete new kitchen quotes from Howdens & B&Q including worktops, but after considering the budget I broke the quotes down into units/appliances/WORKTOPS to get the best deals after previously stumbling across Worktop Express on eBay. While there are plenty of solid wood worktop options out there, Worktop Express seemed to have the best, more classy website which developed the thought that this would be a quality orginization to work with, and products would be "as written on the tin" (so to speak). Most importantly, I reckon pricing is about half of the best deal from the main kitchen suppliers, with that confidence that these are (as I have already said) qualified & quality products. When it came time to purchase (solid Iroko tops) I did so over the phone after reviewing the (very many!!) options, including cutting, pre-oiling, matching upstands, etc. Service was spot on, no issues at all and delivery expectations accurately set. The only problem was self inflicted in that if you want a radius (or presumably any other) cut, then please allow an extra week on delivery (I simply left it too late due to kitchen installer schedule)...and finally, the received product? I went with Iroko, pre-poiled, & upstands, and I am exceptionally pleased with all aspects of the product. I'll be back to W-E for the next project! Thank you.
- Angie Johnson
- 1 Review
Great value, Great quality
Would recommend these guys. Really happy with the quality & the price was really good. Worktop looks great installed. Delivery was exactly when they said it would be, Would have no qualms about buying from them again.
- Nicky Dursley
- 1 Review
were some problems - but we were supplied with replacement worktops .
Some problems wih the work tops (staves not glued together for full length of work top-)but after emails /phone calls the work tops were collected and new work tops supplied. We have had an experienced carpenter fit the work tops and we are very happy with the final result .
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- Simon Cook
- West Mersea, US
- 2 Reviews
Almost spot on.
Customer service was great, quite happy to help with my changes and questions.
Delivery guys were very helpful, friendly etc.
Worktop was made to my custom size etc with no issues; and was good value.
My two little niggles; the vertical edges at each corner were not rounded or sanded, so they were a bit rough and a bit sharp - easily fixed, 5 mins with sandpaper and a splash of oil, but it would have been good if they were pencil finished like the top edges. Not sure if this was an option but I didn't see it... And; although we had the pre-oil service, it definitely needed more oil on asap.
Really minor points, overall we were very happy and the worktop looks lovely, and everyone we dealt with was helpful and polite.
- Jason Leaman
- 1 Review
Superb, Professional service at the right price.
The ordering process was clear, with clear instructions and diagrams to confirm. Communication was flowing from the get-go, and delivery times arranged without complication.
The worktop, beautifully cut to my exact specification, and oiled ready for installation. Off cuts and blanks supplied along with oil for further treatment.
I only had what is probably a small order for worktop express, but was treated as an important customer none the less.
Highly recommended
www.worktop-express.co.uk Details
We stock the largest range of wood worktops in the UK!
Over 5,000 worktops in stock, live stock system that is updated 24/7.
We pride ourselves on our delivery service!
Nationwide 2Man delivery service available, Next Day Delivery on orders placed before 10am.
We have a proven track record of providing excellent customer service!
Worktop Express delivered 20,000+ orders in 2011. We acheived a 99% first delivery success rate with our 2Man delivery service
We pride ourselves on the quality of our goods!
Our worktops are only made from high quality, A-Grade, sustainable timber.
About Worktop Express™
The UK's leading online solid wood worktop specialist, offering unbeatable value and unmistakeable quality.
Visit Worktop Express
Contact information
GL2 2AF
United Kingdom
Category
Worktop Express is ranked 8 out of 71 in the category Categories Home & Garden Kitchen
