The website was clear and easy to use and ordering was straightforward.
The worktops were delivered on the due date and the delivery guys phoned to let me know they were about an hour away. Arrived on time and courteous and helpful guys. The worktops themselves are a excellent quality and look fantastic fitted in position. Also brilliant value, actually very competitively priced.
I was very impressed with Worktop Express, everything was as expected and more, I have now got my worktop installed (at last) and am very pleased. It may take a bit of hard work as I have never had a Wood worktop before, but it will be worth it in the end...
The worktop was delivered n time by two very friendly and courteous drivers, but on opening it I noticed a flaw, they took it back without a fuss and then phoned to apologise and offered to make another one. Service as it should be
I went to the web site which was so easy to use, where there is a great selection of worktops. Placed my order. Delivery was when they said by two of the most delightful guys possible. 100 out of 100.
Really happy with the service we received from Worktop Express. The worktops are excellent quality and look fantastic now that they've been finished. There was a slight hiccup on delivery when the wrong width was received (but to be fair we had changed the order) however we were offered next day delivery with the correct ones.
Our new timber work top looks amazing and was very affordable, giving our new kitchen that extra special finish. Absolutely love it! It was delivered quickly and efficiently and we were provided with instructions for care and installation - all in all a great service.
Bought full stave walnut worktops at competitive prices, order processing was very good, technical diagrams excellent and delivery on time. Slight issue with bowing of one section, this was rectified with a replacement at no charge by Worktop express with no issues
I was very impressed with this company, after having issues with my pervious supplier I contacted them and they supplied a much superior quality solid oak work surface than previously ordered with the other company and at a cheaper price.
They were very efficient and delivered on time
I would defiantly recommend them to friends
Can't fault the product which we bought, price was good & looks great, the only down side was the fact that fabrication & sales don't seem to liaise with one another once orders are confirmed, emails are not answered, numerous phone calls were made , it was not until I threatened to cancel my order & have my money back that I actually had a response, from then onwards plain sailing.
The process to actually get the product is far to long , when you make arrangments for delivery the fact that you can not specify a morning or after noon delivery is very poor as you are then exspecting someone to take a whole day off work , when it arrived you send a email to cover yourself regarding checking the product when the delivery men come they literally dropped it off and ran off as quick as they could not allowing any checks to be done. Internet shopping for me is about speed and ease of purchase , this was not the case and would not purchase from exspress worktop again .
I am very reluctant to order from the Internet, however Worktop Express made it all so simple, they offered excellent value for money and the lengths of Worktop that reduced waste. I would use them again and thoroughly recomend them.
Good, on time delivery, efficient, courteous van staff.
An excellent product, well priced in comparison with other suppliers.
Kitchen now looks terrific.
We were recommended to worktops express by a friend when we were looking for Oak worktops . We priced them up and were pleased to find they were very competitively priced and the delivery was not expensive. The online ordering was very easy and quick. When they were delivered the two men lifted them into our house with no problems and were very friendly and polite. I would definitely use Worktop Express again and I will refer my friends and colleagues. To the as well.
Without Worktop Express we could have not got such a classy looking worktop for such a reasonable price. They were very fast and polite to deal with, the worktop arrived on time, and was exactly right to the mm with no site visit required. The oak we went for is high quality, looks and feels great and everyone who sees it assumes it was much more expensive. Definitely recommend.
This was my second order with Worktop Express, an easy problem free service. I really like the delivery slots, it means you don't have to wait around all day.
I've given four stars rather than five just because I didn't get a call this time to say the delivery was nearly there (as I did the first time, very handy), and the delivery guy initially said he couldn't carry the worktop up some garden steps as he wasn't insured, which I found a bit annoying. He did end up helping me quite willingly, but a bit surprised that his mate sat in the van while he and I carried it into the house, supposed to be a two man delivery as I understood it.
Minor niggles but I'm afraid it's cost you a star!
great customer service. quick and easy. fantastic delivery team.
12 working days now and after receiving an e-mail that the funds which were taken out of my account without athorization will be paid back the company still haven't paid the money back. With no apology either.
I am now taking action with the credit card company to recover my funds owed.
Ordered two bamboo worktops at a very good price, and to be honest I was a bit worried about the quality. After investing so much in our kitchen I didn't want it spoiled by the most important part. The whole thing was easy even down to booking a preferred delivery day (you only have to allow 48 hrs before choosing the slot for a two man delivery), the product is of great quality and was well protected, and is now proudly on show.
I absolutely love my new worktops they look fantastic. Delivery worked perfectly. I'd definitely buy from worktop express again. I got a joiner to cut them to length and cut out the sink and hob and I'm really glad I did, it worked out cheaper than getting them pre cut, he did a brilliant job and it took all the pressure off me getting the measurements right
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