We ordered items at the beginning of the year and were pleased with our purchases. In the last three weeks we needed to order some more and, because of a slight hitch with sizing the last time we ordered online we decided to telephone our order. We were treated well and assured our goods would be sent. Unfortunately, when they arrived they were not the sizes we requested. We telephoned to say we needed the items to be changed to the sizes we had requested and were told this would be investigated and we would receive a telephone call back. We are still waiting for the call!!
Cheap fast dispatch fair postage costs what more could u want 100% satisfaction 10 out of 10 for you guys and will be ordering alot more work gear for my porters
First time using Workwear Express and would definitely use again. Great customer service, fast and efficient and the clothes were excellent quality with clear and tidy wording. Highly recommend.
I ordered a handful of T-shirts with my company logo on for a promotion event. They arrived promptly and were great quality at an exceptional price. I would use this company again!
I hesitated, when I contacted this company amongst others, as I thought they would not be interested as the job was such a small one for them, but from the off they sounded interested and were very helpful throughout. The product of uneek t-shirts are of faultless quality as I have just washed 2 of them now and they still look great and the print looks good too.
Workwear express were cheaper than all other companies I contacted and even my local one even with carriage on top.
The kids were really happy to have the same t-shirts to go on holiday with and their smiles said it all.
Thanks to the team!
Will definately use you again
This was our first order with workwear express and we have been delighted by the quality of product. I had to chase up delivery a bit but overall I had a great experience and would certainly recommend them to anyone...in fact one of our customers asked yesterday where we got out new garments from as he was impressed by the quality.
We'll definitely be back for more items in the near future.
I was very pleased with the service, I had a very complicated order that had a slight problem, but was resolved quickly, would recommend them.
Cheapest found on line so worried about quality of product. Fears were unfounded as great product great service and best of all now consider a great bargain. Would certainly recommend and will definitely be using again
I am very happy with the service I received, I thought there was going to be a problem with my order as they could not use the pictures logo sent, however, this was resolved by an embroidery design which is much better and will last longer, looking forward to putting in my next order.
Ordered printed towel sets as prizes for a Badminton Tournament. Only half turned up on time. The other half were then promised in time for the competition but didnt arrive until a week later. I now have to post on, at great expense, to all the prize winners. Not Happy - will not use again.
We had to produce 250 T. Shirts for a youth project, with a limited timescale and budget. Workwear express gave us an excellent price and service. They were flexible, friendly and delivered a high quality product on time. I will definately use them again and recommend them to friends.
Many schools have hoodies for everything now but I always get complimented and asked where I get them from and have passed on info to several schools
I order my staff uniforms which are great. The web page is easy and quick to use. They proof the logo quickly only one change to be made then within a week I was wearing it. Looks good and value for money. So I placed an order for the children as parents wanted some for the children. Again helpful and fast my only fault is that may be it would be helpful if they put the sizes together in a bag labeled as this would of made sorting at my end easyer but this is really the only thing I can think off to improve the service. I would use again and recommend to all to use.
The initial contact with the design of the logo and uniform was very good but once I paid the money the communication stopped
The one thing you want to know as a customer is the delivery date as soon as you place the order. I had to wait 7 days just to find out when the clothes would be delivered.
The quality of the embroidery and the actual clothes is very good , so worth waiting for
Highly recommend service and products from this company. Received excellent and speedy service. I would also like to mention that Sales Executive Sara Howe was very professional, courteous and efficient and I have no hesitation in picking the phone up to Sara for all our workwear requirements.
I placed an order on the 28th Feb 2013. Part of the order were 20 t-shirts with A4 logo on the front. Small left breast logo were delivered. You then had the t-shirts picked up the 13 March 2013. After sending emails and calling, I still have no answer. I have only used Workwear since starting my business in 2011 and, I'm really not happy regarding this order and not sure I will use them again.
Richard Eadon found this review useful
The staff do not pay sufficient attention to important details, which undermines the quality of their product and pricing structure. Quotes for branded apparel are ambiguous and the customer cannot make basic assumptions about a shared understanding - for example, I asked for a complete unit price for embroidered beanie hats, and was given a price that excludes the logo - my estimates were therefore wildly out and the response from the staff was ambivalent.
Worst of all is the company's ability to listen - I work for a split-site company: we have 2 addresses. This confounded the staff who sent 2 samples and finally the entire order, to the wrong address. I now have to transport the product myself and we have been delayed 3 times as a result of this inattention to detail.
I would not recommend this company as their inefficiency makes them unreliable.
If it was possible to give no stars for this company then I would. Their level of "service" is shocking. My e-mail proof didn't arrive and I had to chase it up with them twice before I got it a week late. They then sent me an e-mail after my products should have already been despatched by them that my goods wouldn't be despatched from them until the 22nd April despite me placing my order on 18th March. They were quite happy to take the money on the day I placed the order but when it came to their responsibilities after that they failed on every level. So I cancelled our order and decide to take our companies business else where. Dismal, unprofessional and I wouldn't recommend to any one else.
We have used Workwear Express for a number of years and would highly recomend to any company. The help and assistance we get from all of their staff is fantastic and Beth who we deal with mostly can not do enough to help us.
Searched on the workwear website for a work coat for my son.They had a great range and i had no trouble in finding something he approved of (Strange for a teenager!!) He's pleased with the coat and so am i.It is weather proof durable (he's an apprentice electrician)warm and guess what "it's alright" which in teenager terms means pretty damn good and he wears it every day !! Yahoo.
Cheers guys i did email you direct previously to say thanks for a fab service & product.I'll be coming back !!! & i did recieve your 'personal' reply .Thanks again C Mills
Although on of my ordered items was not in stock I was contacted immediately and kept informed when the item would be in stock, once in stock my times came as advised and on time, would recommend this company to a friend.
After wearing polyester/cotton mix for years and getting far too hot during the warmer months, I decided to try a 100% cotton coverall. Workwear Express despatched the garment very speedily and used an excellent courier service that contacted me with a precise delivery time which they kept to the minute. Perfect service all round!
And the garment is so comfortable to wear.
I was nominated to organise uniforms for our department,i cant fault Workwear Express,we are all very pleased with our uniforms and i feel they are made of a very high standard. No delays in delivery. We will use your company again.
Since i started with my company 2 years ago weve always used workwear express. and with being in thr conveyoring industry we need good strong, reliable and presentable products. using workwear express we acheive this. from our polo shirts for all employess down to our workshop and site team high-wear trousers.
the staff are excellent. always polite and with a speedy response.
using workwear express gives me reassurance from the start of my order right through to the delivery date of my workwear, giving me an expected time for the goods to save me the hassle of checking all day.
amazing service from amazing people at a wonderful company.
I would recommend to you Workwear Express Clothing Factory at Durham for there good and straight forward service when taking and fulfilling orders also for there choice in materials and profesional finish on all items and there pleasant operaters when taking orders over the phone Tom Stubbs
Good informative website with easy order system and prompt delivery service.
Friendly & very helpful staff and kept informed at all times about order status.
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