Workwear Express reviews

Workwear Express reviews

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8.2
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Absolutely delighted

We ordered half a dozen of what we hoped were good quality soft-shell jackets, with loads of embroidery in the form of company logo, web address, etc. etc., from Workwear Express.

After the usual correspondence to ensure that the logos and proof designs were as we wished, the order was completed in good time and to an excellent standard. And the best thing was that the price was the lowest I had from several quotes!

This company have carried out an excellent job for us and, based on our experience, I would not hesitate to recommend them.
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Professionally efficient & competitively priced.

Due to a technical error from another company, the large organisation for which I work were in desperate need of some quality jackets soon.

Aaron Morrison of Workwear Express was on hand to find a solution within minutes of first contact. Next day delivery meant that the problem was quickly resolved... With a day spare!

Highly recommended.
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Review by confirmed purchaser

Blouses for work

Order dealt with quickly and efficiently, good quality comfortable blouses. We would definitely order from this Company again.
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Review by confirmed purchaser

Polos arrive in Mint condition

I would recommend using workwear express as the goods are of great quality and reasonablr priced.
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Review by confirmed purchaser

An Enjoyable Experience From Start To Finish

We wanted some polo shirts and jumpers for our youth club and Workwear Express seemed to be the best in terms of cost and also had a number of positive reviews both on here and across the web.

The sales staff were very helpful in giving us different types of garments that would suit us and how best to have them embroidered with the club's logo.

The items were delivered exactly when we were told they would be by the courier and the quality of the products were second to none. Our members love the feel and look of them and we'll definitely be coming back to order some more soon!

Thank you Workwear Express
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Review by confirmed purchaser

Top Class Customer Service!

On Tuesday evening after chasing up a pair of flameproof overalls that didn't arrive I was emailed back & received a follow up call from Mike on Wednesday. He advised they were out of stock and went out of his way to find me an equivalent product promising delivery by Friday morning for the Monday that they were desperately needed. I was both surprised & impressed that they came as promised. I am extremely happy with the level of customer care & service received so can only give a well deserved 5 stars...which Mike earned! The ease of transaction, helpfulness & great communication has made me consider move our all of our company uniform purchasing to Workwear Express. A* service.
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Review by confirmed purchaser

Good value good quality

Easy website, helpful team and a quick turnaround
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Review by confirmed purchaser

Fantastic

Wonderful staff and we love our polo shirts.

Very happy indeed
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Review by confirmed purchaser

Good Service, Great Product

Looekd across a few different sites before we decided to purchase and Workwear Express seemed to be the best value for money.

Order process was fairly straightforward, had no problems getting my logos sorted and they arrived from when I needed them. The t-shirts were a good quality and overall we're very happy with the service we received. Would recommend.
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No delivery no communication and given the run around

First order fine although received a few days late.

My second and larger order has been a complete shambles. I ordered the same product by in slightly larger quantities. Was given a delivery date via email confirmation. The delivery date come and went with no communication from them.

A few days after the delivery date I emailed and received no reply, I used online chat and was told It is out of stock, I asked when do they expect stock and was told "I don't know I don't deal with online orders" I asked why no one had bothered to call or email and let me know and was again told I don't deal with online orders ask Mike (I'v never had any dealings with anyone called Mike and had no contact details.

About a week after the delivery date I emailed asking for an update and no reply again. I re emailed asking for a refund NO REPLY. Complete waste of time and now have to wait for PayPal to refund.

Will not be using Workwear (Not) Express again.

*In Response to Workwear Express reply*

A copy and pasted reply is not good customer service, and saying "I will look into what occurred to ensure that these sorts of problems don't arise for future customers" is pointless just reading the first 30 or so reviews you've said this at least 8 times, so either you've not looked into what occurred as you claim or you've not sorted things out.

Its amazing that you've failed to reply to my emails yet within minutes you reply to my review and contact me regarding my PayPal dispute. If you are in fact sorry as you claim to be give me a refund and learn and take on board what the reviews say instead of simply offering a generic reply and forgetting about it.
Workwear Express

Reply from Workwear Express

Hi Dave,

Thank you for taking the time to leave a review of your experience with Workwear Express.

I apologise for the issues you experienced with your order. We aim to provide each and every customer with the best experience possible and unfortunately on this occasion we haven't met the high expectations that we set ourselves.

I will look into what occurred to ensure that these sorts of problems don't arise for future customers.

If you have any further issues or questions please feel free to email me via john.johnston@workwearexpress.com and I will personally address them for you.

Again, I sincerely apologise for the issues you have experienced.

Regards,

John
Workwear Express
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Great price and incredible service!

The cheapest quote we could find for our new club hoodies. Along with the great price, was excellent, friendly service from Aaron and the whole team.

Will 100% use these guys again!

Cheers
Ben
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Excellent!

We've been purchasing from Workwear Express for a few months now and every transaction is flawless. Thank you!
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so far so good

just found your company on the internet and got some very good advice from a young lady called Alex . now i will wait to see what the order turns out like.
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really good pricing and really good service

really helpful staff good service and good pricing
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outstanding without a doubt

i have been using workwear express for both private and business use for almost over 5 years, i find that their customer services and sales adviser are trained in a professional way, i always reccomend this company both abroad and home, all the product that they uses are top of the range and not cheap garments, the embroidery service are faultless, their printing services has been taken to the next level which are both high def and as clear as water without any smudge.

Thank you Workwear express Team.
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Review by confirmed purchaser

Friendly, polite and helpful staff.

When i phoned workwear i was greeted by a happy and polite voice who explained the process and helped me fill out my order. The size of my order didn't seem to have any bearing on the professional service i received unlike prior
companies i called who seemed to be less interested in me ordering one item. I received emails to clarify the art work and the end product was perfect. It was an embroidered hat for my sons birthday which arrived when promised and as specified we both couldnt of been happier. Its such a special gift and such good quality i just want the staff to know how much there hard work has impacted on us.

Cant thank them enough.
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Outstanding quality, Outstanding service.

After making our university club hoodies with Workwear last year we decided to see what they could offer us again. And that of course is outstanding quality, not only are the hoodies they get from suppliers great quality material but the print and stitching is well presented and durable, a year later my hoody is still looking unworn.

Also I imagine there aren't any other companies that offer such a simple design process, there isn't much they can't do for you but best of all the pricing structure is so simple and low cost instead of being tailored to individual designs.

Although what impressed me most was the customer service, after my colleagues had some trouble last year they have most certainly overcome that, having a personal sales assistance that replies in detail within 24 hours certainly makes the whole process easier than other companies.
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Friendly and efficient telephone order service; very satisfied.

I have been impressed with all aspects of the service I have received to date. Prices, samples, advice and answers to my queries were all extremely prompt. I have little doubt that when the order arrives, I will be a thoroughly satisfied customer!
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Excellent Super fast service - Highly recommend

Great service Aaron is a great customer advisor - very quick service would recommend every time
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Quality , Quality , Quality garments at a low cost

Customer care excellent . Garments of a high quality even after many washes they still hold their colour and shape.

A very prompt delivery service.

Workwear Express Details

About this company

Visit Workwear Express

Contact information

Call us on: 0800 028 5867
We live here: Cathedral Park
DH1 1TF Durham
United Kingdom

Category

Workwear Express is ranked 405 out of 740 in the category

Workwear Express is ranked 10 out of 22 in the category Printed Clothing

Workwear Express is ranked 62 out of 97 in the category Menswear

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