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WorkWear House reviews

Excellent
9.1 out of 10

134 Trustpilot review(s)
Most recent review
Review company
  • Reviews (134)
workwearhouse.co.uk

Review by confirmed purchaser

Excellent product

Excellent service and speed of product turn around , one minor thing the ladies blouse at size L (14) is a very small (14) possibly need to look at ladies sizing

workwearhouse.co.uk

Review by confirmed purchaser

Quality brands available, and excellent customer service.

We had a very short turnaround time from ordering to needing the products delivered and WorkWear House did everything possible to help. We chose to order from them because of the wide range of clothing and good quality brands at such competitive prices. The only downfall was the sizing guide which I understand come from the manuafacturers - not WWH. Out of 10 pairs of trousers ordered only a couple fitted the employees they were ordered for, and the sizing of the Jackets and Fleeces were different. If a Medium fleece fitted, the Medium sized jacket was too small. As said, this isn't WWH fault but maybe a WWH sizing guide should be introduced to prevent this from happening. We would recommend WWH to others.

workwearhouse.co.uk

Review by confirmed purchaser

Professional with emphasis on excellent service.

My request was a little complicated but they were superbly thorough in getting the order perfect. Every step of the process was followed up on and they could not have been more helpful. Exceptional service and thoroughly recommend the company.

workwearhouse.co.uk

Review by confirmed purchaser

Great service top notch garments

Clothing looks really good and embroidery excellent. Thanks

workwearhouse.co.uk

Review by confirmed purchaser

Overpriced p&p

The p&p for 2 t-shirts to be delivered was £6.50.
I know this is way over what it costs via Royal Mail, because I send this sort of thing myself all the time; from my sales on ebay.
I complained to Workwearhouse, but, they say its what they are charged.
Funny that, because the Royal Mail postage label had just under £3 on it!!!
Absolute rip off by Workwearhouse!!!!

Reply from workwearhouse.co.uk

Thank you for your anonymous review. I am sorry your feel the delivery charge is excessive, however the charge covers the rate we are charged by Royal Mail plus the cost of packaging etc. I accept if you post something personally you will not incur all these costs/ charges. We are obliged to cover our costs and charge VAT on the service in accordance with the requirements of HMRC. When completing a purchase on our website, if a delivery charge is applicable to the order it is clearly shown during the checkout process, thus providing you with the total cost of your order before paying. Regards, Damon WorkWear HOuse
workwearhouse.co.uk

Review by confirmed purchaser

You speak to a human being!!!!!!!!!!!!!

very good service and great advice, also no problems if you want to change your mind at any time

workwearhouse.co.uk

Review by confirmed purchaser

Absolutely first class as always

From the first time I have used them. They have been excellent.

workwearhouse.co.uk

Review by confirmed purchaser

Very Pleasant transactions, always ready to help when you phone them, every thing is of great quality

Great company to order from, your always pleasent to deal with. Great quality, will be dealing with you a lot more.
Thank you Ray

workwearhouse.co.uk

Review by confirmed purchaser

Excellent,very pleased

Very helpful, fast delivery & very pleased with the products.would definetly use again.

workwearhouse.co.uk

Review by confirmed purchaser

Customer service at it's best

This is the second or third time I have ordered from work warehouse (WW) and each time the service has been fantastic.
However on this occasion I ordered the wrong size, so had to return for an exchange. I called and got all the information I needed and sent the package back to WW, this is where I expected it to all go wrong, but not the case.
I was e-mailed that they had received my return and would process my exchange, to my surprise within 48 hours I received another email to say my exchange had been processed and was being despatched.
To my delight my package arrived today, it just goes to show, that when someone put’s there mind to it, true customer service can be achieved.
Thank you to all at work warehouse you have restored my faith in Britain’s ability to provide a good product supported by great customer service.

workwearhouse.co.uk

Review by confirmed purchaser

LOT LOT LOTE BETTER THAN I EXPECTED

QUALITY OF GOODS GREAT

PRINTING WAS PRECISE AND LOOKS LIKE IT MEANS "BUSINESS"

CORRESPONDANCE 10/10

USED THEM BEFORE WILL USE YOU AGAIN!!!

workwearhouse.co.uk

Review by confirmed purchaser

great value

other companys on the internet would only give a good price if you ordered in bulk.
i only wanted 2 shirts with my company name embroidered on the chest..
some companys wanted artwork,,some wanted set-up fees...typically they averaged £60 or more for 2 shirts....2 shirts with workwear house cost £40 with delivery
they look and feel great
they arrived in 1 week very fast delivery
i will be back for more,,in fact i wont be going anywhere else.

workwearhouse.co.uk

Review by confirmed purchaser

Fast & Friendly

Although my colleagues had previously used WorkWear House, I used their service for the first time recently. The service was quick and efficient and although I changed the order half way through, there was no further delay from the team. The gear is quality and my staff are happy to wear it.

workwearhouse.co.uk

Review by confirmed purchaser

would of got five stars if their prices were more sensible

great delivery times, good products but pricey...if i cant find them cheaper else where then will use these chaps again...

workwearhouse.co.uk

Review by confirmed purchaser

Great comapny, very helpful, quailty printing and embroidery.

Really nice people to deal with, had a couple of issues with time and colours but they resloved matters quickly and to our satisfaction, will use again for sure. Also very reasonable prices.

workwearhouse.co.uk

Review by confirmed purchaser

Workwear House go multilingual!!

I ordered three polo shirts for my daughter who is a saddler in Ireland, with our surname being Waters she has called her company Uisce Scaddlery (uisce is water in Irish), I was a bit apprehensive about the spelling on the shirts being correct but there was no problem at all. The fit and quality are good, they are nice shirts. Well pleased!!

workwearhouse.co.uk

Review by confirmed purchaser

Very helpful

I found the staff very helpful and accomodating in trying to capture the best logo on our shirts. They responded with patience and profesisonalism to each enquery I made and endavoured to deliver the best work. Thank you.

workwearhouse.co.uk

Review by confirmed purchaser

Cracking

Ordered my work trousers but wanted a bigger size, sent them back, quick turn around and good communication. Only niggle is that I ordered black and got navy the second time round.

Reply from workwearhouse.co.uk

Thank you for posting your review. I am sorry we appear to have sent you the wrong colour trouser in exchange for the trouser returned. If you would like to return this trouser to use we will refund your return postage and provide the correct colour to you. Alternatively, if you are happy to keep the navy colour as an apology for not getting this right for you I will provide you with a discount code to use on your next order. Kind regards, Damon Horney
workwearhouse.co.uk

Review by confirmed purchaser

Top quality recommended to all

Superb friendly and very helpful in choosing the right product always happy to recommend other products very reasonably priced excellent service quick delivery quality products embroidery to a very high standard even my main manager was very impressed Donna and the staff have made this purchase simple quick and hopefully now one of many as I will recommend to any companies or staff in the future .this was my first purchase and certainly won't be the last

workwearhouse.co.uk

Review by confirmed purchaser

workwear house is the best of the best i would recommend to any of my friends

workwear house is the best of the best i would recommend to any of my friends

workwearhouse.co.uk

Review by confirmed purchaser

very fast and efficientand very good to deal with

i phoned to order some uniform and was greeted by the most clear and polite person on the other end of the phone they could not be more helpful if they tried i would recomend anyone to use them as the service you get is first rate

workwearhouse.co.uk

Review by confirmed purchaser

Excellent Service

No problems at all, would gladly use them again.

workwearhouse.co.uk

Review by confirmed purchaser

Workwear works well!!

Order place online easily. Confirmation of order duly followed, as did dispatch notice. the order then arrived as scheduled. I have used this firm several times - service is always good.

workwearhouse.co.uk

Review by confirmed purchaser

Great product, fast and communicative service

Easy to purchase item and communicative via email with regards to dispatch date, estimated delivery date and so on. Great product, good value for money and easy to use website- would recommend!

workwearhouse.co.uk

Review by confirmed purchaser

Good quality clothing at a reasonable price.

The economy pack provided all the clothing I needed at a very good price. The polo shirts, sweatshirts, fleece and trousers are all very good quality.

Delivery was fast.

I will definitely use this company again for any future orders.

workwearhouse.co.uk

Review by confirmed purchaser

Not just excellent customer service...

We recently purchased a number of items from WorkWear house and could not be happier.

We were a rather awkward customer and went back and forth re our logo quite a few times. Donna and the team at WWH were fantastic and did not complain once. They were then able to deliver our items in time for an important event- despite the delay from our end.
When they arrived, the quality is amazing; far better than other company's samples received.

Will definitely be placing a further order with WWH and recommend anyone else do!

workwearhouse.co.uk

Review by confirmed purchaser

Be careful of sizes

Products are ok but takes an age to arrive, also sizes are misleading the Jackets we ordered were small compared to the size chart.

Reply from workwearhouse.co.uk

Hi Paul, thanks for taking the time to write your review. We do state on our website that personalised items can take 10-14 working days to be produced and despatched. On reviewing your order progress we despatched to you on day 12; we were therefore slightly quicker than our stated time frame. With regard to the sizing, the sizes shown on our website are provided by the garment manufacturer. If you believe the items you received are smaller than stated I would be happy to take this up with the manufacturer for you. Kind regards, Damon - WorkWear House
workwearhouse.co.uk

Review by confirmed purchaser

Workwearhouse have everything I need for my business.

I have used workwearhouse for a number of years now and we are still as happy with the service as we were then, the website is easy to use and if you do need to speak to someone they are very helpful and friendly. I will certainly continue to use this service in the future.

workwearhouse.co.uk

Review by confirmed purchaser

excellant service

will be continually using, personal service.

workwearhouse.co.uk

Review by confirmed purchaser

no fuss, no bull s--t, job done.

Had my order in 3 days. thanks guys. The web site is easy to use,and for an old git like me who is only now starting to use the internet is was a pleasure ....Martin.

workwearhouse.co.uk

Review by confirmed purchaser

Gorgeous quality aprons, embroidered beautifully, delivered fast!

I was so pleased with the aprons I ordered - I was nervous ordering online, but they were delivered really quickly (within a week) embroidered in the special font I had requested & they look fab!! Cannot wait to wear them for the launch of my new business.

workwearhouse.co.uk

Review by confirmed purchaser

Great variety of products on offer.

Bought a few products from different brands. Really happy with the quality of the items. Will use again.

workwearhouse.co.uk

Review by confirmed purchaser

organic cotton sweat has a very comfortable feel to it and pro embroidery

i thought the sweatshirt i bought from workwear had a really comfortable feel to it and the embroidery looks really pro very happy with the purchase

workwearhouse.co.uk

Review by confirmed purchaser

very impressed, quality workwear at good prices

Fantastic service, really good quality. Will be ordering from here again.

workwearhouse.co.uk

Review by confirmed purchaser

excellent service

My enquiry was dealt with in a speedy and efficient way, and when I changed the order the customer service agent was excellent in helping me.

workwearhouse.co.uk

Review by confirmed purchaser

clear and easy selection of workwear to choose from.

I've had no problem with the service I have received.If the garment I want is not available then they are quick to reply with an alternative item to choose from.

I have used work wear house several time and will continue to do so.

workwearhouse.co.uk

Review by confirmed purchaser

Great price work trousers with free logo, quick delivery!

I shopped around on the internet for some time trying to find the style of work trousers with the features I needed, but in particular for length. I need a 35" leg while most suppliers think 33" is 'long', and that's if they bother to let you know the length in the first place (or answer their email quieries). I found WorkWear House who have enough detail on their website for me to find exactly what I wanted in the right colour with a free basic stitched on logo. Around £20 including delivery, and so far the trousers have perfomed well. I would definitely buy from here again.

workwearhouse.co.uk

Review by confirmed purchaser

Good service but no order tracking

Good service only let down by the order tracking feature not working, would have been nice to see the progress as the order did take some time to arrive.

workwearhouse.co.uk

Review by confirmed purchaser

Quick and easy to order

Delivered high quality products to Spain no problems

workwearhouse.co.uk

Review by confirmed purchaser

Very good personal service that met my requirements

From the time I made an initial enquiry, through to making and receiving a very large order, the service, information and products I received were excellent. I would highly recomment Work Wear House, they do an excellent job.