I can't fault the service from WOE, but actually putting the order through was difficult. If I wasn't so persistent I would have given up. The pages kept crashing throughout the order process, however, as this was my first order I'm not sure if this is the norm. Not disappointed with the quality of the envelopes, would buy from them again.
Well, what can I say? Worls of Envelopes had exactly what we wanted, at a great price and promising same day delivery. Unfortunately our order was missed for same day, but this was quickly noted, put to rights and we had our delivery next working day for a further discount and refund of delivery charges. We will definitely use World of Envelopes in future, fantastic products, great service and wonderful customer service.
I rang and spoke to Caterina who was very pleasant and extremely helpful in yelling me the different colours of pearlescent envelopes. I needed another, much smaller envelope and again Caterina found the small 110 x 110 . I ordered online and received th goods the next day. Impressive service. Thank you.
I clicked the link, the page said order, I did. Ended up with wrong colour. Told WOE, but it was too late by then as I lost face with my clients. Basically bad web design, not thought through, old style, no excuses for bad web design. Reflects on the company.
Ordered before 2pm on Friday, it does state on the site that most orders (depending on what is in stock) will be next day delivery if received before 2pm. I received the order on Tuesday, was fairly happy with this but would've liked to have been notified when they were dispatched as it was a signed for delivery. I did email to ask but didn't hear back.
The envelopes were very good quality paper, nicely packaged and actually better than I expected. My only issue with the envelopes themselves was that out of 85 ordered, 5 didn't have glue or tape to stick them shut with.
Overall, I would still use this company again as they were quicker and better value than many of the other companies.
As a small design agency, we often need to source envelopes for our clients - and World of Envelopes have always been fantastic! Very helpful, incredibly quick turnaround and their products are great quality, and reasonably priced.
Easy to use site. Used this company as needed fast delivery and because the website showed whether products were in stock or not.....Or so I thought. I ordered my envelopes on Sat (which were stated as 'in stock') and thought that was the process finished. Picked up an email on Monday afternoon advising that the envelopes weren't in stock. Could have ended up in a difficult situation as I only picked up the email by chance (and it had gone to junk). Was told that they had tried to phone me but no-one had left a message. As it was I was able to choose a different envelope and they were delivered quickly. But was not as smooth as it should have been and if you are going to give a stock check on the site, please ensure this is updated or else there is no point. Had I know the item was not in stock I would not have put the order in. Have been advised by the recipient that the product is good.