Great product range with an excellent web page that is easy to view. Service second to non with customers informed of delivery date with the ability to track orders. All companies should strive to meet these excellent standards.
Hi, I ordered the chain saw on Thur 20 Feb, about lunch time. It was delivered to me, in Snowdonia, on Friday 21 Feb at about 11am. Fantastic service!! Some reviews comment on problems starting the motor. I put fuel in the tank, followed the instructions supplied and pulled the cord. First pull, nothing happened but on the second, the motor started and continued to run until turned off. The following day when the saw was used "in anger" for the first time, this starting was repeated. Now all I need is some dry weather so that I can get into (and out of) a very muddy field to really put the saw through it's paces
Easy ordering and item received in good timely fashion. Item ordered being a 5L bottle of chainsaw oil, was very well wrapped with multiple layers and protection against damage/leakage. Would certainly use company again.
All the items I have ordered arrived when stated and in good condition. My only concern is the "Universal 577616417 Chainsaw Starter Kit" because the gloves supplied with this specifically state they are not suitable for use with a chainsaw. This is not World of Power's problem however they should state on their website that the gloves supplied by Universal carry this warning. I have subsequently purchased a pair of chainsaw gloves from World of Power and these arrived next day as promised. I would use World of Power again.
I had to chase the order. You promised to ring back and you did not. I phoned again at six days from placement of order to get a response. Silence is a form of contempt and I was a customer. Next time I will use Amozon.
Recently bought a Weber bbq and accessories from worldofpower and was really impressed with the prices. Didn't receive any order confirmation email and after nearly a week I called to check on the order to be told they were waiting on stock and should receive the next day (lady on phone was very friendly and helpful). Received an email the next day advising they should receive after the weekend and then would dispatch. Was sent on next day delivery which was great but my only gripe is some information earlier on is needed. An order confirmation email I think is pretty standard at time of ordering. I would use them again as great prices and all 5 of my parcels were very well packaged.
I wondered why the goods hadn't arrived and I was told contact was shortly to be made. The item was held up by the supplier and there and then on the phone the lady recommended another make, same specification and cheaper, great. This call was made on Friday and the goods arrived on the Monday, how efficient! My family has used this company before and there is no hesitation that we will use them again
I have ordered a couple of items from WOP the Kit was excellent, the delivery was slow. 8 days to deliver an item was ok 20 years ago not in the 21st Century. I have ordered Kit from EBay & Amazon and had 24 to 48 hour delivery times. If WOP was good value above the others I would accept the delay but they are not. I cannot congratulate them on top of the range Kit as that was down to Stihl & Husqvarna. I won't be using them again.