I was replacing an Outback Excel 200 barbeque as the H shaped burner had disintegrated. Had to buy a complete new barbeque as Outback had changed the shape of the burner and informed me the new one was not a direct replacement,. They suggested Worldofpower and actually it was the cheapest. so bought the 300 version (next model up) as it was exactly same price. Not yet open but all well so far.
This could easily has turned into one of those on line purchase nightmares, but to be absolutely fair to World of Power when I contacted them to advise the product was faulty they were very quick to resolve the matter to my complete satisfaction. Furthermore they were very flexible and allowed me to change my product selection which was delivered the very next day.
If I have one slight criticism they can sometimes be very hard to reach by phone at busy periods but the web team email service is very efficient and I resolved the issue via email which actually suited me better.
Could not hear the person speaking to despite advising her of the poor line quality. Bought one item on line but gave up on the 2nd purchase due to the line quality, will not visit site again if I can avoid it!
The track did say the van had broken down. I did wait in all day as I thought a replacement van would have been available but it was a full day late and arrived late the following day. But so far the saw has performed well.
I had a question about the product before purchase which was answered by email promptly and accurately. The chainsaw kit was delivered the next working day well packaged. The price compared very favourably to other suppliers. Highly recommended.
I ordered a Einhell chainsaw with a 16" bar. The delivery time was quoted as 5-7 days and the system said they had them in stock. After conformation of order I heard nothing for several days. You can track your order to which I did and it showed as processing. When I rang there was apparently none in stock. This is after well over the week wait. The company were however quick to resove the issue and I had an alternative delivered the very next day. Overall I am very happy and sure that the delay was down to a glitch.
Having being let down from a rival company, I phoned WOP to check my purchase was in stock, it was, I bought it,and it arrived at my house 2 days later. It would have been the next day, but I left it to last thing in the afternoon to buy.
Would use again.
Very good value item; extremely well packaged and arrived by courier very quickly. Unfortunately there was no information on the 3-year guarantee which was in the buying description, so I had to email for this. It was quickly responded to and I received information about on-line registration for the guarantee. I would recommend this firm.
This long handled pole pruner is just another fantastic tool from the great range of Stihl and as you would expect is a high quality professional robust piece of equipment. The purchase was made better as when I purchased it there was a special 10% off weekend - excellent. Price was good before the discount
Delivery was made promptly and without any hassle.
I have used World of Power on several occasions now and they have always impressed me. I shall continue to use them and recommend their services to others, both private and professional. Many thanks
I would highly recommend this company to any one . I give them top marks for there fast response and there delivery is exceptionally bang on time when they say . Top grade chainsaw oil good price and value thanks very much will be using this company for any think else. I am even thinking of buying a new chainsaw from them. Thanks me coles
I purchased a new Mkita blower/vac, great price with World of Power, ordering with an Easter 10% promo made the purchase even better value,delivery included in price. 3 packages all courier delivered no damage /issues etc,,, great deal all round just got to get on and use in earnest.
Ordered some stuff Easter weekend for delivery the weds then wanted to add to the order and went on there live chat and spoke with Angela who was very helpful on finding me what I needed and found my existing order and added the item to it so I didn't incur any additional carriage charge. Fast delivery and I will be using them again.
I did have one of those "this is too good to be true" moments when I spotted World of Power's listing for the EINHELL TH-SM 2131 Dual, Sliding Mitre Saw. This is the Einhell red range (premium) and World of Power's price was considerably lower than the equivalent blue (diy user) model at other places.
A good mitre saw too. I've only used it a couple of times so far but can't fault the stability and accuracy of cuts so far.
Only niggle was a slight delay in delivery - possibly caused by the Easter break, but I had to chase it up myself as I received no communications regarding an ETA. If it wasn't for that I'd have given 5 stars instead of 4.
Can only compliment World Of Power for this service. The chainsaw arrived very promptly indeed and was superbly packed to save any chance whatsoever of damage. can only say that I was totally satisfied with the service received.
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