We bought two vouchers and used one. Due to a change of circumstance we asked for a £15 refund on the second identical voucher . We were emailed saying wowcher were under no obligation to offer a refund as 30 days had passed. Fair enough but we told wowcher we were merely asking for a gesture of goodwill to keep our faith in wowcher ie to keep us as future customers. At this stage we are now being ignored therefore for the sake of a refund of only £15 wowcher have lost who knows how much future custom from us. There are no doubt good reliable deals via wowcher but they have lost credibility with us and shant use them again.
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