Wowcher reviewed by

Busheyheath, GB

3 Reviews

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refund?

We bought two vouchers and used one. Due to a change of circumstance we asked for a £15 refund on the second identical voucher .
We were emailed saying wowcher were under no obligation to offer a refund as 30 days had passed. Fair enough but we told wowcher we were merely asking for a gesture of goodwill to keep our faith in wowcher ie to keep us as future customers. At this stage we are now being ignored therefore for the sake of a refund of only £15 wowcher have lost who knows how much future custom from us.
There are no doubt good reliable deals via wowcher but they have lost credibility with us and shant use them again.
    Wowcher
    TrustScore 6.7 / 10
    2,239 Reviews

    Reply from Wowcher

    Good Evening Ian,

    We are sorry to hear you feel you are being ignored, we respond to all emails within 3 working days so if you have not heard back from us within this time it is likely we have not received your email.

    Can you please resend this to enquiries@wowcher.co.uk with TRUST in the subject line so we can look into your request.

    Kind Regards

    Wowcher
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