Wowcher reviews

Wowcher reviews

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Review by confirmed purchaser

great deals

The deals are very good and I have bought quite a few goods and meals. However, some goods had a very short timescale to claim or it wasn't clear they needed claiming rather sending direct, so I have lost money on a number or purchases which is extremely frustrating. As I have used the site for some time this isn't because I don't know how to use the site. The goods I have received have all been good quality and arrived as expected.
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Review by confirmed purchaser

Poor customer service if any

Poor customer service if any
wowcher.co.uk

Reply from wowcher.co.uk

Good Morning Richard,

If we can assist you with anything at all please email us on webhelp@wowcher.co.uk and put TRUST 120 in the subject line and we will assist you.

We await your email.

Kind Regards

Wowcher
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Review by confirmed purchaser

im not happy i didnt get my item

i order starlight for my child over 4weeks ago im still waiting i cant belive that wowcher ignore me!
wowcher.co.uk

Reply from wowcher.co.uk

Good Morning Angieszka,

We are very sorry to hear that you have not yer received your item.

Please can you email us on webhelp@wowcher.co.uk and put TRUST 119 in the subject line and we will look into this for you.

We await your email.

Kind Regards

Wowcher
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Goods never arrived

First and last time. A product from the beauty challenge never arrived even after an email saying it had been dispatched! Paid for voucher and delivery so it's up to
Wowcher now. Very very disappointed.
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Review by confirmed purchaser

wow to wowcher!!

Wowcher has some fantastic deals!
The steps to follow when ordering goods are really simple and i've never been disappointed with my purchases. Everything i have bought so far has been of good quality. I would definitely recommend Wowcher to friends, and already have!
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Review by confirmed purchaser

I thought I would be collecting 'points' but I can't find any, I am disappointed...

Most of the deals are reasonable but I know if I search 'online shopping malls' like eBay, I can get deals like these any day, although the searches do take time.
Also, the clothes you offer are always small sizes, we are not a nation of midgets! Try Japan...
Also, where are all the 'points' I was promised, no points and two 'wowchers' expired with no credit.... that's more OWCH than Wowch!
wowcher.co.uk

Reply from wowcher.co.uk

Good Morning Christine,

Most clothing items that we sell range from small to large but on occasions bigger sizes can sell out faster due to popular demand.

In regards to items being cheaper elsewhere, this may be the case but at no point do Wowcher ever claim to be the cheapest on the market we simply offer everyday items at an affordable price which is usually cheaper than most other companies.

If you have wowchers that have expired then you will not receive any wowcher credit for these as per our T&Cs wowcher credit can only be claimed when;

1. you request a refund 7-30 days after the valid from date on the wowcher but the wowcher has not expired, you will receive a full wowcher wallet credit for the price paid for the wowcher.

2. you request a refund 30 days or over from the valid from date on your wowcher but the wowcher had not expired, you will receive 50% wowcher wallet credit for the price paid for the wowcher.

Hope this helps.

Kind Regards

Wowcher
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Review by confirmed purchaser

very easy to select and buy

All purchases have been easy and no complications apart from service. Cleaning service cancelled twice BUT wowcher very speedily reimbursed. Very satisfied with all communications. Excellent customer service.
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Review by confirmed purchaser

Great website

Wowcher has excellent customer service. I have bought quite a few items and had no problems.
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Review by confirmed purchaser

some great deals but I'm often put off by the high postage and packaging costs.

I love wowcher, I think its a great service and I've ordered several things from them. However sometimes I see a good deal but by.the time you add postage on, its not such a heat deal. However, its still worth looking if you need something.
wowcher.co.uk

Reply from wowcher.co.uk

Good Morning Amy,

We are sorry to hear that you feel the P&P charges are too high, but we must stress that these prices are set by the merchants we use and not ourselves.

Kind Regards

Wowcher
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Review by confirmed purchaser

GREAT DEALS TO IMPRESS THE REST

I have had a few wowcher deals over the last year which have been very enjoyable for me and the friends i got them for. Thanks to you all at wowcher my life is better for less
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Review by confirmed purchaser

some good offers but offers for goods always have additional P&P to pay

some good offers but offers for goods always have additional P&P to pay
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Review by confirmed purchaser

great offers let down by high postage costs?

Love wowcher as they have some unusual but great offers.
Good points - can get some bargains, Customer service very good
Bad points - retailers seem to take ages to send good - and - very high postage costs on top that aren't always shown when you buy the product
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Review by confirmed purchaser

I was very happy until the last two deals

I was very happy with the deals and post services. I would receive the postage within 2-3 working days. However, the deals my mom bought for herself has not arrived yet. It is not a satisfying feeling. Every time she asks me if the packages have arrived yet, I literally feel embarrassed. You don't even have any phone number provided where I can at least check if everything is ok. It is such a shame. Without these experiences it would have been a 5* from me.
wowcher.co.uk

Reply from wowcher.co.uk

Good Afternoon Fahmida,

We are very sorry to hear what has happened.

If you would like some assistance with this then please email us on webhelp@wowcher.co.uk and put TRUST 118 in the subject line.

Kind Regards

Wowcher
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Review by confirmed purchaser

good gift selections

will use again
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Review by confirmed purchaser

Useful

Love the deals, do not like being pestered with emails telling me they know what I have been looking at.
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Review by confirmed purchaser

Great!

Access to a variety of good deals without having to search!
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Review by confirmed purchaser

Excellent value

I love wowcher! There are some outstanding bargains to be had which is really important at the moment as money is quite tight. No need to feel guilty for those little treats! Service is great, I would recommend to all.
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Really happy

Generally, it's really good. Whenever I order something, it's usually really cheap, it's delivered quickly and there's no problem. There was once a huge delay on something being delivered, and I got in touch with wowcher. They emailed me back, got in touch with the seller, and within a few days, it arrived. Really happy with their customer service.
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Review by confirmed purchaser

Wowcher - first choice for offers!

I love the choice of offers in Wowcher. They are varied and diverse; something for everyone!
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Review by confirmed purchaser

Serious bargains to be had!

The site provides a good variety of items from the practical to the pampered. Well worth a look and you will get a bargain guaranteed.

wowcher.co.uk Details

About Wowcher

Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

Visit Wowcher

Contact information

Call us on: 0844 264 0417
We live here: Northcliffe House, Meadow Road
DE1 2BH Derby
United Kingdom

Category

Wowcher is ranked 2 out of 7 in the category

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