As I said on Twitter: Really impressed reggarding both information and service through the website. 3 Days after ordering I had a new jacket in my hand in Sweden. I have got no complaints at all!
Brilliant service, ordered 11am Monday and parcel was delivered 9am the following morning. Not even 24 hours from point of ordering to delivery - Scotland to Bournemouth not bad !! Would definitely be using again and recommending.
What do i think of the service...says it all really when the survey comed through in French..Mind you its better than the zero response i have had from Xile regarding my order thats for sure...Shocking!!!!!
I have purchased numerous items of clothing and never had any problems with delivery or returns. The best thing I can say about Xile Clothing is that they always have up to date quality brands and I always feel confident purchasing anything from them as they have always delivered on time. I have never had any issue when I have sent items back to them that do not fit. They have always given a prompt refund, unlike some other sites that can make you wait 30 days. If I am looking for clothing, they are one of the top 3 sites I look at.
After visiting the store while in Edinburgh I have been a regular user of the online site and the the range of clothing is top drawer and the delivery service is a case of what you see is what you get. Look forward toy next visit to xile clothing.
I was having a problem paying for my order and the items were on sale and the person I was dealing with was Jason and he offered to put the products aside so I don't miss out on them as there was a fault with the system ... he got the fault sorted and I have just payed for my order great service ... looking for ward to getting more stuff soon .....
I ordered a PRPS t-shirt and returned it as it was too big. Unfortunately I sent it back first class and seemingly it never got there. I had to keep emailing to ask the question but no one seemed overly interested in helping me. Maybe it was partly my fault for not sending it recorded but I've sent plenty of parcels first class and never had a problem so suspicious about this one.
Very happy with how fast this deal was handeld. Had some questions regarding VAT as I'm living in Ukraine but they were answered imediately and to my ful satisfaction. Will be definitely ordering again from Xileclothing.
I have used the a number of times and found their clothing unique and fantastic.
recently however I had a problem with a returned item, to my surprise their customer service was out of this world.
Great clothing and amazing customer service, I will defo tell all my friends and family about them
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